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Claims Follow Up Jobs (NOW HIRING)

Risk and claims coordinator

Lodi, CA · On-site

$22.80 - $25/hr

Track open claims, follow up on next steps, and help drive timely resolution through consistent coordination with involved parties. * Examine loss data and recurring claim patterns to identify ...

This position involves thorough follow-up on outstanding claims and working to resolve any issues that may delay payment. The Insurance Follow-up Specialist ensures the efficient management of ...

Follow Up Representative

Chicago, IL · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The primary goal is to conduct effective claims follow-up, ensure timely processing, and maintain high-quality performance standards. Key Responsibilities * All account follow-up duties for unpaid ...

Billing Representative

Terre Haute, IN · On-site

$17 - $22/hr

  • PTO

Claims Follow-Up Specialist Position Summary: We are seeking a detail-oriented Claims Follow-up Specialist to join our Revenue Cycle team. This position is responsible for reviewing and processing ...

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Claims Follow Up information

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$13

$21

$28

How much do claims follow up jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for claims follow up in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims follow up specialist?

To excel as a Claims Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and claims management, often supported by experience in healthcare administration or a related field. Familiarity with claims management software, electronic health records (EHRs), and payer portals is typically required. Attention to detail, persistence, and effective communication skills are crucial for resolving claim issues and negotiating with payers. These skills ensure timely reimbursement, reduce denials, and support the financial health of healthcare organizations.

What is a claims follow up specialist?

Claims Follow Up specialists are professionals who track and manage insurance claims to ensure they are processed, paid, or resolved in a timely manner. They communicate with insurance companies, healthcare providers, and patients to resolve issues related to denied or delayed claims. Their work helps organizations secure proper reimbursement and maintain accurate billing records. Effective claims follow-up helps reduce outstanding accounts receivable and improves cash flow for healthcare providers or businesses.

What are some common challenges faced in a claims follow up role, and how can they be managed effectively?

Claims Follow Up professionals often encounter challenges such as delayed responses from insurance providers, complex claim denials, and navigating varying payer requirements. To manage these effectively, it’s important to maintain organized records, stay updated on insurance policies, and communicate proactively with both providers and payers. Building strong relationships with colleagues in billing and reimbursement teams can also help resolve issues efficiently and ensure timely claim resolution.

What is the difference between Claims Follow Up vs Claims Processing Specialist?

AspectClaims Follow UpClaims Processing Specialist
CredentialsInsurance knowledge, basic certificationsInsurance licenses, certifications often preferred
Work EnvironmentOffice, remote, or claims departmentOffice, claims department, sometimes remote
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, healthcare providers
Primary FocusFollowing up on unpaid or delayed claimsProcessing new claims from submission to approval

Claims Follow Up specialists focus on tracking and resolving unpaid or delayed claims, ensuring timely payments. In contrast, Claims Processing Specialists handle the initial review and processing of claims. Both roles require insurance knowledge but differ in their stage of claims management and daily tasks.

More about Claims Follow Up jobs

What states have the most Claims Follow Up jobs?

States with the most job openings for Claims Follow Up jobs include:

Infographic showing various Claims Follow Up job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Revenue Cycle Rep II-Claims/Follow up

Piedmont Healthcare Inc.

Atlanta, GA • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

381st of 887 rated healthcare providers


Job description

Overview
The Senior Business Office Representative is a multi-task position that covers all of the main functions of the Central Business Office. The Business Office Representative Two has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years.
Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections.
Provide initial training in all duties of the Central Business Office in an elementary phase. Position is designed to develop the incumbent into a Business Office Representative Three after training for two additional years of acceptable performance before promotion to a Business Office Two must be able to handle the complete functions of at least one Central Business Office Unit.
Responsibilities
This position is a multi-task position that covers all of the main functions of the Central Business Office. This role has displayed the skill to accurately handle at least one unit function of the Central Business Office for at least two years.
Included in these duties but not limited to: Insurance Follow Up, Self-Pay Follow Up, Payment Posting, Account Correction and Adjustment, Answering Patient Account Inquires, and Monitoring Billing Errors and claim/line item rejections.
Provide initial training in all duties of the Central Business Office in an elementary phase. This position is designed to develop the incumbent into the progressive levels and must be able to handle the complete functions of at least one Central Business Office Unit.
Qualifications
Education
  • H.S. Diploma or General Education Degree (GED) Required
Work Experience
  • 2 years related experience Required
Licenses and Certifications
  • None Required

Business Unit : Company Name
Piedmont Healthcare Corporate

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