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Claims Generalist Associate Jobs in Alabama (NOW HIRING)

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Claims Generalist Associate information

What does a Claims Generalist Associate do?

A Claims Generalist Associate is responsible for handling and processing insurance claims, typically in property, auto, or casualty insurance. They review claim details, investigate circumstances, communicate with policyholders and third parties, and determine the validity and value of the claim. This role requires strong analytical and communication skills, as well as the ability to manage multiple claims efficiently. Claims Generalist Associates play a key part in ensuring fair and timely resolution of claims for customers.

What are the key skills and qualifications needed to thrive as a Claims Generalist Associate?

To thrive as a Claims Generalist Associate, you typically need strong analytical skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry-specific certifications like AIC (Associate in Claims) are commonly required. Excellent communication, problem-solving abilities, and customer service skills help you stand out in this role. These skills are vital for accurately processing claims, ensuring regulatory compliance, and maintaining positive client relationships.

What are some typical challenges a Claims Generalist Associate might face in their daily work?

As a Claims Generalist Associate, you may encounter challenges such as managing high volumes of claims while maintaining accuracy and efficiency. Balancing customer expectations with company policies can also be demanding, especially when claim decisions are contested. Additionally, staying updated on evolving insurance regulations and documentation requirements is essential to ensure compliance. Strong communication and organizational skills help navigate these challenges and foster positive outcomes for both clients and the company.

What is the difference between Claims Generalist Associate vs Claims Adjuster?

AspectClaims Generalist AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance certificationsHigh school diploma; insurance licensing often required
Work EnvironmentOffice-based, collaborative teams, administrative tasksField or office-based, investigating claims, interacting with claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding entry-level claims roles, administrative dutiesInvestigating claims, assessing damages, settlement processes

The Claims Generalist Associate typically handles administrative and support tasks within the claims process, often in an office setting. In contrast, a Claims Adjuster actively investigates and evaluates claims, sometimes in the field. Both roles require similar credentials, but their responsibilities and work environments differ, catering to different stages of the claims process.

What job categories do people searching Claims Generalist Associate jobs in Alabama look for?

The top searched job categories for Claims Generalist Associate jobs in Alabama are:

What cities in Alabama are hiring for Claims Generalist Associate jobs?

Cities in Alabama with the most Claims Generalist Associate job openings:

Claims Generalist Associate jobs near you
Infographic showing various Claims Generalist Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Employee Benefit Specialist- 3rd Shift

Dothan, AL • On-site

Wayne Farms LLC
5 - 10K employees
Learn more about Wayne Farms LLCexternal

Full-time

Retirement

Posted 3 days ago

New

Job description

PRIMARY FUNCTION: The Employee Benefit Specialist acts as the central point of contact surrounding LOA, Disability and FMLA leaves, entering leave data, following up on issues and upkeep of associated employee leave files. Additionally, this role assists HR Manager and/or Supervisor with other departmental duties.

RESPONSIBILITIES AND TASKS:

  • Manage employee FMLA, Disability and personal leave tasks per Company policies and Federal, State and local legal requirements; enter leave and return to work dates in appropriate system in a timely manner and follow up on inconsistencies or missing documentation and communicate to appropriate personnel
  • Act as point of contact for employees, corporate benefits and plant leaders; respond to benefit questions concerning employee leaves, 401(k), or other employee welfare programs and assist employees with claim resolution, electronic processes and comprehension of benefit plan design when needed
  • Update, research and resolve enrollment, marital status and dependent verification discrepancies in Workday to ensure vendors and payroll receive accurate eligibility, enrollment, and deduction information; partner with Corporate Benefits when unable to resolve benefits related issues
  • Partner with Safety/ EHS on Workers Compensation claims, ensuring data is entered correctly and needed documentation is collected and readily available
  • Act as a liaison between carrier and employee as needed to facilitate exchange of information, documentation collection and submission, etc. to facilitate leave approval, benefit enrollment or dependent verification process
  • Partner with Corporate Benefits on all open enrollment events, new or revised programs, special events, etc; act as lead in coordinating meetings and follow-up to ensure employees are informed about changes to all benefit plans
  • Actively participate in educating and notifying employees on benefit plans and enrollment opportunities
  • Partner with HR team on all employee engagement projects
  • Identify and communicate opportunities for process improvement to streamline processes and improve efficiency
  • Perform additional relevant duties as assigned

SUPERVISOR RESPONSIBILITIES:

  • None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy

EDUCATION and CERTIFICATIONS:

  • High School diploma or equivalent; Associate's degree in a relevant field preferred

EXPERIENCE AND SKILLS:

  • Minimum one (1) year experience within a human resources generalist environment; experience in leave administration with knowledge of FMLA and ADA legal requirements highly preferred
  • Strong computer skills with the ability to work with multiple Microsoft applications (Word, Excel, Outlook, etc.); knowledge/ experience with Workday or other similar HCM system preferred
  • Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred
  • Ability to work effectively with others, possessing tact and discretion and demonstrates high level of confidentiality in all matters
  • Strong attention to detail, organizational skills with the ability to prioritize
  • Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment

SAFETY REQUIREMENTS:

  • Follow and ensure others follow departmental and company safety policies and programs
  • Wear required protective equipment in all areas where mandatory

PHYSICAL REQUIREMENTS:

  • Ability to remain stationary for extended periods of time
  • Ability to work non-standard hours (i.e. holidays, weekends and/or extended shifts as needed per business need

 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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