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Claims Processor Associate Jobs in Phoenix, AZ (NOW HIRING)

Valenz

Certified Medical Claims Auditor

Phoenix, AZ · Remote

Work cross-functionally with internal teams to identify and implement process efficiencies that ... Valenz is committed to the principle of equal employment opportunity for all associates and to ...

W3Global Inc.

Associate Attorney

Mesa, AZ

$90K - $125K/yr

This opportunity is ideal for an Associate Attorney who enjoys building client relationships ... parties throughout the claims process. * Draft demand packages, medical record requests ...

CAG Acceptance

Insurance Loss Specialist

Scottsdale, AZ · On-site

$18 - $21/hr

... Associate's or Bachelor's degree preferred) • Minimum 2 years of experience handling CPI, GAP claims, and/or impound processing • Strong understanding of auto finance, loan amortization, and ...

CAG Acceptance

Insurance Loss Specialist

Scottsdale, AZ

$18 - $21/hr

... Associate's or Bachelor's degree preferred) • Minimum 2 years of experience handling CPI, GAP claims, and/or impound processing • Strong understanding of auto finance, loan amortization, and ...

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All JobsClaims Processor Associate JobsClaims Processor Associate Jobs in Phoenix, AZ

Claims Processor Associate information

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$11

$19

$26

How much do claims processor associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for claims processor associate in Phoenix, AZ is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What does a claims processor associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are some common challenges faced by claims processor associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

What are the key skills and qualifications needed to thrive as a claims processor associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.
What are popular job titles related to Claims Processor Associate jobs in Phoenix, AZ? For Claims Processor Associate jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Claims Processor Associate jobs in Phoenix, AZ look for? The top searched job categories for Claims Processor Associate jobs in Phoenix, AZ are:
Claims Processor Associate jobs near you
Infographic showing various Claims Processor Associate job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,581 per year, or $19 per hour.

Claims Investigator - Part Time

Command Investigations

Phoenix, AZ • On-site

$23 - $30/hr

Part-time

Posted 23 days ago

Command Investigations rating

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

365th of 481 rated business services

Job description

Job Type
Part-time
Description
Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.
Why You Will Love Working with Command Investigations, LLC?
At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!
Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
Pay: 23-30 (varies based on state)
Schedule: Business hours are typically Mon-Fri, exact times are dependent on casework objectives.
Location: Casework will be anywhere up to 2 hours from the location of the job listing.
What You Will Do:
In this role, you will conduct claims investigations by gathering evidence, interviewing involved parties, documenting findings, and preparing comprehensive, detailed reports for client review. Conduct investigations related to insurance claims, including workers' compensation, general liability, auto, and property cases.
• Conduct complex field investigations involving multiple claim types.
• Submit daily updates summarizing your progress and observations.
• Manage your time effectively to maintain client billable hour expectations.
• Write detailed, professional statements and investigative summaries.
• Deliver clear, client-ready reports that meet Command's quality standards.
• Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
• Operate safely and remain alert while driving during field assignments.
Your curiosity and persistence will turn each case into a story built on truth and evidence.
Requirements
Special Note: This role requires you to supply your own equipment, including but not limited to, a camera and a digital recorder. Certain equipment specifications or minimum standards may apply.
What We Are Looking For:
  • Exceptional attention to detail and accuracy.
  • Strong work ethic with a willingness to learn and adapt.
  • Team-oriented mindset and open-minded attitude.
  • Ability to thrive in a focused, detail-driven, and repetitive environment.
  • Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
  • Excellent written and verbal communication skills.

What You Will Bring:
We're looking for investigators who are driven, professional, and dedicated to uncovering facts with accuracy and integrity.
  • Demonstrate at least 1 year of field investigations experience, including face-to-face recorded statements and report writing. Prior experience with multi-lines investigations preferred.
  • Travel across multiple states as needed to complete case assignments. Residing within a 30-mile radius of the posted location is preferred.
  • Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states). Or have the ability to obtain this license upon being hired.
  • Ability to effectively use computers and digital tools, including navigating websites, entering and retrieving information from web-based systems, and troubleshooting basic technical issues required.
  • Excellent reading skills and ability to follow detailed directions is required.
  • Independently, organize casework and schedule while also providing excellent customer service, and demonstrating strong interpersonal, organizational, and multi-tasking skills.
  • Flexibility and effective time management are required
  • Adapt to variable schedules - including nights and weekends when required. Flexible to work overtime and willingness to work the required schedule is preferred.
  • Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
  • Complete a Command Investigations, LLC employment application, submit to pre-employment tasks as required for employment.

What You'll Need:
To qualify for this position, applicants must possess the following:
  • A minimum of 1-3 years of Claims, SIU, or adjusting experience. Other related experience should be indicated on the application.
  • An Associate's or Bachelor's degree in Criminal Justice or a related field.
  • Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
  • Understand investigative processes, insurance law, and claim procedures.
  • English speaking required. Multi-lingual is a plus.
  • A reliable personally owned vehicle.
  • Proper photographic recording, video recording, and audio recording equipment. Measuring tools and safety equipment is also preferred.
  • Thrive under pressure and maintain professionalism in sensitive situations.
  • Demonstrate self-motivation, accountability, and sound judgment.

Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee will be required to remember and understand certain instructions, guidelines, or other information.
The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.
The employee will be required to sit, stand, and/or walk for long periods at a time.
The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.
About Command Investigations
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
Command Investigations LLC is an Equal Opportunity Employer.
Salary Description
23-30

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