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Claims Operations Manager Jobs in Iowa (NOW HIRING)

CBCS

Director, Claims Solutions

Dubuque, IA

This position partners closely with claims operations, sales, marketing, finance, and executive ... Vendor & Solution Management * Select, negotiate, and manage relationships with solution providers.

CBCS

Director, Claims Solutions

Dubuque, IA · On-site +1

This position partners closely with claims operations, sales, marketing, finance, and executive ... Vendor & Solution Management * Select, negotiate, and manage relationships with solution providers.

CBCS

Director, Claims Solutions

Dubuque, IA

This position partners closely with claims operations, sales, marketing, finance, and executive ... Vendor & Solution Management * Select, negotiate, and manage relationships with solution providers.

Dayton Freight

Operations Manager

Altoona, IA

Overview Operations Managers develop methods and procedures for the most efficient and economical ... and claims. * Issue directives to subordinates to coordinate the movement of expedited, late or ...

Dayton Freight

Operations Manager

Altoona, IA · On-site

Operations Managers develop methods and procedures for the most efficient and economical routing ... and claims. * Issue directives to subordinates to coordinate the movement of expedited, late or ...

Sedgwick

VP Care Team Operations

Dubuque, IA · On-site

Partners with the care team and claims operations support teams to develop and implement process ... Leadership/management/motivational skills * Ability to operate effectively and decisively in a high ...

Walgreens

Pharmacy Operations Manager

Ankeny, IA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Ankeny, IA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Des Moines, IA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Iowa City, IA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Marion, IA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

Walgreens

Pharmacy Operations Manager

Waterloo, IA · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ... Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment ...

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All JobsClaims Operations JobsClaims Operations Manager JobsClaims Operations Manager Jobs in Iowa

Claims Operations Manager information

See Iowa salary details

$32.9K

$82.5K

$130.6K

How much do claims operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for claims operations manager in Iowa is $82,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $98,600.00 per year, depending on experience, location, and employer.

How does a Claims Operations Manager typically interact with cross-functional teams within an insurance organization?

A Claims Operations Manager regularly collaborates with cross-functional teams such as underwriting, customer service, legal, and IT to ensure smooth processing of claims and adherence to company policies. This role often requires coordinating process improvements, addressing compliance requirements, and resolving escalated issues that span multiple departments. Effective communication and project management skills are essential, as the manager must balance operational efficiency with customer satisfaction while ensuring regulatory standards are met.

What are the key skills and qualifications needed to thrive as a Claims Operations Manager, and why are they important?

To thrive as a Claims Operations Manager, you need expertise in insurance claims processes, analytical skills, and a background in business or finance, often supported by a bachelor's degree and relevant industry experience. Familiarity with claims management systems, workflow automation tools, and regulatory compliance platforms is typically required. Strong leadership, problem-solving, and communication skills help manage teams and resolve complex claims efficiently. These abilities are vital for ensuring timely and accurate claims processing, regulatory adherence, and high levels of customer satisfaction.

What is the difference between Claims Operations Manager vs Claims Adjuster?

AspectClaims Operations ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceRequires a high school diploma or bachelor’s degree, licensing, and adjuster certifications
Work EnvironmentOversees teams, manages claims processes, and develops policies within an office or corporate settingInvestigates claims, assesses damages, and interacts directly with claimants, often in the field or office
Employer & Industry UsageCommon in insurance companies, large agencies, and corporate claims departmentsFound in insurance companies, independent adjusting firms, and public adjusting roles

The Claims Operations Manager focuses on managing teams and streamlining claims processes, while the Claims Adjuster handles the investigation and evaluation of individual claims. Both roles are essential in the claims lifecycle but differ in responsibilities, work environment, and required credentials.

What are Claims Operations Managers?

