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Claims Processor Jobs in Cleveland, OH (NOW HIRING)

Brunswick Companies

Claims Advocate

Cleveland, OH · On-site

Educate clients on the claims process, establish expectations, and provide proactive claim updates. * Advocate for clients by coordinating communication with carriers, adjusters, and service ...

Progressive

Claims Process Lead - Level20

Cleveland, OH · Hybrid

$120K - $170K/yr

As a claims process lead at Level20, you'll lead the development of claims operations and service strategies for the launch of a new product being brought to market. In this role, you'll partner ...

Robert Half

Medical Claims Analyst

Cleveland, OH · On-site

$27 - $35/hr

This position focuses on claims-related analysis, authorization workflows, and eligibility ... Manage pre-authorization and payer authorization processes, ensuring required approvals are secured ...

Spooner Incorporated

Claims Examiner

Westlake, OH · On-site

What You'll Do As a Workers' Compensation Claims Examiner , you'll play an important role in helping injured employees navigate the claims process while protecting our clients through fair, accurate ...

Mindlance

Claims Assistant

Seven Hills, OH · On-site

$18.25 - $23/hr

Claims Services Job Title: Claims Assistant Duties: Must be proficient in Spanish - MUST BE ON ... Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares ...

Apidel Technologies

Claims Assistant

Seven Hills, OH · Remote

$18.25 - $23/hr

Inputs and reviews notes/diaries in claims management system as instructed ... Processes payments. Processes mail; handles filing, faxing and photocopying. Reviews, prepares ...

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Claims Processor information

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How much do claims processor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for claims processor in Cleveland, OH is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.05 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Cleveland, OH?

The most popular types of Claims Processor jobs in Cleveland, OH are:

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For Claims Processor jobs in Cleveland, OH, the most frequently searched job titles are:

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The top searched job categories for Claims Processor jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Claims Processor jobs?

Cities near Cleveland, OH with the most Claims Processor job openings:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Cleveland, OH as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution, with an average salary of $38,661 per year, or $18.6 per hour.

Claims Advocate

Cleveland, OH • On-site

Brunswick Companies
201 - 500 employees
Learn more about Brunswick Companiesexternal

Other

Posted 26 days ago

Job description

NOTE: This position can transition to a hybrid role once fully trained and self-sufficient.


ABOUT BRUNSWICK PRIVATE CLIENT

Brunswick Private Client partners with financial advisors, family offices, attorneys, and other trusted professionals to help high-net-worth individuals and families make informed decisions about protecting their assets and lifestyles. Our approach is consultative, educational, and relationship-driven, with a focus on delivering exceptional client experiences and long-term partnerships.


POSITION SUMMARY

The Private Client Claims Advocate serves as Brunswick's dedicated claims specialist, providing concierge-level support and advocacy throughout the claims process while partnering closely with our Account Executive team. This role serves as the primary liaison between clients, carriers, adjusters, and service providers to ensure claims are handled promptly, professionally, and with the highest level of care.


The Claims Advocate is responsible for delivering an exceptional claims experience, developing specialized claims expertise, strengthening carrier and vendor relationships, and continually improving Brunswick's claims processes. By assuming ownership of day-to-day claims management, this role allows our Account Executives to remain focused on client advisory, relationship management, and retention while ensuring clients receive dedicated support during one of the most important moments in their relationship with Brunswick.


KEY RESPONSIBILITIES

Claims Advocacy & Client Experience

  • Serve as the primary point of contact for clients throughout the claims process.
  • Receive, triage, and coordinate claims from first notice of loss through resolution.
  • Educate clients on the claims process, establish expectations, and provide proactive claim updates.
  • Advocate for clients by coordinating communication with carriers, adjusters, and service providers and assisting with escalated claim issues.
  • Deliver an exceptional client experience throughout the life of every claim.

Carrier & Vendor Relationships

  • Develop and maintain strong relationships with carrier claims representatives and trusted vendor partners.
  • Coordinate vendor involvement during complex claims and identify quality resources for clients.
  • Serve as Brunswick's primary liaison for claims-related carrier matters.

Claims Expertise & Operational Excellence

  • Develop advanced knowledge of carrier claims procedures and best practices.
  • Assist Account Executives with claim-related coverage questions and strategy discussions.
  • Identify claims trends and recommend operational improvements.
  • Develop and maintain standardized claims workflows and client communication resources.
  • Serve as a claims resource for the Private Client team.

Documentation & Department Support

  • Maintain complete and accurate Epic documentation and ensure agency documentation standards are met.
  • Support reporting, quality control, and compliance initiatives.
  • During lighter claims activity, assist the Service Team with workflow, documentation, administrative processing, and service initiatives.
  • Participate in process improvement initiatives, system enhancements, departmental projects, and other operational priorities that support the evolving needs of the Private Client department.


QUALIFICATIONS

• Property & Casualty insurance license required or ability to obtain and maintain licensure.

• Experience in personal lines claims, account management, or a related insurance role preferred.

• Strong communication, organizational, and client service skills.

• Ability to manage multiple priorities while maintaining accuracy and professionalism.

• Physical requirements: Prolonged periods working on a computer.


THE IDEAL CANDIDATE

We're looking for someone who is:

• Personable and naturally relationship-oriented.

• Consultative, never high-pressure.

• Highly organized and detail-oriented.

• A strong communicator who can simplify complex topics.

• Proactive, responsive, and dependable.

• Professional, polished, and confident working with affluent clientele.

• Passionate about delivering an exceptional client experience.


CORPORATE VALUES

Leadership – Listen first to lead with clarity and purpose.

Ownership and Follow Through – We do what we say and follow through every time.

Value People Deeply – We put people first and show love in every interaction.

Experience – Use experience to provide guidance people can trust.


Visit our LinkedIn page here: Brunswick Private Client

Visit our website here: Brunswick Private Client Website


Brunswick Private Client is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All your information will be kept confidential according to EEO guidelines. Please visit www.brunswickprivateclient.com to learn more about us.

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