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Claims Operations Jobs in Texas (NOW HIRING)

Corvel

Claims Quality Assurance

Irving, TX · On-site

$70K - $116K/yr

The Claims Quality Assurance serves as the technical claims expert for the Claims Operations by auditing compliance with established CorVel, industry and carrier claim handling standards. The primary ...

Corvel

Claims Quality Assurance

Irving, TX · Remote

The Claims Quality Assurance serves as the technical claims expert for the Claims Operations by auditing compliance with established CorVel, industry and carrier claim handling standards. The primary ...

NTT DATA, Inc.

Business Analyst - Claims

Mckinney, TX · On-site

$150 - $200/hr

Qualifications * 10+ years of Business Analyst experience, with insurance claims operations. * Experience documenting business processes and requirements. * Strong facilitation, communication, and ...

NTT DATA Services

Business Analyst - Claims

Mckinney, TX · On-site

$117K - $196K/yr

Qualifications * 10+ years of Business Analyst experience, with insurance claims operations. * Experience documenting business processes and requirements. * Strong facilitation, communication, and ...

NTT DATA Services

Business Analyst - Claims

Mckinney, TX · On-site +1

$117K - $196K/yr

Qualifications * 10+ years of Business Analyst experience, with insurance claims operations. * Experience documenting business processes and requirements. * Strong facilitation, communication, and ...

NTT DATA Services

Business Analyst - Claims

Mckinney, TX · On-site +1

$117K - $196K/yr

Qualifications * 10+ years of Business Analyst experience, with insurance claims operations. * Experience documenting business processes and requirements. * Strong facilitation, communication, and ...

Prime Communications

Risk Coordinator

Sugar Land, TX · On-site

$40K - $55K/yr

Sugar Land, TX (In Office) Salary Range (Base): $40,000 - $55,000 Position Summary The Risk Coordinator supports day-to-day claims operations, including intake, documentation, and incident review.

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Claims Operations information

See Texas salary details

$11

$21

$40

How much do claims operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims operations in Texas is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.94 per hour, depending on experience, location, and employer.

What is claims operations?

Claims Operations refers to the processes and teams responsible for handling, processing, and managing insurance claims from start to finish. This includes reviewing claims submissions, verifying information, coordinating investigations, and ensuring that claims are settled efficiently and accurately. Claims Operations professionals work to streamline workflows, comply with regulations, and deliver a positive experience for policyholders. Their role is essential in preventing fraud, reducing costs, and maintaining customer satisfaction within an insurance company.

What are the key skills and qualifications needed to thrive in claims operations?

To thrive in Claims Operations, you need strong analytical abilities, attention to detail, and a background in insurance, finance, or a related field. Familiarity with claims management systems, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is often required. Excellent communication, problem-solving skills, and adaptability help professionals handle complex claims and interact effectively with clients and stakeholders. These competencies are crucial for ensuring accurate, timely claims processing and maintaining customer satisfaction.

What are some common challenges faced in a claims operations role and how can they be managed?

Professionals in Claims Operations often encounter challenges such as managing high volumes of claims, ensuring accuracy under tight deadlines, and navigating complex regulatory requirements. To manage these effectively, strong organizational skills, attention to detail, and familiarity with claims processing software are essential. Many teams use workflow automation and regular training sessions to stay updated on procedures and compliance standards, which helps streamline operations and reduce errors. Building strong communication skills also aids in collaborating with adjusters, underwriters, and customers to resolve issues efficiently.

What is the difference between Claims Operations vs Claims Adjuster?

AspectClaims OperationsClaims Adjuster
Primary RoleOversees claims processing, manages teams, and ensures compliance across claims functions.Evaluates individual claims, investigates damages, and determines settlement amounts.
Required CredentialsTypically requires claims handling certifications, insurance licenses, and management experience.Requires adjuster licenses, claims handling certifications, and knowledge of insurance policies.
Work EnvironmentOffice-based, team management, and coordination with various departments.Fieldwork and office work, direct interaction with claimants and vendors.
Industry UsageCommonly used in insurance companies for claims processing departments.Used by insurance carriers for claim evaluation and settlement.

