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Claims Handler Jobs in Michigan (NOW HIRING)

G-TECH Services

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Workers' Compensation Claims Handler (In Plant)

Wayne, MI · On-site

$29/hr

Workers' Compensation Claims Handler (In Plant) Primary Workers' Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management.

Epitec

Workers Compensation Plant Rep II

Dearborn, MI · On-site

$29/hr

About the Role We are seeking an experienced Workers' Compensation Claims Handler to serve as the primary point of contact for all claims at a plant location . In this role, you will manage a full ...

thg

Consultant Casualty Claims

Howell, MI · Hybrid

Our Claims team is currently seeking a Consultant Casualty Claims. This is a full-time, exempt role ... Mentor entry-level claim handlers and share best practices learned through training and experience.

thg

Consultant Casualty Claims

Howell, MI · Hybrid

Our Claims team is currently seeking a Consultant Casualty Claims. This is a full-time, exempt role ... Mentor entry-level claim handlers and share best practices learned through training and experience.

The AF Group

Claim Representative I

Lansing, MI · On-site

Negotiates and settles claims within given authority. Claim Representative II: This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises ...

Emergent Holdings

Claim Representative I

Lansing, MI · On-site

Negotiates and settles claims within given authority. Claim Representative II: This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises ...

Emergent Holdings

Claim Representative III

Lansing, MI · On-site

Negotiates and settles claims within given authority. Claim Representative II: This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises ...

The AF Group

Claim Representative III

Lansing, MI

Negotiates and settles claims within given authority. Claim Representative II: This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises ...

The AF Group

Medical Only Claims Spec I/II

Lansing, MI · On-site

The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is ... Provides backup support to other Claim Handlers. PRIMARY RESPONSIBILITIES: (Brief bullet points ...

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Claims Handler information

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How much do claims handler jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for claims handler in Michigan is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Claims Handler vs Claims Adjuster?

AspectClaims HandlerClaims Adjuster
CredentialsOften requires insurance-related certifications or trainingTypically requires similar certifications, such as CPCU or AIC
Work EnvironmentOffice-based, customer service focusField or office-based, investigation-oriented
Industry UsageCommon in insurance companies, brokersUsed in insurance companies, especially in property and casualty
Search & Comparison IntentPeople compare Claims Handler with Claims Adjuster for job roles and responsibilitiesSimilar roles with nuanced differences in investigation and settlement processes

Claims Handlers and Claims Adjusters both work within the insurance industry, often requiring similar certifications and working environments. While Claims Handlers primarily focus on customer service and processing claims, Claims Adjusters are more involved in investigating and assessing claims, sometimes in the field. Understanding these differences helps job seekers and employers find the right fit for their needs.

How much does a claims handler make?

A claims handler's average salary varies by experience and location but typically ranges from $40,000 to $70,000 per year. Entry-level claims handlers may earn around $35,000, while experienced professionals with specialized skills can earn over $80,000 annually. Certifications and familiarity with claims management software can influence earning potential.

What are the key skills and qualifications needed to thrive as a Claims Handler, and why are they important?

To thrive as a Claims Handler, you need strong analytical skills, attention to detail, and a solid understanding of insurance policies, typically supported by a degree or equivalent experience in insurance or finance. Familiarity with claims management software, CRM systems, and regulatory compliance tools is commonly required. Excellent communication, negotiation, and problem-solving skills help you efficiently resolve claims and build trust with clients. These skills are essential to ensure accurate claims processing, minimize risk, and deliver positive customer experiences.

What does a Claims Handler do?

A Claims Handler is responsible for managing insurance claims from start to finish. They assess policyholder claims, gather necessary documentation, investigate the circumstances, and determine the validity and amount of the claim. Claims Handlers communicate with clients, insurance adjusters, and other stakeholders to ensure a fair and efficient resolution. Their goal is to process claims accurately and in accordance with company policies and legal requirements.

Is claim adjusting a dying field?

Claims handling is a stable profession that involves evaluating insurance claims, and demand remains consistent due to ongoing insurance needs. While technology such as claims management software and automation tools are increasingly used, the role still requires strong analytical skills and industry knowledge, making it a viable career option.

What are some common challenges a Claims Handler may face, and how can they be addressed?

Claims Handlers often encounter challenges such as managing high caseloads, dealing with complex or disputed claims, and maintaining clear communication with clients and third parties. Staying organized and prioritizing tasks is essential to handle workloads efficiently. Developing strong negotiation and problem-solving skills can help when working through disputed claims, while keeping up-to-date with industry regulations ensures compliance and accuracy. Building positive relationships with colleagues and customers also helps create a supportive work environment and improves claim resolution outcomes.

What is the role of a claims handler?

A claims handler is responsible for managing insurance claims by assessing the validity of claims, investigating incidents, and determining appropriate payouts. They communicate with claimants, gather necessary documentation, and ensure claims are processed efficiently, often using claims management software. Strong communication skills and knowledge of insurance policies are essential for this role.

How to get a job as a claims adjuster with no experience?

To become a claims handler with no experience, focus on developing strong communication, organization, and customer service skills. Entry-level positions often require a high school diploma or equivalent, and obtaining relevant certifications such as the Property and Casualty (P&C) license can improve your chances; some employers offer on-the-job training for new hires.
Claims Handler jobs near you
Infographic showing various Claims Handler job openings in Michigan as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.
Workers' Compensation Claims Handler (In Plant)

Workers' Compensation Claims Handler (In Plant)

G-TECH Services

Wayne, MI • On-site

$29/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

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Job description

Workers' Compensation Claims Handler (In Plant)

Primary Workers' Compensation Claims Handler at the Plant with a focus on excellent customer service, quality claims handling, and loss cost management. Plant-based position.

·         Analyze and process complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim

·         Ability to handle a full case load, with proven ability to handle cases of increased severity.

·         Workers’ Compensation Lost Time claim handling experience

·         Manage claims through well-developed action plans to ensure timely and cost-effective resolutions.

·         Calculate and assign timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.

·         Calculate and pay benefits due; approve and make timely claim payments and adjustments; and settle clams within designated authority level.

·         Prepare necessary state filings within statutory limits.

·         Coordinate vendor referrals for additional investigation and/or litigation management.

·         Use appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims.

·         Manage claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.

·         Report claims to the excess carrier.

·         Communicate claim activity and processing with the claimant and the client.

·         Ensure claim files are properly documented, and claims coding is correct.

·         Refer cases as appropriate to supervisor and management.

Skills Required:

·         Workers' Compensation

Experience Required:

·         3-5 years of Workers' Compensation claims management experience

Education Required:

·         High School Diploma / GED

Education Preferred:

·         Bachelor's Degree

Additional Information :

·         Fully onsite.

Company Description

Why work at G-Tech?
G-Tech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at G-Tech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!
G-Tech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications.