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Claims Associate Jobs in Stockbridge, GA (NOW HIRING)

Southern Company

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Associate In Claims (AIC) Related Work Experience: Required: * 1-2 years administrative support experience with strong customer service and data entry skills. * Equivalent academic education and ...

MSIG Holdings USA, Inc.

Claims Assistant

Atlanta, GA · On-site

$45 - $55K/hr

Associate's or Bachelor's degree preferred. * 1-3 years of administrative or claims support experience (insurance environment preferred). * Knowledge of workers' compensation processes and regulatory ...

MSIG Holdings Inc

Claims Assistant

Atlanta, GA · On-site

$45 - $55K/hr

Associate's or Bachelor's degree preferred. * 1-3 years of administrative or claims support experience (insurance environment preferred). * Knowledge of workers' compensation processes and regulatory ...

Elevance Health

Claims Auditor Lead

Atlanta, GA · On-site

Claims Auditor Lead Claims Auditor Lead Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support ...

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All JobsClaims Associate JobsClaims Associate Jobs in Stockbridge, GA

Claims Associate information

See Stockbridge, GA salary details

$11

$17

$26

How much do claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims associate in Stockbridge, GA is $17.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.66 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Stockbridge, GA?

The most popular types of Claims jobs in Stockbridge, GA are:

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For Claims Associate jobs in Stockbridge, GA, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Stockbridge, GA look for?

The top searched job categories for Claims Associate jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Claims Associate jobs?

Cities near Stockbridge, GA with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Stockbridge, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,226 per year, or $17.9 per hour.

Claims Assistant

Southern Company

Atlanta, GA • On-site

$18 - $22.75/hr

Full-time

Medical, Retirement

Posted 5 days ago

Key responsibilities

  • Complete intake, triage, set-up and assignment of general liability, workers' compensation, and vehicle accident claims.

  • Perform accurate data entry, maintain detailed records, and prepare reports and documentation as required.

  • Schedule and coordinate department meetings, manage email correspondence, process payments, and order office supplies.

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

The primary objective of this role is to deliver exceptional administrative claims support to the claims and leave management teams, as well as the leadership at Southern Company Gas and its subsidiaries. 

About Southern Company Gas
Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America's premier energy company. Southern Company Gas serves approximately 4.2 million natural gas utility customers through its regulated distribution companies in four states and approximately 600,000 retail customers through its companies that market natural gas. Other nonutility businesses include investments in interstate pipelines and ownership and operation of natural gas storage facilities. For more information, visit southerncompanygas.com.

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

AGL Services Company

Education, Certifications/Licenses:

Required:

  • High school diploma or GED 

  Preferred: 

  • Associate In Claims (AIC) 

Related Work Experience: 

Required:

  • 1-2 years administrative support experience with strong customer service and data entry skills. 
  • Equivalent academic education and experience.

Specific Skills & Knowledge: 

Required:

  • Computer literacy - advanced data entry proficiency 
  • Interpersonal skills including negotiation skills 
  • Analytical and research skills 

Working Conditions/Physical Requirements: 

  • Travel:  Occasional 
  • Work Environment:  The incumbent works in an office environment

JOB RESPONSIBILITIES & ACCOUNTABILITIES BY COMPETENCY 

Functional Expertise:

  • Complete intake, triage, set-up and assignment of general liability, workers' compensation, and vehicle accident claims. 
  • Pay vendor invoices related to department expenses. 
  • Perform accurate data entry and maintain detailed records. 
  • Assist Claims Assistant Supervisor with coordination and execution of Cristo Rey Atlanta Corporate Work Study Program. 
  • Schedule and coordinate department meetings: set up meetings, video conferences, and order catering as needed. 
  • Provide overall support for meetings. 
  • Communicate effectively with internal and external stakeholders. 
  • Order office supplies and maintain supply inventory. 
  • Ensure compliance with company policies and regulations. 
  • Prepare reports and documentation as required. 
  • Processes payments for the Claims Department including worker's compensation medical bills.   
  • Perform any duties as requested by management. 
  • Manage Gas Claims Department email box. 
  • Complete assignments in the Claims Assistant email box. 
  • Send out acknowledgment letters on new claims. 
  • Process settlement payments for Legal Department and Claims staff as needed. 
  • Request W-9's and vendor ID numbers for claimant payments. 
  • Open and distribute mail including Fed Ex which requires establishing/maintaining an account. 
  • Filing and overseeing projects related to retention requirements. 
  • Responsible for the claims 800 Line, removing voicemails and returning calls. 
  • Manage faxes and attaching documents to applicable files. 
  • Establish approved reserves in Assure. 
  • Process Miscellaneous Checks in Oracle and Assure. 
  • Process subrogation receivables/payments. 

Business Acumen: 

  • Ability to plan, execute, and oversee projects efficiently. 
  • Understand the organization's goals and align administrative tasks to support these objectives. 
  • Effective verbal and written communication to interact with colleagues, clients, and stakeholders. 
  • Ability to identify issues and develop effective solutions. 
  • Prioritize tasks and manage time effectively to meet deadlines. 
  • Familiarity with office software, databases, and other technology tools. 
  • Provide excellent service to internal and external clients. 
  • Ability to analyze data and make informed decisions. 
  • Be flexible and open to change in a dynamic work environment. 

Engagement:

  • Effectively coordinates with Claims Adjusters and Claims Leadership Team. 
  • Collaborates with Legal Department on litigated cases. 
  • Proactively identify areas for improvement and taking action. 
  • Actively seek constructive feedback. 
  • Organize and/or participate in activities that promote a positive workplace culture. 
  • Keep open lines of communication with team members and management. 

Driving Results: 

  • Organizational Skills: Ability to manage multiple tasks, prioritize, and keep track of deadlines. 
  • Attention to Detail: Ensuring accuracy in all tasks, from data entry to scheduling. 
  • Time Management: Efficiently managing time to maximize productivity and meet deadlines. 
  • Technical Proficiency: Competence in using office software and tools, such as Microsoft Office Suite, Oracle, and GCMA|CC&B. 
  • Professionalism: Maintaining a professional demeanor and confidentiality in all interactions. 
  • Initiative: Proactively identifying opportunities for improvement and taking action. 

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