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Claims Associate Jobs in Gilbert, AZ (NOW HIRING)

State Farm

Claim Associate - Auto - Hybrid

Tempe, AZ · On-site

$47K - $51K/yr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to ... Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ...

State Farm

Claim Associate - Auto - Hybrid

Tempe, AZ · On-site

$47K - $51K/yr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to ... Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ...

State Farm

Claim Associate - Auto - Hybrid

Tempe, AZ · Hybrid

$47K - $51K/yr

Grow Your Skills, Grow Your Potential Responsibilities Our Claim Associates are committed to ... Proactively investigating claims * Applying policy coverage * Accurately documenting claim files ...

Auto-Owners Insurance

Claims Representative

Mesa, AZ · On-site

Our group of caring associates create financial security by helping individuals and businesses make ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...

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Showing results 21-40

All JobsClaims Associate JobsClaims Associate Jobs in Gilbert, AZ

Claims Associate information

See Gilbert, AZ salary details

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How much do claims associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for claims associate in Gilbert, AZ is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Gilbert, AZ?

The most popular types of Claims jobs in Gilbert, AZ are:

What are popular job titles related to Claims Associate jobs in Gilbert, AZ?

For Claims Associate jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Gilbert, AZ look for?

The top searched job categories for Claims Associate jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Claims Associate jobs?

Cities near Gilbert, AZ with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,294 per year, or $20.3 per hour.

Unemployment Claims Associate - AZ - On Site

Vensure Employer Services

Chandler, AZ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

About Us
Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
The Unemployment Claims Associate supports our clients by coordinating unemployment claims response, providing guidance to clients on best practices while emphasizing integrity and compliance.
Essential Duties and Responsibilities
  • Manage and respond to assigned unemployment claims within required deadlines.
  • Collaborate with designated client contacts on matters related to unemployment claims.
  • Communicate with internal teams to address unemployment-related issues and ensure client satisfaction.
  • Provide guidance to clients on best practices for unemployment claim responses, emphasizing integrity and compliance.
  • Respond to inquiries from state agencies promptly and professionally.
  • Participate in the unemployment call queue, striving for single-call resolution to meet organizational goals.
  • Monitor and manage the unemployment email inbox.
  • Review and address state portal correspondence as assigned.
  • Maintain accurate client data within unemployment tracking software.
  • Create and assign tasks for unemployment POA (Power of Attorney) administration when necessary
Marginal Functions
  • Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
  • Attend webinars and training to stay up to date on best practices related to the company and department.
  • Complete projects and other duties as assigned by supervisor.
Knowledge, Skills, and Abilities
  • A strong drive to deliver exceptional client support to both external and internal customers.
  • A flexible, positive attitude, and a dedicated team player and collaborator.
  • Strong organizational skills, attention to detail, and follow-through.
  • Ability to communicate clearly, concisely, and proactively, both verbally and in writing.
  • Capability to learn multiple HRIS (Human Resources Information System) platforms and vendor partner platforms.
  • Drive to learn, grow, and contribute to the overall success of the company.
  • Ability to thrive in a modern, collaborative international environment, effectively using video conferencing, chat, email, and phone to maintain strong team communication.
Education & Experience
  • High school diploma or equivalent combination of experience, skills, education (including other relevant non- traditional degree programs, certifications, or job training programs) preferred.
  • Prior work experience in an office environment is preferred by not required.
  • Some knowledge of Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
  • Experience with the following systems is preferred (Adobe Acrobat, HRIS, CRM).
Physical, Mental, & Communication DemandsPhysical Demands
  • Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.
  • Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
  • Mobility: Ability to travel occasionally for meetings, events and partner visits. Occasional walking or traversing throughout the office to meet with leaders and other employees.
  • Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
  • Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
Mental Demands
  • Attention to Detail: High level strategic thinking combined with attention to operational detail.
  • Problem-Solving: Strong problem-solving skills with a focus on scalability and efficiency.
  • Multitasking: Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
  • Decision-Making: Sound judgement and decision-making in ambiguous or complex situations.
  • Adaptability: Ability to adapt to changing market conditions and partner needs.
  • Stress Management: Resilience under pressure and adaptability to shifting business needs.
Communication Demands
  • Interpersonal Skills: Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients and external vendors.
  • Negotiation: Skilled in negotiation, conflict resolution, and influencing without authority.
  • Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
  • Verbal and Written Communication: Exceptional verbal and written communication skills for executive-level reporting, cross functional coordination, and team leadership. Ability to clearly articulate strategy, goals, and expectations across diverse teams.
  • Presentation Skills: Ability to present to internal stakeholders, external partners, and senior leadership.
Environmental Conditions
This position is performed in a professional indoor office environment. Work is primarily conducted at a desk using a computer and standard office equipment. The environment generally has a moderate noise level typical of a shared office (e.g., conversations, phones, printers). The role requires the ability to work for extended periods in a
climate-controlled setting with routine exposure to office lighting and screen use.
This position is eligible for the following benefits:
  • Health Insurance: Medical, dental, and vision coverage
  • Retirement Plan: 401(k) with company match
  • Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
  • Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

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