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Claims Operations Jobs in Texas (NOW HIRING)

Corvel

Claims Quality Assurance

Dallas, TX · On-site

$70K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Claims Quality Assurance serves as the technical claims expert for the Claims Operations by auditing compliance with established CorVel, industry and carrier claim handling standards. The primary ...

Corvel

Claims Quality Assurance

Dallas, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Claims Quality Assurance serves as the technical claims expert for the Claims Operations by auditing compliance with established CorVel, industry and carrier claim handling standards. The primary ...

American Automobile Association

Claims Auto Adjuster

Coppell, TX · On-site

$45K - $59K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Auto Adjuster This entry-level position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability ...

Prime Communications

Risk Coordinator

Sugar Land, TX · On-site

$40K - $55K/yr

Sugar Land, TX (In Office) Salary Range (Base): $40,000 - $55,000 Position Summary The Risk Coordinator supports day-to-day claims operations, including intake, documentation, and incident review.

Apache Industrial Services

Claims Manager

Houston, TX · On-site

Works with Safety and Operations to investigate and prepare files on claims. Report claims timely to the insurance carrier with copy to broker. Manage and coordinate adjusters in consultation with ...

Apache Industrial Services

Claims Manager

Houston, TX · On-site

Works with Safety and Operations to investigate and prepare files on claims. Report claims timely to the insurance carrier with copy to broker. Manage and coordinate adjusters in consultation with ...

Liberty Mutual

Director I, Advanced Analytics

Plano, TX

$106K - $211K/yr

Partner with stakeholders across Claims Operations, Process Excellence, Finance, Product, Technology, and Data Science to influence strategic direction and drive implementation. * Champion innovation ...

BC&L INC

TPA Services Manager

Austin, TX · On-site

The TPA Services Manager is responsible for the daily supervision and coordination of core TPA operations, including claims processing, member services and assigned special projects. This role ...

Crow Holdings

Claims Manager

Dallas, TX · On-site

$110 - $190/hr

The Claims Manager supports TCR's risk management function through the management of insurance claims and related litigation across development, construction, and operational activities. This role ...

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All JobsClaims Operations JobsClaims Operations Jobs in Texas

Claims Operations information

See Texas salary details

$11

$21

$40

How much do claims operations jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for claims operations in Texas is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.94 per hour, depending on experience, location, and employer.

What is claims operations?

Claims Operations refers to the processes and teams responsible for handling, processing, and managing insurance claims from start to finish. This includes reviewing claims submissions, verifying information, coordinating investigations, and ensuring that claims are settled efficiently and accurately. Claims Operations professionals work to streamline workflows, comply with regulations, and deliver a positive experience for policyholders. Their role is essential in preventing fraud, reducing costs, and maintaining customer satisfaction within an insurance company.

What are the key skills and qualifications needed to thrive in claims operations?

To thrive in Claims Operations, you need strong analytical abilities, attention to detail, and a background in insurance, finance, or a related field. Familiarity with claims management systems, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is often required. Excellent communication, problem-solving skills, and adaptability help professionals handle complex claims and interact effectively with clients and stakeholders. These competencies are crucial for ensuring accurate, timely claims processing and maintaining customer satisfaction.

What are some common challenges faced in a claims operations role and how can they be managed?

Professionals in Claims Operations often encounter challenges such as managing high volumes of claims, ensuring accuracy under tight deadlines, and navigating complex regulatory requirements. To manage these effectively, strong organizational skills, attention to detail, and familiarity with claims processing software are essential. Many teams use workflow automation and regular training sessions to stay updated on procedures and compliance standards, which helps streamline operations and reduce errors. Building strong communication skills also aids in collaborating with adjusters, underwriters, and customers to resolve issues efficiently.

What is the difference between Claims Operations vs Claims Adjuster?

AspectClaims OperationsClaims Adjuster
Primary RoleOversees claims processing, manages teams, and ensures compliance across claims functions.Evaluates individual claims, investigates damages, and determines settlement amounts.
Required CredentialsTypically requires claims handling certifications, insurance licenses, and management experience.Requires adjuster licenses, claims handling certifications, and knowledge of insurance policies.
Work EnvironmentOffice-based, team management, and coordination with various departments.Fieldwork and office work, direct interaction with claimants and vendors.
Industry UsageCommonly used in insurance companies for claims processing departments.Used by insurance carriers for claim evaluation and settlement.

