ZipRecruiter

Log In

1

Claims Investigator Jobs in Raleigh, NC (NOW HIRING)

Allied Universal

Surveillance Investigator

Raleigh, NC · On-site

$21 - $25.75/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

New

Allied Universal

Surveillance Investigator

Raleigh, NC

$21 - $25.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

New

Allied Universal

Surveillance Investigator

Henderson, NC · On-site

$20 - $24.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Allied Universal

Surveillance Investigator

Henderson, NC

$20 - $24.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Allied Universal

Surveillance Investigator

Henderson, NC · On-site

$20 - $24.75/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

DAN

Claims Director

Durham, NC · On-site

$130K/yr

Oversee the intake, investigation, evaluation, reserving, and resolution of claims. * Ensure claims are handled in accordance with policy provisions, company guidelines, regulatory requirements, and ...

DAN

Claims Director

Durham, NC · Hybrid

Oversee the intake, investigation, evaluation, reserving, and resolution of claims. * Ensure claims are handled in accordance with policy provisions, company guidelines, regulatory requirements, and ...

Divers Alert Network

Claims Director

Durham, NC · On-site

Oversee the intake, investigation, evaluation, reserving, and resolution of claims. * Ensure claims are handled in accordance with policy provisions, company guidelines, regulatory requirements, and ...

next page

Showing results 1-20

All JobsClaims Investigator JobsClaims Investigator Jobs in Raleigh, NC

Claims Investigator information

See Raleigh, NC salary details

$30.9K

$57.7K

$79.1K

How much do claims investigator jobs pay per year?

As of Sep 3, 2026, the average yearly pay for claims investigator in Raleigh, NC is $57,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $66,300.00 per year, depending on experience, location, and employer.

What is a claims investigator?

A claims investigator researches insurance claims to ensure that they are valid and accurate. While many insurance claims result in the claimants being compensated, for claims in which criminal activity or fraud is suspected, the claims investigator must interview people, conduct background checks, review forensic evidence, and advise insurance companies on how to proceed with the claim. The claims investigator saves insurance companies time and money by investigating key information about all claims.

What are the key skills and qualifications needed to thrive as a claims investigator?

To thrive as a Claims Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with case management software, database research tools, and sometimes certifications like Certified Fraud Examiner (CFE) are typically used. Excellent communication, discretion, and critical thinking help build trust and accurately assess complex situations. These skills are vital for efficiently detecting fraud, ensuring accurate claim resolutions, and maintaining the integrity of the claims process.

What are some typical challenges faced by claims investigators and how can they be addressed?

Claims Investigators often encounter challenges such as managing a large caseload, dealing with incomplete or conflicting information, and handling sensitive interactions with claimants and witnesses. To address these, strong organizational skills, attention to detail, and effective communication are essential. Collaborating closely with legal teams, insurance adjusters, and law enforcement can also help resolve complex cases more efficiently. Regular training and staying updated on industry regulations further support investigators in overcoming these challenges.

What is the difference between Claims Investigator vs Claims Adjuster?

AspectClaims InvestigatorClaims Adjuster
CredentialsTypically requires insurance-related certifications, such as CPCU or AICOften requires similar certifications, plus state licensing
Work EnvironmentInvestigates claims, interviews witnesses, reviews evidenceEvaluates damages, negotiates settlements, inspects property or vehicle
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, public adjusters, third-party administrators

Claims Investigators focus on uncovering facts and verifying claims, often conducting interviews and investigations. Claims Adjusters evaluate damages and negotiate settlements. While both roles require insurance knowledge and certifications, Investigators emphasize investigation skills, whereas Adjusters focus on assessment and negotiation.

More about Claims Investigator jobs

What are popular job titles related to Claims Investigator jobs in Raleigh, NC?

For Claims Investigator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Claims Investigator jobs in Raleigh, NC look for?

The top searched job categories for Claims Investigator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Investigator jobs?

Cities near Raleigh, NC with the most Claims Investigator job openings:

Claims Investigator jobs near you
Infographic showing various Claims Investigator job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $57,679 per year, or $27.7 per hour.

Surveillance Investigator

Allied Universal® Compliance and Investigations

Henderson, NC

$20 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,592 frontline employees who took The Breakroom Quiz

77th of 118 rated security

Job description


Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.


Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

  • Private Investigator’s license required prior to applying
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Associate’s Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

.

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

View All Allied Universal Jobs

Apply