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Claims Operations Manager Jobs in Iowa (NOW HIRING)

Athene

Manager Claims

West Des Moines, IA · On-site

This role is about more than managing day-to-day operations. The Claims Manager builds high-performing teams, ensures timely and accurate claims processing, leads through organizational and ...

CBCS

Director, Claims Solutions

Dubuque, IA · On-site

This position partners closely with claims operations, sales, marketing, finance, and executive ... Vendor & Solution Management * Select, negotiate, and manage relationships with solution providers.

CBCS

Director, Claims Solutions

Dubuque, IA · On-site +1

This position partners closely with claims operations, sales, marketing, finance, and executive ... Vendor & Solution Management * Select, negotiate, and manage relationships with solution providers.

CBCS

Director, Claims Solutions

Dubuque, IA · On-site +1

This position partners closely with claims operations, sales, marketing, finance, and executive ... Vendor & Solution Management * Select, negotiate, and manage relationships with solution providers.

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All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Iowa

Claims Operations Manager information

See Iowa salary details

$32.9K

$82.5K

$130.6K

How much do claims operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for claims operations manager in Iowa is $82,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $98,600.00 per year, depending on experience, location, and employer.

What is a claims operations manager?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.

How does a claims operations manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a claims operations manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

How much do claims operations managers make in the US?

Claims operations managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee claims processing teams, utilize claims management software, and require strong leadership and industry knowledge.

What are popular job titles related to Claims Operations Manager jobs in Iowa?

For Claims Operations Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Claims Operations Manager jobs in Iowa look for?

The top searched job categories for Claims Operations Manager jobs in Iowa are:

What cities in Iowa are hiring for Claims Operations Manager jobs?

Cities in Iowa with the most Claims Operations Manager job openings:

Claims Operations Manager jobs near you

Claims Operations Specialist

West Des Moines, IA • On-site

Homesteaders Life Company
Insurance Services • 51 - 200 employees
Learn more about Homesteaders Life Companyexternal

$47K - $49K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Description

As a Claims Operations Specialist, you will support the end-to-end claims intake process by managing intake channels, claim set up, and responsive assistance. Your role will include combining advanced administrative expertise with operation support for the claims team.  You will work closely with the Claims Care phone team and claims examiners to support ongoing processes and knowledgeable backup.  This is an onsite position that assists with mail claims processing and provides support to the Claims Care phone team during periods of high volumes or as assigned. 

Your responsibilities will include:

  • Establish new claims in the existing claims system from all incoming sources, determines required documentation and initiates corresponds to obtain missing requirements. 
  • Processes web claims submissions across platform including set up, required determination, communication, and processing payments following. 
  • Monitors and triages incoming claims emails and queues, ensuring timely routing, response, and follow-up. 
  • Matches incoming claims requirements to pending claims, documents receipts, and prepares claim files. 
  • Previews death claims, follow-up with funeral homes regarding any outstanding requirements or uncashed drafts. 
  • Resolve routine inquiries and escalate complex issues as needed. 
  • Maintains organized and compliant claims files, ensuring all documents meet standards. 
  • Provides additional support to Claims department and Claims Care Phone team calls as needed during periods of high volume.  

Requirements

  • Equivalent to high school graduation required; an associate or bachelor's degree is preferred. 
  • 1+ years of experience working in a claims-focused phone environment, handling inbound calls and providing direct customer support. 
  • Experience in insurance administration or operations preferred.
  • Completion of LOMA courses in Principles and Operations within two years of employment.

Pay and Benefits Summary:

Our benefits include: 

  • An excellent schedule - office closes at 1 p.m. every Friday
  • Annual profit sharing 
  • 401(k) with company match with discretionary contribution 
  • Company-sponsored group medical and dental insurance 
  • Company-paid life insurance 
  • Company-paid long-term disability 
  • Paid holidays 
  • Generous vacation time and sick leave 
  • Paid parental leave 
  • Casual dress year-round 

About Homesteaders:

Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end-of-life professionals and consumers connect with each other.


We are currently hiring in AL, FL, GA, IA, IN, KS, LA, MI, MS, MT, NC, NE, OH, OK, PA, SC, TN, TX, UT, VA, WI, WV

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 

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