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Claims Operations Jobs in Texas (NOW HIRING)

Cna

General Liability Claims Manager

Plano, TX · Hybrid

Builds and maintains collaborative relationships with internal and external work partners by participating in round table discussions, working with claims operations and coverage resources, providing ...

The Friedkin Group

Mechanical Claims Adjuster

Houston, TX · On-site

$45K - $59K/yr

A Day In The Life The Technical Service Specialist under the leadership of the Director, Claims Operations will support the process to increase the profitability of the company's finance and ...

The Friedkin Group

Mechanical Claims Adjuster

Houston, TX · On-site

$45K - $59K/yr

A Day In The Life The Technical Service Specialist under the leadership of the Director, Claims Operations will support the process to increase the profitability of the company's finance and ...

The Friedkin Group

Mechanical Claims Adjuster

Houston, TX · On-site

$45K - $59K/yr

A Day In The Life The Technical Service Specialist under the leadership of the Director, Claims Operations will support the process to increase the profitability of the company's finance and ...

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Claims Operations information

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How much do claims operations jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims operations in Texas is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.94 per hour, depending on experience, location, and employer.

What is claims operations?

Claims Operations refers to the processes and teams responsible for handling, processing, and managing insurance claims from start to finish. This includes reviewing claims submissions, verifying information, coordinating investigations, and ensuring that claims are settled efficiently and accurately. Claims Operations professionals work to streamline workflows, comply with regulations, and deliver a positive experience for policyholders. Their role is essential in preventing fraud, reducing costs, and maintaining customer satisfaction within an insurance company.

What are the key skills and qualifications needed to thrive in claims operations?

To thrive in Claims Operations, you need strong analytical abilities, attention to detail, and a background in insurance, finance, or a related field. Familiarity with claims management systems, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is often required. Excellent communication, problem-solving skills, and adaptability help professionals handle complex claims and interact effectively with clients and stakeholders. These competencies are crucial for ensuring accurate, timely claims processing and maintaining customer satisfaction.

What are some common challenges faced in a claims operations role and how can they be managed?

Professionals in Claims Operations often encounter challenges such as managing high volumes of claims, ensuring accuracy under tight deadlines, and navigating complex regulatory requirements. To manage these effectively, strong organizational skills, attention to detail, and familiarity with claims processing software are essential. Many teams use workflow automation and regular training sessions to stay updated on procedures and compliance standards, which helps streamline operations and reduce errors. Building strong communication skills also aids in collaborating with adjusters, underwriters, and customers to resolve issues efficiently.

What is the difference between Claims Operations vs Claims Adjuster?

AspectClaims OperationsClaims Adjuster
Primary RoleOversees claims processing, manages teams, and ensures compliance across claims functions.Evaluates individual claims, investigates damages, and determines settlement amounts.
Required CredentialsTypically requires claims handling certifications, insurance licenses, and management experience.Requires adjuster licenses, claims handling certifications, and knowledge of insurance policies.
Work EnvironmentOffice-based, team management, and coordination with various departments.Fieldwork and office work, direct interaction with claimants and vendors.
Industry UsageCommonly used in insurance companies for claims processing departments.Used by insurance carriers for claim evaluation and settlement.

Claims Operations focuses on managing the overall claims process and team coordination, while Claims Adjusters handle individual claim evaluations and settlements. Both roles require insurance-related certifications and are integral to the insurance industry, but they differ in scope and daily responsibilities.

Is claims processing a stressful job?

Claims processing is a core part of claims operations and can be stressful due to tight deadlines, high workload, and the need for accuracy. Employees often manage multiple claims simultaneously and must pay close attention to detail, which can contribute to job stress, especially during busy periods or complex cases.

What are the most commonly searched types of Claims Operations jobs in Texas?

The most popular types of Claims Operations jobs in Texas are:

What are popular job titles related to Claims Operations jobs in Texas?

For Claims Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Claims Operations jobs in Texas look for?

The top searched job categories for Claims Operations jobs in Texas are:

Claims Operations jobs near you
Infographic showing various Claims Operations job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,544 per year, or $21.9 per hour.

Litigation and Claims Operations Specialist

DNOW L.P.

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

START YOUR CAREER NOW.

The Litigation and Claims Operations Specialist supports the legal department's dispute resolution and legal operations functions by managing pre-litigation claims, coordinating litigation support activities throughout the duration of the filing, and completing other tasks as needed. This role will report to the Assistant General Counsel.

JOB RESPONSIBILITIES:

  • Serve as a central administrative point of contact for dispute-related matters, tracking matter statuses, deadlines, budgets, next steps, and responsible parties.
  • Manage pre-litigation claims in coordination with the Third-Party Administrator (TPA), including evaluating liability exposure, determining strategy, and providing settlement authority to resolve pre-litigation claims.
  • Serve as the main point of contact for any incoming subpoenas and regulatory inquiries. Independently evaluate initial scope, determine affected internal business units, and coordinate response logistics.
  • Provide litigation support, including assisting with responding to discovery requests under attorney supervision and organizing and managing electronic and physical files.
  • Draft and finalize legal hold orders under attorney supervision. Issue, track, and audit compliance for legal hold orders and custodian releases.
  • Audit and process invoices for payment, including coordinating with outside counsel / vendors, TPAs, and Accounts Payable to set up accounts, monitor payment statuses, and resolve any billing discrepancies.
  • Complete special projects and other responsibilities, as assigned.

JOB REQUIREMENTS:

  • Minimum 5 years of litigation support experience, preferably at a law firm or in-house legal department. Experience working with TPAs on pre-litigation claims as well as any mass tort background or experience preferred.
  • Strong organizational, analytical, and attention-to-detail skills.
  • Ability to work collaboratively as a member of a team and committed to promoting a positive culture.
  • Ability to effectively communicate and draft and review documents.
  • Ability to exercise sound judgment and escalate or seek clarification as needed.
  • Goal-oriented with the ability to multi-task under pressure in fast-paced work environment
  • Problem solving skills. Self-starter mentality who has the ability to work independently with limited oversight.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

BENEFITS:

  • Competitive salary + potentially eligible for annual bonus
  • 401(k)/ retirement savings
  • Comprehensive benefits (medical, dental, vision, life and disability coverage)
  • Paid vacation/holidays

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