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Claims Associate Jobs in Portland, OR (NOW HIRING)

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Avenica has partnered with our customer--an industry-leading insurance group--to hire a Claims Associate focused on Workers' Compensation in their growing claims division. This is a structured ...

Showing results 21-40

Claims Associate information

See Portland, OR salary details

$14

$22

$32

How much do claims associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for claims associate in Portland, OR is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.47 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What are the most commonly searched types of Claims jobs in Portland, OR?

The most popular types of Claims jobs in Portland, OR are:

What are popular job titles related to Claims Associate jobs in Portland, OR?

For Claims Associate jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Portland, OR look for?

The top searched job categories for Claims Associate jobs in Portland, OR are:

What cities near Portland, OR are hiring for Claims Associate jobs?

Cities near Portland, OR with the most Claims Associate job openings:

Infographic showing various Claims Associate job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,301 per year, or $22.3 per hour.

Claims Associate - Workers' Comp.

Avenica

Portland, OR • On-site

$25.94/hr

Full-time

Re-posted 13 days ago


Job description

Location: Portland, OR

Compensation: $25.94/hr starting, DOE

Schedule: Full-Time | On-Site

About the Opportunity

Are you a detail-oriented, analytical professional looking to launch a meaningful career in insurance and claims management?

Avenica has partnered with our customer—an industry-leading insurance group—to hire a Claims Associate focused on Workers’ Compensation in their growing claims division.

This is a structured, development-focused role designed to build your expertise in workers’ compensation claims through hands-on experience and interactive training. You’ll work closely with a Team Leader in a fast-paced, professional environment with exposure to the full claims lifecycle—from intake and investigation through resolution and settlement. Our customer is a financially stable, nationally recognized employer of choice with offices in major U.S. cities and a strong track record of developing early-career talent.

Why Join Our Customer?

  • Structured onboarding and development program designed to build long-term claims expertise.
  • Adjuster licensing support—our customer provides independent self-study time and allows up to four months to pass the adjuster licensing exam.
  • Work for a nationally recognized, financially stable industry leader with a broad U.S. footprint.
  • Exposure to a diverse, fast-paced environment with clear career development opportunities.

Key Responsibilities

  • Receive claim assignments and review claim and policy information to provide background for investigation; determine extent of policy obligation as applicable.
  • Contact, interview, and obtain statements from insureds, claimants, witnesses, physicians, attorneys, police officers, and other relevant parties to secure necessary claim information.
  • Evaluate investigation findings to determine extent of insured liability and company obligation under the policy contract.
  • Prepare reports on investigations, settlements, claim denials, and individual evaluations of involved parties.
  • Review claim progress and status with the Team Leader; discuss problems and propose remedial actions.
  • Settle claims promptly and equitably; obtain releases, proofs of loss, or compensation agreements and issue drafts for payment.
  • Administer benefits timely and appropriately; maintain control of the claims resolution process to minimize current and future exposure.

What You Bring

  • High school diploma or equivalent required
  • 2+ years of related office experience, including working with a high volume of inbound and/or outbound calls or emails 
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong analytical skills and attention to detail.
  • Customer-focused mindset with a sense of urgency and responsiveness.
  • Strong communication skills—able to listen effectively and express opinions and concerns diplomatically.

    **Licensing Note: An applicable resident or designated home state adjuster’s license is required for field claims adjusters. Our customer supports independent self-study and allows up to four months to pass the adjuster licensing exam.

 

Equal Employment Opportunity

Avenica is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected and valued. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic.

We believe that diversity of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants from all walks of life and encourage individuals from underrepresented groups to apply.