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Claims Processor Jobs in Aurora, IL (NOW HIRING)

Cna

General Liability Claims Consultant

Chicago, IL · Hybrid

$72K - $141K/yr

The position is responsible for coordinating all aspects of the claim resolution process in ... Manages highly complex investigations of claims, including coverage issues, liability ...

Liberty Mutual

Senior Claims Specialist

Chicago, IL

You will conduct thorough investigations, evaluate damage, determine coverage, and guide customers through the full claims process with professionalism and empathy. As a trusted resource, you may ...

Liberty Mutual

Senior Claims Specialist

Chicago, IL

$129K/yr

You will conduct thorough investigations, evaluate damage, determine coverage, and guide customers through the full claims process with professionalism and empathy. As a trusted resource, you may ...

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Claims Processor information

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$11

$19

$26

How much do claims processor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for claims processor in Aurora, IL is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What is a claims processor?

A claims processor reviews insurance claims. Their responsibilities include verifying insurance policy coverage and making sure client information is accurate. After they determine there is a covered loss, a processor documents the information and makes sure all the required paperwork is complete. Other duties include modifying new or existing policies.

What does a claims processor do?

A Claims Processor is responsible for reviewing, evaluating, and processing insurance claims submitted by policyholders. They verify the accuracy of the information provided, ensure all required documentation is present, and determine if the claim meets the policy's terms and conditions. Claims Processors work with both customers and insurance adjusters to resolve any discrepancies and help facilitate timely payments. Their role is essential in ensuring that claims are handled efficiently and fairly.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need strong analytical abilities, attention to detail, and knowledge of insurance policies, typically supported by a high school diploma or associate degree. Familiarity with claims management software, data entry systems, and sometimes industry certifications like AIC (Associate in Claims) is valuable. Excellent organization, communication, and customer service skills help you efficiently resolve claims and interact with clients. These competencies ensure accuracy, minimize errors, and maintain trust in the claims process.

What are some common challenges faced by claims processors, and how can they be managed effectively?

Claims Processors often encounter challenges such as managing high volumes of claims, handling complex or incomplete documentation, and meeting strict accuracy and timeliness standards. To navigate these, strong organizational skills, effective communication with colleagues and claimants, and attention to detail are crucial. Utilizing workflow management tools and maintaining open channels with supervisors and other departments can help address issues quickly and ensure claims are processed efficiently. Regular training and staying updated on policy changes also support success in this role.

What is the difference between Claims Processor vs Claims Examiner?

AspectClaims ProcessorClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentOffice setting, processing claims efficientlyOffice setting, reviewing and approving claims
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, government agencies
Common Search & ComparisonClaims Processor vs Claims Examiner

Claims Processors primarily handle the data entry and initial processing of insurance claims, focusing on accuracy and efficiency. Claims Examiners review claims for validity, compliance, and coverage before approval. While both roles work within the insurance industry and require similar credentials, Claims Examiners typically perform more detailed reviews and decision-making tasks. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

Do you need a degree to be a claims processor?

A degree is not typically required to become a claims processor, as most employers prioritize relevant skills such as attention to detail, communication, and familiarity with claims processing software. Many positions accept candidates with a high school diploma or equivalent, and on-the-job training is often provided. Certifications in claims or insurance can enhance job prospects but are not mandatory.

Is claims processing a stressful job?

Claims processing is often considered a routine administrative role that requires attention to detail and organizational skills. While it can involve handling high volumes of claims and meeting deadlines, stress levels vary depending on workload, workplace environment, and individual resilience. Proper training and time management can help mitigate stress in this job.
More about Claims Processor jobs

What are the most commonly searched types of Claims Processor jobs in Aurora, IL?

The most popular types of Claims Processor jobs in Aurora, IL are:

What are popular job titles related to Claims Processor jobs in Aurora, IL?

For Claims Processor jobs in Aurora, IL, the most frequently searched job titles are:

What job categories do people searching Claims Processor jobs in Aurora, IL look for?

The top searched job categories for Claims Processor jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Claims Processor jobs?

Cities near Aurora, IL with the most Claims Processor job openings:

Claims Processor jobs near you
Infographic showing various Claims Processor job openings in Aurora, IL as of August 2026, with employment types broken down into 1% Internship, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $39,522 per year, or $19 per hour.

Claims Specialist Int

Progressive Casualty Insurance Company

Bolingbrook, IL • On-site

$63K - $81K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 597 frontline employees who took The Breakroom Quiz

70th of 311 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster specialist, you'll play a critical role managing attorney represented bodily injury (BI) claims. An ideal candidate will have experience managing an inventory independently, experience assessing and evaluating liability, coverage, and damages, as well as working independently and directly with attorneys to negotiate and settle claims. By joining our organization, you'll have the support of a collaborative team that will help you grow your claims career. Read on to learn more about some of the day-to-day responsibilities.
This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month.
Duties & responsibilities
  • Determines coverage and liability
  • Negotiate with claimants or their attorneys
  • Settle claims and set reserves
  • Estimates cost of treatment or compensation for those injured in accidents
  • Analyze and interpret medical reports, follow-up with no-fault parties, and manage claims process to ensure efficient resolution
  • Interview, collect and document information from various people such as claimants, agents/brokers, attorneys, and police

Must-have qualifications
  • Four years of relevant work experience with one year in claims handling
  • {OR} Associate's degree and three years relevant work experience with one year in claims handling
  • {OR} Bachelor's degree and one year in claims handling
  • This position requires a valid driver's license and auto insurance.

Preferred skills
  • Auto and/or commercial insurance experience
  • Experience handling Injury claims

Compensation
  • Salary is commensurate with experience and based on geographical location. Salary range $63,100 - $81,600/year.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/
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