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Claims Processing Jobs in Iowa (NOW HIRING)

Cottingham & Butler

Claims Examiner

Dubuque, IA · On-site

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

Cottingham & Butler

Claims Examiner

Dubuque, IA · On-site

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

Cottingham & Butler

Claims Examiner

Dubuque, IA · On-site

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

SISCO

Claims Examiner

Dubuque, IA

This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare ...

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Showing results 1-20

All JobsClaims Processing JobsClaims Processing Jobs in Iowa

Claims Processing information

See Iowa salary details

$11

$18

$24

How much do claims processing jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for claims processing in Iowa is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Claims Processing vs Claims Adjuster?

AspectClaims ProcessingClaims Adjuster
CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often state licensing or certifications
Work EnvironmentOffice-based, administrative settingFieldwork and office-based, investigative environment
Industry UsageInsurance companies, healthcare providersInsurance companies, claims departments
Job FocusReviewing and processing claims for paymentInvestigating claims, determining liability and settlement

Claims Processing involves reviewing and managing insurance claims to ensure proper payment, focusing on administrative tasks. Claims Adjusters investigate claims, assess damages, and determine liability. While both roles work within the insurance industry, Claims Processing is more administrative, whereas Claims Adjusters are investigative and evaluative.

Is claims processing a stressful job?

Claims processing can be a stressful job due to tight deadlines, high volume of claims, and the need for accuracy. It often requires attention to detail, communication skills, and the ability to handle complex or difficult cases, which can contribute to job stress. However, workload and stress levels vary depending on the employer and work environment.

What do claims processing specialists do?

Claims processing specialists review and evaluate insurance claims to determine coverage and payment amounts. They verify information, process claims using specialized software, and ensure compliance with policies and regulations. Strong attention to detail and knowledge of insurance procedures are essential for this role.

What are some common challenges faced by professionals in claims processing, and how can they be managed effectively?

Professionals in claims processing often deal with high volumes of work, tight deadlines, and complex cases that require attention to detail. Managing these challenges involves staying organized, utilizing claims management software efficiently, and continuously updating knowledge of insurance policies and regulations. Effective communication with team members and other departments is also crucial to resolve discrepancies quickly and ensure accurate claim adjudication. Many organizations offer ongoing training and mentorship to help staff adapt to changes and improve efficiency.

How to get a job as a claims processing?

To get a job in claims processing, candidates typically need a high school diploma or equivalent, strong attention to detail, and good communication skills. Relevant experience in customer service or administrative roles can be beneficial, and familiarity with claims management software is often preferred. Certifications such as the Certified Claims Professional (CCP) can enhance prospects.

What are the key skills and qualifications needed to thrive as a claims processor?

To thrive as a Claims Processor, you need a solid understanding of insurance policies and claims procedures, typically supported by a high school diploma or equivalent and relevant on-the-job training. Familiarity with claims management software, data entry systems, and basic office applications is essential. Strong attention to detail, analytical thinking, and effective communication skills help you resolve claims accurately and efficiently. These skills ensure the timely and proper handling of claims, enhancing customer satisfaction and minimizing errors or fraudulent activity.

What is claims processing?

Claims processing is the procedure by which insurance companies or organizations review and manage claims submitted by policyholders or clients. This involves verifying the details of the claim, ensuring all necessary documentation is provided, assessing the validity of the claim, and determining the appropriate payout or resolution. Claims processors play a crucial role in ensuring claims are handled efficiently, accurately, and in compliance with company policies and regulations.
What are the most commonly searched types of Claims Processing jobs in Iowa? The most popular types of Claims Processing jobs in Iowa are:
Claims Processing jobs near you
Infographic showing various Claims Processing job openings in Iowa as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $37,442 per year, or $18 per hour.

Claims Care Representative

Homesteaders Life

West Des Moines, IA • On-site

Other

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Claims Care Representative

As a Claims Care Representative, you will support policyholders, beneficiaries, and other stakeholders throughout the claims process. Your role will include aiding, answering inquiries, processing claims, and ensuring a smooth customer experience. You'll work with a high level of confidentially and adhere to all privacy regulations with a compassionate team working alongside you.

Your responsibilities will include:

  • Accepts and processes inbound, and outbound calls, emails, and other communications related to life insurance claims inquiries.
  • Assist customers in completing claims forms, gathering necessary documentation, and submitting claims for processing. Updates and maintains customer records and data in the system.
  • Review, verify, and process claim submissions by company policies and legal requirement.
  • Approve and process EFT claim payments or may authorize claim payment by draft for claims submitted via phone, fax or internet.
  • Collaborate with internal departments such as underwriting, legal, and compliance to ensure complex claims are handled efficiently.
  • Meet or exceed performance targets related to claim resolution time, accuracy, and customer satisfaction

Requirements:

  • Equivalent to high school degree
  • Prior experience in customer service, claims processing, or a related field, ideally within the insurance industry.
  • Strong communication and interpersonal skills, with the ability to explain complex information clearly and empathetically.
  • Attention to detail and accuracy in reviewing claims documents and processing information.
  • Problem-solving skills and the ability to handle difficult conversations with professionalism.
  • Proficiency in using CRM systems, claims management software, and other relevant tools

Our benefits include:

  • Hours: Monday through Thursday 9:00-5:00 PM and Friday 11:00-4:00 PM
  • Annual profit sharing
  • 401(k) with company match with discretionary contribution
  • Company-sponsored group medical and dental insurance
  • Company-paid life insurance
  • Company-paid long-term disability
  • Hybrid work environment
  • Paid holidays
  • Generous vacation time and sick leave
  • Paid parental leave
  • Casual dress year-round
  • Professional membership and licensing dues reimbursement
  • Tuition reimbursement

About Homesteaders:

Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other.

We are currently hiring in AL, FL, GA, IA, IN, KS, LA, MI, MS, MT, NC, NE, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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