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Claims Liaison Jobs (NOW HIRING)

HMSA

Claims Liaison Coordinator

Honolulu, HI · On-site

* Claims Resolution & Support * Serve as the primary liaison for complex escalated claim inquiries from providers, members, account management, and internal departments. * Research and resolve complex ...

International SOS

Carrier Claims Liaison

Trevose, PA · On-site

The Carrier Claims Liaison is responsible for submitting accurate, clean claims to insurance carriers in compliance with carrier-specific guidelines and procedures. This role is also responsible for ...

International SOS

Carrier Claims Liaison

Trevose, PA · On-site

The Carrier Claims Liaison is responsible for submitting accurate, clean claims to insurance carriers in compliance with carrier-specific guidelines and procedures. This role is also responsible for ...

HMSA

Claims Liaison Specialist

Honolulu, HI · On-site

* Function as a central communication point between claims processing teams and internal/external partners regarding claim status, issues and resolutions. * Investigate and resolve escalated claims and ...

pcg

Regional Claims Liaison II

Lenexa, KS · On-site

$65K - $101K/yr

PCG is seeking an experienced Regional Claims Liaison for its corporate operations located in Lenexa, KS . The primary responsibility of the position will be to diligently manage our internal claims ...

pcg

Regional Claims Liaison II

Lenexa, KS · On-site

$65K - $101K/yr

PCG is seeking an experienced Regional Claims Liaison for its corporate operations located in Lenexa, KS . The primary responsibility of the position will be to diligently manage our internal claims ...

Risk Strategies

Claims Consultant

$100K - $130K/yr

Act as the primary claims liaison for assigned clients across multiple lines of coverage (e.g., casualty, property, workers' compensation, professional liability). * Provide strategic guidance on ...

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Claims Liaison information

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$15

$29

$45

How much do claims liaison jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims liaison in the United States is $29.40, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $35.10 per hour, depending on experience, location, and employer.

What does a claims liaison do?

A Claims Liaison serves as a bridge between insurance companies, healthcare providers, and policyholders to ensure efficient claims processing. They review claims, resolve disputes, and address concerns by facilitating communication between all parties. Their role often involves investigating claim issues, verifying policy coverage, and ensuring timely payments. Strong problem-solving and customer service skills are essential in this role.

What are the key skills and qualifications needed to thrive as a claims liaison?

To thrive as a Claims Liaison, a background in insurance, healthcare, or claims administration, along with strong analytical and organizational skills, is highly valued. Familiarity with claims management software, HIPAA compliance (for healthcare roles), and basic data entry systems is often required. Outstanding interpersonal communication, attention to detail, and conflict resolution skills distinguish top performers in this field. These abilities are crucial to efficiently managing claims, ensuring regulatory compliance, and facilitating positive relationships between parties.

Is claims processing a stressful job?

Claims liaison roles can be stressful due to the need to handle complex cases, meet deadlines, and communicate effectively with clients and insurance companies. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple claims simultaneously, which can contribute to work-related stress.
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Claims Liaison jobs near you
Infographic showing various Claims Liaison job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, and 5% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $61,156 per year, or $29.4 per hour.

Carrier Claims Liaison

Feasterville Trevose, PA • On-site

International SOS
See more jobs at International SOSexternal

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Posted 4 days ago

Job description

Carrier Claims Liaison

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customized security risk management, health, and wellbeing solutions to organizations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organizations fulfill their Duty of Care responsibilities.

Now, we're looking for talented individuals to join our team and make a difference.

The Carrier Claims Liaison is responsible for submitting accurate, clean claims to insurance carriers in compliance with carrier-specific guidelines and procedures. This role is also responsible for generating accurate cost share invoices to civilians in accordance with carrier reimbursement details, and supports accounts receivable efforts by researching unpaid claims, preparing appeals for denied claims, and conducting follow-up activities to achieve timely and favorable claim resolution.

Key Responsibilities:

  • Reviews and extracts medical claims recorded in BiGGeR system daily, generates system invoices, prepares comprehensive invoice packages, and submits accurate, clean claims to insurance carriers in accordance with established carrier billing procedures.
  • Maintains and updates the internal invoice tracking database, ensuring accurate recording of submitted invoices and related data to support effective invoice management and reporting.
  • Tracks insurance carrier reimbursement details and relays the data to provider payment team to facilitate timely payments to providers
  • Supports resolution of unpaid, denied or partially paid claims by working directly with insurance carriers and internal teams, such as Operations and Claims Management, Provider Payment, and Accounts Receivable staff members
  • Generates accurate invoices for DOD Civilians' cost-share collections and uploads the invoicing data to SharePoint for Collections Team review and processing.
  • Maintains effective communication with supervisory and other management team, and provide timely and factual updates on all situations that may impact data integrity, productivity and/or efficiencies
  • With supervision of Claims Support Manager, applies CPT, HCPS and ICD codes to submitted claims as deemed necessary
  • Ensures protection of private health and personal information by adhering to all HIPAA and PCI compliance regulations for monitoring billing and reimbursement related data.
  • Actively participates in day-to-day office activities, including a variety of meetings which may sporadically be held after normal business hours and task force groups to improve processes
  • Completes additional, related duties as assigned by Claims Support Manager as needed

Required Skills and Knowledge:

  • Experience with medical billing and collections
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint)

Required Competencies:

  • Works well under pressure
  • Team player
  • Attention to detail
  • Excellent communicator

Required Work Experience:• Minimum of two (2) years of work experience in medical coding, insurance carrier billing, and collections• Proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint)

Please note that International SOS is unable to provide visa sponsorship or employment-based immigration assistance for this position. To be considered, candidates must be authorized to work in the country of employment without requiring current or future sponsorship, including but not limited to H-1B, TN, or STEM OPT sponsorship.

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