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Claims Operations Associate Jobs in Ohio (NOW HIRING)

MSIG Holdings USA, Inc.

Claims Assistant

Cincinnati, OH

$45 - $55K/hr

Position Summary The Claims Assistant provides administrative and operational support to the Claims ... Associate's or Bachelor's degree preferred. * 1-3 years of administrative or claims support ...

MSIG Holdings Inc

Claims Assistant

Cincinnati, OH · On-site

$45 - $55K/hr

The Claims Assistant provides administrative and operational support to the Claims team, ensuring ... Associate's or Bachelor's degree preferred. * 1-3 years of administrative or claims support ...

Erie Insurance

Claims Facilitator

Columbus, OH · On-site

$40K - $64K/yr

Zone Operations Dept Work from: Columbus Branch Office Salary Range: $40,121.00 - $64,090.00 ... Bachelor's or Associate's degree preferred. Additional Experience * Pursuit of general insurance ...

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All JobsClaims Operations Associate JobsClaims Operations Associate Jobs in Ohio

Claims Operations Associate information

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$13

$19

$29

How much do claims operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims operations associate in Ohio is $19.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.92 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as a Claims Operations Associate can be stressful due to the need for accuracy, attention to detail, and meeting deadlines. The role often involves handling complex cases and working within strict regulatory guidelines, which can contribute to workplace pressure. However, stress levels vary depending on the workload, company environment, and individual coping skills.

What is the difference between Claims Operations Associate vs Claims Analyst?

AspectClaims Operations AssociateClaims Analyst
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer certifications like CPCU or similar
Work EnvironmentOffice setting, handling claims processing and customer interactionsOffice or remote, analyzing claims data and making decisions
Employer & IndustryInsurance companies, third-party administratorsInsurance firms, claims departments
Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesAnalyzing claims data and decision-making processes

The Claims Operations Associate typically handles claims processing tasks, customer service, and administrative duties within an insurance setting. In contrast, a Claims Analyst focuses more on analyzing claims data, assessing risks, and making decisions based on policy details. Both roles require knowledge of insurance policies and claims procedures, but the Claims Analyst often involves more analytical skills and data interpretation.

What is a claims operations associate?

A Claims Operations Associate is a professional who supports the processing and administration of insurance claims. They handle tasks such as reviewing claim forms, verifying information, entering data into systems, and assisting claims adjusters or examiners with documentation and communications. Their role is crucial in ensuring that claims are processed efficiently, accurately, and in compliance with company policies and regulatory requirements. Claims Operations Associates may work for insurance companies, healthcare providers, or third-party administrators.

What skills and qualifications are needed to be a claims operations associate?

To thrive as a Claims Operations Associate, you need strong analytical abilities, attention to detail, and a solid understanding of insurance processes, often supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organizational skills, and problem-solving abilities help you manage complex claims and collaborate effectively with internal and external stakeholders. These competencies ensure accurate, efficient claims processing and contribute to customer satisfaction and organizational compliance.

What challenges might a claims operations associate encounter in their daily work?

As a Claims Operations Associate, you may encounter challenges such as managing a high volume of claims while ensuring accuracy and compliance with regulations. Balancing timely processing with the need to investigate discrepancies or incomplete information can be demanding. Additionally, you'll often coordinate with adjusters, customers, and other departments, so strong communication and organizational skills are essential. Staying up to date with changing policies or industry standards can also be a key part of the role.
What are the most commonly searched types of Claims Operations jobs in Ohio? The most popular types of Claims Operations jobs in Ohio are:
What cities in Ohio are hiring for Claims Operations Associate jobs? Cities in Ohio with the most Claims Operations Associate job openings:
Claims Operations Associate jobs near you
Infographic showing various Claims Operations Associate job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,501 per year, or $20 per hour.

Claims - Casualty Team Leader (Construction Defect)

The Cincinnati Insurance Companies

Fairfield, OH • On-site

$120K - $180K/yr

Full-time

Posted 16 days ago

Cincinnati Insurance Company rating

9.0

Company rating: 9.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

36th of 304 rated insurance

Job description

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Headquarters Claims Department is currently seeking a Casualty Team Leader to handle and oversee the processing of construction defect casualty claims and to assist in the day-to-day operational oversight of a Construction Defect Region. This position is located in Fairfield, OH.
Salary Range: The pay range for this position is $120,000- $180,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
  • manage litigation and defense strategies in assigned states and assigned claims
  • evaluate claims and set reserves in excess of $100,000
  • participate in coverage analysis for the assigned claims
  • provide technical direction and support to field claims associates
  • prepare reports and other written correspondence for internal and external stakeholders
  • participate in mediations, seminars, field unit meetings and complete other tasks as needed
  • travel as required
  • Assist the regional manager in the day-to-day operational oversight of region
  • When required, perform the regular duties of the regional manager including assignment of claims, reviewing and approval reserve memorandums, review and consideration of insurance department complaints, working with our internal and external customers

Be equipped with:
  • preferred 5 years prior casualty claim handling experience
  • demonstrated proficiency in coverage analysis
  • experience in detailed analysis of facts relevant to an evaluation of coverage, liability and damages
  • ability to multitask and maintain positive demeanor
  • demonstrated leadership and development of claims associates

You've earned:
  • Bachelor's degree or equivalent preferred
  • CPCU, AIC, AIM designations, or other relevant education preferred

Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.

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