Claims Operations Managers are professionals responsible for overseeing and managing the daily operations of an insurance claims department. They ensure that claims are processed efficiently, accurately, and in compliance with company policies and regulations. Their duties often include supervising staff, implementing process improvements, handling escalated issues, and analyzing performance metrics. Claims Operations Managers play a key role in optimizing workflow, maintaining customer satisfaction, and minimizing risk for the organization.
What are popular job titles related to Claims Operations Manager jobs in Iowa? For Claims Operations Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Claims Operations Manager jobs in Iowa look for? The top searched job categories for Claims Operations Manager jobs in Iowa are:
What cities in Iowa are hiring for Claims Operations Manager jobs? Cities in Iowa with the most Claims Operations Manager job openings:
Claims Operations Manager jobs near you
VP, Claims Agribusiness

VP, Claims Agribusiness

Veterinary Pet Insurance

Des Moines, IA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

If you're passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you! At Nationwide, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

#LI-MM1

Job Description Summary

Are you seeking an exciting opportunity to drive the Claim strategy of a Fortune 100 company? As the Vice President for Agribusiness/Farm Claims, you will be accountable for providing executive leadership and technical claim expertise to develop and execute the claim strategy to ensure claims are handled appropriately, effectively, and fairly, with a focus on claim quality, delivery of superior claims service and optimal claim outcomes. You will direct the activities of strategic and operational initiatives to ensure claim cost and operating expenses are controlled, superior claim servicing is provided, and specialized talent is acquired, developed, and retained.
Are you an expert in Agribusiness Claims and leading strategic transformations? If you thrive in an environment where you collaborate with leaders across business lines and lead a high performing team to achieve financial goals, set strategic vision and build industry expertise, then we want to hear from you!

Job Description

Key Responsibilities:

  • Develops and executes organizational strategies to meet performance goals and maximize effectiveness and efficiency in claim handling. Functions as a corporate representative to identify customer needs and exemplify company policies and philosophies through regular interaction with key customers, industry peers, and professional organizations.

  • Serves as the strategic leader of the Agribusiness and Farm Claims organization. Grants authority for resolving claims in alignment with delegated corporate and divisional authority.

  • Partners with the Chief Claims Officer for Commercial, Excess & Surplus, and Specialty on strategic and tactical planning, and collaborates with peers to develop and implement new or enhanced claim-handling processes and procedures.

  • Communicates and drives claim performance to achieve individual and team operational results, including customer service, indemnity and expense outcomes, and alignment with division goals and objectives.

  • Continually develops subordinate staff to achieve optimal performance in current roles and to prepare for future organizational needs. Sponsors corporate leadership development programs.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to the President, E&S Specialty and Commercial Lines. Manages a team of 3-4 AVPs, Directors and over 200 + claims professionals.

Typical Skills and Experiences:

Education: Undergraduate degree preferred, graduate degree a plus. Advanced study in Insurance preferred.

License/Certification/Designation: CPCU

Experience: 15+ years within claims, Agribusiness/Farm and/or specialty claims, 10+ years management experience leading large claims organizations.

Knowledge, Abilities and Skills: Proven ability to analyze and apply future business and economic trends to strategic decision-making. Proven ability to communicate concisely with individuals and groups, including electronically and in writing; to speak effectively before large and small groups and to facilitate resolution of competing interests. Proven ability to influence associates at all levels and to sell ideas to executive sponsorship groups.

Proven technical knowledge and leadership of Claims, the General Agency System, Unfair Claims Handling Regulations, management principles and techniques, leadership competencies and operational execution. Proven ability to manage, motivate and lead diverse teams in a changing environment as well as effectively drive corporate initiatives and projects.

Requires a strong knowledge of Agribusiness/Farm technical claims operations, procedures and claims performance strategies, daily claims operations, and claims best practices.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values and Guiding Behaviors.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment and/or remote location. Travel required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage,paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

#claimsSmoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for VP, Claims Agribusiness : $225,750.00-$376,250.00The expected starting salary range for VP, Claims Agribusiness : $225,750.00-$376,250.00

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