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Claims Processing Jobs in Iowa (NOW HIRING)

Cottingham & Butler

Claims Examiner

Dubuque, IA · On-site

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

Cottingham & Butler

Claims Examiner

Dubuque, IA · On-site

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

Cottingham & Butler

Claims Examiner

Dubuque, IA

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

SISCO

Claims Examiner

Dubuque, IA · On-site

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

FBL Financial

Claims Representative

West Des Moines, IA · On-site

Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go ...

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All JobsClaims Processing JobsClaims Processing Jobs in Iowa

Claims Processing information

See Iowa salary details

$11

$18

$24

How much do claims processing jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for claims processing in Iowa is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Claims Processing vs Claims Adjuster?

AspectClaims ProcessingClaims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often state licensing or certifications
Work EnvironmentOffice-based, administrative settingFieldwork and office-based, investigative environment
Industry UsageInsurance companies, healthcare providersInsurance companies, claims departments
Job FocusReviewing and processing claims for paymentInvestigating claims, determining liability and settlement

Claims Processing involves reviewing and managing insurance claims to ensure proper payment, focusing on administrative tasks. Claims Adjusters investigate claims, assess damages, and determine liability. While both roles work within the insurance industry, Claims Processing is more administrative, whereas Claims Adjusters are investigative and evaluative.

What are some common challenges faced by professionals in claims processing, and how can they be managed effectively?

Professionals in claims processing often deal with high volumes of work, tight deadlines, and complex cases that require attention to detail. Managing these challenges involves staying organized, utilizing claims management software efficiently, and continuously updating knowledge of insurance policies and regulations. Effective communication with team members and other departments is also crucial to resolve discrepancies quickly and ensure accurate claim adjudication. Many organizations offer ongoing training and mentorship to help staff adapt to changes and improve efficiency.

What are the key skills and qualifications needed to thrive as a Claims Processor, and why are they important?

To thrive as a Claims Processor, you need a solid understanding of insurance policies and claims procedures, typically supported by a high school diploma or equivalent and relevant on-the-job training. Familiarity with claims management software, data entry systems, and basic office applications is essential. Strong attention to detail, analytical thinking, and effective communication skills help you resolve claims accurately and efficiently. These skills ensure the timely and proper handling of claims, enhancing customer satisfaction and minimizing errors or fraudulent activity.

What is claims processing?

Claims processing is the procedure by which insurance companies or organizations review and manage claims submitted by policyholders or clients. This involves verifying the details of the claim, ensuring all necessary documentation is provided, assessing the validity of the claim, and determining the appropriate payout or resolution. Claims processors play a crucial role in ensuring claims are handled efficiently, accurately, and in compliance with company policies and regulations.
What are the most commonly searched types of Claims Processing jobs in Iowa? The most popular types of Claims Processing jobs in Iowa are:
Claims Processing jobs near you
Infographic showing various Claims Processing job openings in Iowa as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $37,442 per year, or $18 per hour.

Claims Service Specialist

ARAG North America

Des Moines, IA • On-site

Full-time

Posted 10 days ago

Job description

Purpose

Are you service-minded and detail oriented? Do you understand claims submission and processing? Do you excel at communicating and solving problems?

ARAG is hiring a Claims Service Specialist! This person will examine, research, and process claims within a designated timeframe. The ability to effectively prioritize workload, meet deadlines, and maintain accuracy in a fast-paced environment is required.

Essential Duties and Responsibilities
  • Examines, researches and processes claims with proper application of ARAG policies and plan certificate language including:
    • Reviewing claims rules results and documenting appropriate response.
    • Approving or denying claims based on research conducted.
    • Preparing written requests for additional information when needed.
  • Processes claims within established performance standards, including turnaround time and Quality Assurance scores.
  • Reviews and understands documents pertinent to claims processing including:  claim forms, claims history, provider bills, communications from outside parties and various court documents and records.
  • Engages in departmental discussions to improve processes and outputs.
  • Documents claim records when needed with decision details.
  • Serves as a positive role model by representing the ARAG at its Best and Leadership at its Best.
  • Other duties as assigned.
Qualifications

Knowledge

  • Knowledge of policy provisions as related to review of claims submissions and processing.
  • Understanding of common legal matters, their processes and terminology.
  • Knowledge of applicable privacy laws.

Skills

  • Understanding of department functions as related to claims processing.
  • Proficiency in MS Office and Adobe Acrobat Version 8.0 or better.
  • Demonstrated ability to operate a variety of software applications in order to process claims.
  • Proven attention to detail, including data entry and identification of exceptions to trends.
  • Strong communication, analytical and problem solving skills.

Education

  • High School diploma or equivalent.  

Experience

  • 1-3 years of related experience.

Certifications, Licenses, Associations, etc.

  • None.

Physical

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment Type: FULL_TIME

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