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Claims Handler Jobs in Michigan (NOW HIRING)

State Farm

Claims Appraiser - Auto Estimatics

Algonac, MI · On-site

$69K - $91K/yr

... claims process while providing Remarkable ® service. This includes: * Utilizing automated ... Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ...

State Farm

Claims Appraiser - Auto Estimatics

Algonac, MI · On-site

$69K - $91K/yr

... claims process while providing Remarkable ® service. This includes: * Utilizing automated ... Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ...

State Farm

Claims Appraiser - Auto Estimatics

Algonac, MI · On-site

$69K - $91K/yr

... claims process while providing Remarkable ® service. This includes: * Utilizing automated ... Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of ...

Emergent Holdings

Document Analyst

Lansing, MI · On-site

Performs data entry updates to tracking log for all returned Claims issued checks. * Re-indexes and ... Sets priority activities to claim handlers as appropriate upon receipt and review of documents

The AF Group

Document Analyst

Lansing, MI · On-site

Performs data entry updates to tracking log for all returned Claims issued checks. * Re-indexes and ... Sets priority activities to claim handlers as appropriate upon receipt and review of documents

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Claims Handler information

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How much do claims handler jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claims handler in Michigan is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.35 per hour, depending on experience, location, and employer.

What does a claims handler do?

A Claims Handler is responsible for managing insurance claims from start to finish. They assess policyholder claims, gather necessary documentation, investigate the circumstances, and determine the validity and amount of the claim. Claims Handlers communicate with clients, insurance adjusters, and other stakeholders to ensure a fair and efficient resolution. Their goal is to process claims accurately and in accordance with company policies and legal requirements.

What are the key skills and qualifications needed to thrive as a claims handler, and why are they important?

To thrive as a Claims Handler, you need strong analytical skills, attention to detail, and a solid understanding of insurance policies, typically supported by a degree or equivalent experience in insurance or finance. Familiarity with claims management software, CRM systems, and regulatory compliance tools is commonly required. Excellent communication, negotiation, and problem-solving skills help you efficiently resolve claims and build trust with clients. These skills are essential to ensure accurate claims processing, minimize risk, and deliver positive customer experiences.

What are some common challenges a claims handler may face, and how can they be addressed?

Claims Handlers often encounter challenges such as managing high caseloads, dealing with complex or disputed claims, and maintaining clear communication with clients and third parties. Staying organized and prioritizing tasks is essential to handle workloads efficiently. Developing strong negotiation and problem-solving skills can help when working through disputed claims, while keeping up-to-date with industry regulations ensures compliance and accuracy. Building positive relationships with colleagues and customers also helps create a supportive work environment and improves claim resolution outcomes.

What is the difference between Claims Handler vs Claims Adjuster?

AspectClaims HandlerClaims Adjuster
CredentialsOften requires insurance-related certifications or trainingTypically requires similar certifications, such as CPCU or AIC
Work EnvironmentOffice-based, customer service focusField or office-based, investigation-oriented
Industry UsageCommon in insurance companies, brokersUsed in insurance companies, especially in property and casualty
Search & Comparison IntentPeople compare Claims Handler with Claims Adjuster for job roles and responsibilitiesSimilar roles with nuanced differences in investigation and settlement processes

Claims Handlers and Claims Adjusters both work within the insurance industry, often requiring similar certifications and working environments. While Claims Handlers primarily focus on customer service and processing claims, Claims Adjusters are more involved in investigating and assessing claims, sometimes in the field. Understanding these differences helps job seekers and employers find the right fit for their needs.

Claims Handler jobs near you
Infographic showing various Claims Handler job openings in Michigan as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 12% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.

Senior Claims Examiner - Home Office Motor Carrier and Auto Liability

Auto-Owners Insurance

Lansing, MI • On-site, Remote

Full-time

Retirement, PTO

Re-posted 15 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 311 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:
  • Review and monitor open claims files.
  • Provide assistance with coverage, liability and damage determinations.
  • Review closed files provide feedback to claim handlers.
  • Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices.
  • Assist associates in identifying claims with subrogation potential.
  • Manage the arbitration process for subrogation files.
  • Assist in developing and presenting educational material to claim associates in classroom and remote settings.
  • Work effectively with associate and customers at all levels.

Desired Skills & Experience
  • Bachelor's degree or equivalent experience
  • Minimum of 2 years claims handling experience
  • Prior auto bodily injury claims experience
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-AT1 #LI-Hybrid

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