Claims Operations focuses on managing the overall claims process and team coordination, while Claims Adjusters handle individual claim evaluations and settlements. Both roles require insurance-related certifications and are integral to the insurance industry, but they differ in scope and daily responsibilities.

Is claims processing a stressful job?

Claims processing is a core part of claims operations and can be stressful due to tight deadlines, high workload, and the need for accuracy. Employees often manage multiple claims simultaneously and must pay close attention to detail, which can contribute to job stress, especially during busy periods or complex cases.

What are the most commonly searched types of Claims Operations jobs in Texas?

The most popular types of Claims Operations jobs in Texas are:

What are popular job titles related to Claims Operations jobs in Texas?

For Claims Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Claims Operations jobs in Texas look for?

The top searched job categories for Claims Operations jobs in Texas are:

Claims Operations jobs near you
Infographic showing various Claims Operations job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $45,544 per year, or $21.9 per hour.

Workers Compensation Claims Trainee - Texas

Gallagher

Houston, TX • Remote

$60K/yr

Full-time

PTO

Posted 11 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the INVEST Program  

Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?  

The INVEST Program Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship and a clear, long-term career path in one of U.S. best industries.   

Program Highlights 

  • 6-months, paid, fully remote learning track 
  • Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience 
  • Fully remote (candidates must physically reside in states specified although the role is remote)
  • Interactive sessions, one-on-one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material 
  • Fully paid licensing and advance education opportunities 
  • Career progression post-graduation into claims resolution manager roles and beyond 

Key Details:

Starting salary: $60,000 USD (states outside of California)

Start date: January 2027

PTO black out: Due to the structured nature of the training program we will likely not be able to support any PTO requests for the first 8 weeks of the program.


How you'll make an impact

What will you do? 

Over the course of this 6-month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of the knowledge gained. Over the course of the program, you will progressively increase your hands-on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders. The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world’s largest employers and insurance carriers.  

What can you expect? 

  • Participate in Structured Learning: Actively engage in the first phase of the INVEST Program, which includes instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations. 
  • Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims. 
  • Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases. 
  • Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career. 
  • Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization. 
  • Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program. Claim assignments will begin at an incremental, supportive pace, with inventory gradually increasing as confidence and competency develop. 
  • Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision. Begin applying program training to real-world scenarios, including benefit calculations, wage loss evaluations, and return-to-work considerations. 
  • Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps. 
  • Stakeholder Communication: Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other key stakeholders to support collaborative, outcome-focused, and empathetic claims handling. 
  • Client Service Instructions & Carrier Guidelines: 
    Learn how to interpret and apply client service instructions and carrier guidelines to ensure claims are handled in compliance with expectations. This includes understanding unique requirements for documentation, communication, and jurisdictional standards across our diverse client base. 
  • Reserving Acumen: 
    Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes. You’ll learn how accurate reserving supports financial stewardship and impacts overall claim strategy. 

About You

Education:

  • Bachelor’s degree or 4-year degree from an accredited institution preferred.
    • Candidates possessing a Bachelor’s degree will receive preferential treatment.  Others with proven experience will be considered.
  • 3.5 or higer GPA preferred
    • Candidates possessing a GPA of 3.5 or above will receive preferential treatment. Others will be considered

Attributes: 

  • Active listening skills  
  • Problem-solving mindset 
  • Adaptable to changes in procedures and technology 
  • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) 
  • Strong verbal and written communication skills 
  • Strong time management and ability to multi-task 
  • Detail-oriented 
  • Curious, learning-focused mindset 

#INVEST

#GBTopJob

#remote

#LI-MD3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Education:

  • Bachelor’s degree or 4-year degree from an accredited institution preferred.
    • Candidates possessing a Bachelor’s degree will receive preferential treatment.  Others with proven experience will be considered.
  • 3.5 or higer GPA preferred
    • Candidates possessing a GPA of 3.5 or above will receive preferential treatment. Others will be considered

Attributes: 

  • Active listening skills  
  • Problem-solving mindset 
  • Adaptable to changes in procedures and technology 
  • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) 
  • Strong verbal and written communication skills 
  • Strong time management and ability to multi-task 
  • Detail-oriented 
  • Curious, learning-focused mindset 

#INVEST

#GBTopJob

#remote

#LI-MD3

Education:UNAVAILABLEEmployment Type: FULL_TIME

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