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Claims Processing Jobs in Iowa (NOW HIRING)

Accenture

Claims Examiner- Voluntary Benefits

Des Moines, IA · On-site

$21.68 - $40.53/hr

The Voluntary Benefits Claims Examiner will support a large Group Insurance Business contract is ... You will be expected to follow through timely on claim processing, utilize judgment, and assess ...

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Cottingham & Butler

Claims Representative

Asbury, IA · On-site

Analyze and process claims * Talk with injured employees, doctors, CEOs, and attorneys from all across the U.S. * Engage private investigators if fraud is suspected * Advise clients and negotiate ...

Cottingham & Butler

Claims Representative

Dubuque, IA · On-site

Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is suspected * Advise clients and negotiate ...

Cottingham & Butler

Claims Representative

Dubuque, IA · On-site

Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is suspected * Advise clients and negotiate ...

Cottingham & Butler

Claims Representative

Dubuque, IA · On-site

Analyze and process claims * Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. * Engage private investigators if fraud is suspected * Advise clients and negotiate ...

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All JobsClaims Processing JobsClaims Processing Jobs in Iowa

Claims Processing information

See Iowa salary details

$11

$18

$24

How much do claims processing jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims processing in Iowa is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Claims Processing vs Claims Adjuster?

AspectClaims ProcessingClaims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often state licensing or certifications
Work EnvironmentOffice-based, administrative settingFieldwork and office-based, investigative environment
Industry UsageInsurance companies, healthcare providersInsurance companies, claims departments
Job FocusReviewing and processing claims for paymentInvestigating claims, determining liability and settlement

Claims Processing involves reviewing and managing insurance claims to ensure proper payment, focusing on administrative tasks. Claims Adjusters investigate claims, assess damages, and determine liability. While both roles work within the insurance industry, Claims Processing is more administrative, whereas Claims Adjusters are investigative and evaluative.

What are some common challenges faced by professionals in claims processing, and how can they be managed effectively?

Professionals in claims processing often deal with high volumes of work, tight deadlines, and complex cases that require attention to detail. Managing these challenges involves staying organized, utilizing claims management software efficiently, and continuously updating knowledge of insurance policies and regulations. Effective communication with team members and other departments is also crucial to resolve discrepancies quickly and ensure accurate claim adjudication. Many organizations offer ongoing training and mentorship to help staff adapt to changes and improve efficiency.

What are the key skills and qualifications needed to thrive as a Claims Processor, and why are they important?

To thrive as a Claims Processor, you need a solid understanding of insurance policies and claims procedures, typically supported by a high school diploma or equivalent and relevant on-the-job training. Familiarity with claims management software, data entry systems, and basic office applications is essential. Strong attention to detail, analytical thinking, and effective communication skills help you resolve claims accurately and efficiently. These skills ensure the timely and proper handling of claims, enhancing customer satisfaction and minimizing errors or fraudulent activity.

What is claims processing?

Claims processing is the procedure by which insurance companies or organizations review and manage claims submitted by policyholders or clients. This involves verifying the details of the claim, ensuring all necessary documentation is provided, assessing the validity of the claim, and determining the appropriate payout or resolution. Claims processors play a crucial role in ensuring claims are handled efficiently, accurately, and in compliance with company policies and regulations.
What are the most commonly searched types of Claims Processing jobs in Iowa? The most popular types of Claims Processing jobs in Iowa are:
Claims Processing jobs near you
Infographic showing various Claims Processing job openings in Iowa as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $37,442 per year, or $18 per hour.
Workers' Compensation Claims Specialist (REMOTE - ME, CT, NJ)

Workers' Compensation Claims Specialist (REMOTE - ME, CT, NJ)

Holmes Murphy

West Des Moines, IA • On-site, Remote

$22.75 - $31.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Job Description:
Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently-empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers' Compensation Claims Specialistto join our team. Experience handling claims in Maine, Connecticut, and New Jersey is required.
Essential Responsibilities:
  • Receives, gathers and accurately transmits workers' compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.
  • Investigates, evaluates, and resolves lost time Workers' Compensation claims, including litigated claims.
  • Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues.
  • Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.
  • Generates checks for indemnity and medical payments daily.
  • Develops and monitors consistency in procedural matters of claims handling process within CRS.
  • Willingness to become licensed if required in jurisdiction where claims are handled.

Qualifications:
  • Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
  • Experience: 3-5 years claims experience with strong background in Workers' Compensation claims handling. Prior experience handling Maine, Connecticut, and New Jersey claims is required.
  • Licensing: Active Maine, Connecticut, and/or New Jersey Workers' Compensation License required or the ability to acquire license within three months of hire.
  • Skills: An ideal candidate will have proficient knowledge of Workers' Compensation insurance coverage and claims processing procedures. They will possess the ability to adjudicate lost time claims across multiple jurisdictions and demonstrate the capacity to quickly learn and adapt to various software programs.
  • Technical Competencies: An ideal candidate will have a strong grasp of claims principles, practices, and insurance coverage interpretation, contributing to workflows and adhering to compliance requirements. They will prioritize problem-solving, actively foster relationships, and collaborate to deliver impactful solutions and a world-class client experience.

Here's a little bit about us:
Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
  • Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
  • 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
  • Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!

The salary range for this role is $57,500- $98,900. Compensation is based on several factors, including, but not limited to, education, work experience and industry certifications. In addition to your salary, Holmes Murphy offers a comprehensive total rewards program including annual bonuses, total wellbeing benefits and support for professional development.
Holmes Murphy & Associates is an Equal Opportunity Employer.
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