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Claims Associate Jobs in Gilbert, AZ (NOW HIRING)

This role involves investigating property damage claims, determining liability, and pursuing ... Associate's degree or equivalent combination of education and/or experience required. Pay Range ...

Claims Examiner 2

Phoenix, AZ · On-site

$45K - $64K/yr

This role involves investigating property damage claims, determining liability, and pursuing ... Associate's degree or equivalent combination of education and/or experience required. Pay Range ...

This role involves investigating property damage claims, determining liability, and pursuing ... Associate's degree or equivalent combination of education and/or experience required. Pay Range ...

This role involves investigating property damage claims, determining liability, and pursuing ... Associate's degree or equivalent combination of education and/or experience required. Pay Range ...

Claims Examiner 2

Phoenix, AZ · On-site

$45K - $64K/yr

This role involves investigating property damage claims, determining liability, and pursuing ... Associate's degree or equivalent combination of education and/or experience required. Pay Range ...

Claims Adjuster Trainee

Gilbert, AZ · Hybrid

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: During training, Monday - Friday, 8 ...

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for claims associate in Gilbert, AZ is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.

What are the most commonly searched types of Claims jobs in Gilbert, AZ?

The most popular types of Claims jobs in Gilbert, AZ are:

What are popular job titles related to Claims Associate jobs in Gilbert, AZ?

For Claims Associate jobs in Gilbert, AZ, the most frequently searched job titles are:

What cities near Gilbert, AZ are hiring for Claims Associate jobs?

Cities near Gilbert, AZ with the most Claims Associate job openings:

Infographic showing various Claims Associate job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,514 per year, or $20.9 per hour.

Claims Examiner 2

Phoenix, AZ


Swift Transportation
10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

187th of 366 rated logistics

People enjoy working here

Good employer

Recommended by parents


$45K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago


Job description

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Job Responsibilities: What you will do
The management of auto property damage and subrogation claim files. This role involves investigating property damage claims, determining liability, and pursuing subrogation opportunities to recover costs from responsible third parties. Incumbents have up to $10,000 reserve authority; $5,000 settlement authority and $2,500 payment authority.

  • Prepare files for reassignment as needed.
  • Handle claims to conclusion.
  • Authorizes and/or approves all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures.
  • Determines proper policy coverages and investigates, evaluates, negotiates and equitably settles all assigned claims cases in accordance with company guidelines and best claims practices.
  • Documents and establishes timely reserves and executes claims payments within the delegated authority. Provides recommended action for all claims payments beyond delegated authority.
  • Conducts settlement negotiations with claimants, policy holders and/or their attorneys.
  • Initiates and conducts follow-ups via use of claims handling diary system and other related systems.
  • Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2090
Qualifications: What you need to bring

  • 2+ years' experience in insurance/claims required.
  • Must be very organized and able to multi-task.
  • Must possess excellent organizational and time management skills.
  • Must possess excellent written and verbal communication skills.
  • Must be able to work efficiently, independently or in a team.
  • Must possess strong research abilities.
  • Must possess excellent interpersonal skills.
  • Associate's degree or equivalent combination of education and/or experience required.


Pay Range: $45,750.00 - $64,050.00 Annual

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.


The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.

Employment Type: FULL-FULL TIME


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