Claims Operations focuses on managing the overall claims process and team coordination, while Claims Adjusters handle individual claim evaluations and settlements. Both roles require insurance-related certifications and are integral to the insurance industry, but they differ in scope and daily responsibilities.

Is claims processing a stressful job?

Claims processing is a core part of claims operations and can be stressful due to tight deadlines, high workload, and the need for accuracy. Employees often manage multiple claims simultaneously and must pay close attention to detail, which can contribute to job stress, especially during busy periods or complex cases.

What are the most commonly searched types of Claims Operations jobs in Texas?

The most popular types of Claims Operations jobs in Texas are:

What are popular job titles related to Claims Operations jobs in Texas?

For Claims Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Claims Operations jobs in Texas look for?

The top searched job categories for Claims Operations jobs in Texas are:

Claims Operations jobs near you
Infographic showing various Claims Operations job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,544 per year, or $21.9 per hour.

Sr Manager Default Operations

BSI Financial Services

Irving, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Key responsibilities

  • Lead end-to-end foreclosure operations from referral through post-sale.

  • Oversee timely and accurate filing of investor, insurer, and guarantor claims, manage claim denials, appeals, and recoveries.

  • Lead and develop a high-performing Foreclosure and Claims team, develop policies, procedures, and monitor KPIs.

Job description

Description
Position Overview
The AVP/Manager will lead the organization's Foreclosure and Claims operations, ensuring timely execution, regulatory compliance, and maximized investor recoveries throughout the foreclosure lifecycle. This leader will serve as the subject matter expert in foreclosure and claims, driving operational excellence while partnering with internal teams, investors, attorneys, and vendors.
The ideal candidate has deep expertise in foreclosure operations and mortgage claims, with broader default servicing experience considered a plus. This role is a replacement for an existing leader and requires someone who can quickly step in and provide operational leadership.
Key Responsibilities
Foreclosure Operations
  • Lead end-to-end foreclosure operations from referral through post-sale.
  • Ensure compliance with investor, agency, state, and federal foreclosure requirements.
  • Oversee foreclosure attorneys and vendor partners, ensuring service level adherence and quality execution.
  • Monitor foreclosure timelines, milestone performance, and exception management.
  • Drive process improvements to reduce cycle times and operational risk.

Claims Management
  • Oversee timely and accurate filing of investor, insurer, and guarantor claims (FHA, VA, USDA, GSEs, and private investors).
  • Manage claim denials, curtailments, appeals, and recoveries.
  • Ensure compliance with agency documentation requirements and filing deadlines.
  • Identify opportunities to improve recoveries and minimize financial losses.

Operational Leadership
  • Lead and develop a high-performing Foreclosure and Claims team.
  • Develop policies, procedures, and quality controls.
  • Monitor KPIs including foreclosure timelines, claim recovery rates, curtailments, aging, and vendor performance.
  • Partner with Compliance, Legal, Bankruptcy, Loss Mitigation, REO, and Investor Reporting teams to improve operational effectiveness.

Cross-Functional Partnership
  • Collaborate across Default Servicing to ensure seamless transitions throughout the foreclosure lifecycle.
  • Support broader default initiatives when needed, including post-sale and loss mitigation activities.
  • Participate in strategic initiatives and operational improvements.

Qualifications
Required
  • 7+ years of mortgage default servicing experience.
  • Deep expertise in Foreclosure and Claims.
  • Strong knowledge of FHA, VA, USDA, Fannie Mae, Freddie Mac, and investor foreclosure and claims requirements.
  • Experience managing foreclosure attorneys and third-party vendors.
  • 3+ years of leadership experience.
  • Experience with MSP/Black Knight or similar mortgage servicing platforms.
  • Strong analytical and problem-solving skills.

Preferred
  • Experience with Loss Mitigation, Bankruptcy, REO, Corporate Advances, Property Preservation, or other Default Servicing functions.
  • Lean/Six Sigma or process improvement experience.
  • Proven success leading operational transformation initiatives.

What's in it for you?
  • Competitive compensation and full benefits package include medical, dental, and vision.
  • 100% company-paid life insurance and disability coverage!
  • 401K with company matching!
  • 17 days PTO (increases with tenure) and 9 company paid holidays!
  • Professional but fun, casual work environment and great team culture!

About BSI Financial
Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible.
BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing
companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S. companies.
EEO Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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