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Claims Operations Manager Jobs in Leander, TX (NOW HIRING)

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Operations Manager

Austin, TX · On-site

$65K - $92K/yr

... Operations Manager to lead our daily moving and logistics operations in Austin, TX. In this role ... Customer De-escalation & Damage Claims: Act as the primary escalation point for day-of customer ...

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Operations Manager

Austin, TX · On-site

$65K - $92K/yr

... Operations Manager to lead our daily moving and logistics operations in Austin, TX. In this role ... Customer De-escalation & Damage Claims: Act as the primary escalation point for day-of customer ...

Operations Manager

Austin, TX · On-site

$95K - $103K/yr

... managing the operation's budget. * Identify all procurement and vendor service needs of the ... Monitor and review all damage claims. Recommend and implement plans or programs to improve the ...

New

... managing the operation's budget. * Identify all procurement and vendor service needs of the ... Monitor and review all damage claims. Recommend and implement plans or programs to improve the ...

New

Operations Manager

Austin, TX · On-site

$95K - $103K/yr

... managing the operation's budget. * Identify all procurement and vendor service needs of the ... Monitor and review all damage claims. Recommend and implement plans or programs to improve the ...

New

The TPA Services Manager is responsible for the daily supervision and coordination of core TPA operations, including claims processing, member services and assigned special projects. This role ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

About the People Ops Manager Role We're looking for a People Operations Manager to lead our People ... claims, and other regulatory requirements. * Own benefits administration end to end, serving as the ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Claims Manager Department: Operations/ Claims Department Direct Reports: Yes Exempt Status: Exempt Work Schedule: Hybrid (In-Office Tuesday-Thursday; Remote Monday and Friday, subject to business ...

Job Title: Claims Manager - Partner Programs Location: Austin, TX / Dallas, TX / San Jose, CA ... Operational Support & Reporting * Analyze claims data and KPIs to identify emerging trends and ...

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Claims Operations Manager information

See Leander, TX salary details

$33.4K

$84K

$132.8K

How much do claims operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims operations manager in Leander, TX is $83,952.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $100,300.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

What cities near Leander, TX are hiring for Claims Operations Manager jobs?

Cities near Leander, TX with the most Claims Operations Manager job openings:

Infographic showing various Claims Operations Manager job openings in Leander, TX as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,952 per year, or $40.4 per hour.

Operations Manager

Boxer Buddies

Austin, TX • On-site

$65K - $92K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 7 days ago

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Job description

Location: Austin, TX (Office: 1714 Fort View Rd / Truck Yard: 8008 S Congress Ave)

Schedule: Monday – Saturday (Morning Dispatch & Live Operations Oversight)

Base Salary: $65,000 – $68,000 starting base (Step-up to $75,000 base after 90 days based on performance)

On-Target Earnings (OTE): $80,000 – $92,000+ (Base + Performance Bonuses + Revenue Share)

Benefits: Subsidized Health, Dental & Vision Insurance, Paid Holidays, $30/week Gas Allowance


About the Role

We are seeking a high-accountability, system-driven Operations Manager to lead our daily moving and logistics operations in Austin, TX. In this role, you will own morning dispatch, live route tracking, crew reliability, quality control, and fleet inventory management.

Your core mandate is operational efficiency and team reliability. We schedule daily backup movers (1–2 on-site every morning) to ensure our schedule runs smoothly. Stepping onto a truck as a mover is considered a system failure; your job is to recruit, onboard, and manage a reliable crew so every truck leaves fully staffed without you doing manual labor.


Key Responsibilities

  • Crew Reliability & Recruitment (Primary Metric): Build and maintain a deep bench of reliable movers and drivers. Conduct weekly in-person interviews and onboard high-quality talent to eliminate short-staffing.
  • Backup Crew Management: Manage daily morning backup movers (1–2 on-site daily) to fill last-minute call-outs or no-shows before trucks leave the yard.
  • Morning Dispatch & Truck Readiness: Lead daily morning meetings, verify truck readiness (equipment, pads, tools, materials), conduct pre-trip inspections, and ensure all crews dispatch on time.
  • Live Operations Oversight: Monitor live job pacing, transit routes, and driver safety using Samsara. Address delays, site access issues, and operational bottlenecks in real time.
  • Quality Control & Accountability: Perform unannounced field QC visits on at least 50% of monthly jobs to inspect padding, packing, safety compliance, and professional standards. Enforce attendance and performance policies.
  • Fleet & Inventory Control: Oversee vehicle maintenance schedules, tool bag audits, box/cab cleanliness, fueling compliance (prior to 8:45 AM), and material inventory reordering.
  • Customer De-escalation & Damage Claims: Act as the primary escalation point for day-of customer issues, manage damage claims to keep them under 1% of revenue, and drive a 5-star review culture.


Qualifications & Requirements

  • Proven Operational Leadership: 3+ years managing teams, logistics, or field operations in moving, delivery, home services, or fast-paced logistics.
  • Recruiting & Staff Management Skills: Ability to hire, train, coach, and hold field crews accountable to high performance standards.
  • High Stress Tolerance & Problem-Solving: Cool-headed under pressure, decisive, and focused on proactive solutions rather than excuses.
  • Tech & Systems Proficiency: Comfortable with GPS tracking tools (Samsara), dispatch software (SmartMoving), and Google Workspace.
  • Valid Driver’s License: Clean driving record required.


Compensation & Performance Bonuses

  • Starting Base Salary: $65,000 – $68,000/year.
  • 90-Day Step-Up Base: Automatic bump to $75,000/year base upon hitting 90-day targets (95%+ crew reliability, zero manager truck-coverage instances, and labor costs held under 26%).
  • Staffing & Operational Efficiency Bonus: Quarterly performance bonus for maintaining 100% route coverage without manager field intervention.
  • Labor Efficiency Bonus: $100/month bonus for keeping direct labor expenses at or below target (26%).
  • Damage Claim Bonus: $150/month bonus for keeping total claims under 1% of monthly revenue.
  • 5-Star Review Bonuses: Tiered monthly bonuses ($50 to $1,000/month) based on customer review volume and ratings.
  • Weekly Revenue Share: 0.25% of completed weekly revenue (projected $2,500 – $4,250+/year).
  • Benefits Package: Health, dental, and vision insurance subsidies, $30/week gas allowance, and 6 paid holidays.