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Claims Associate Jobs in Forney, TX (NOW HIRING)

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: • Processing of Professional claim ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: • Processing of Professional claim ...

NTT DATA Services

Claims Examiner Remote

Plano, TX · On-site +1

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: Processing of Professional claim forms ...

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Showing results 21-40

All JobsClaims Associate JobsClaims Associate Jobs in Forney, TX

Claims Associate information

See Forney, TX salary details

$12

$18

$27

How much do claims associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for claims associate in Forney, TX is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.77 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Forney, TX?

The most popular types of Claims jobs in Forney, TX are:

What are popular job titles related to Claims Associate jobs in Forney, TX?

For Claims Associate jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Forney, TX look for?

The top searched job categories for Claims Associate jobs in Forney, TX are:

What cities near Forney, TX are hiring for Claims Associate jobs?

Cities near Forney, TX with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,326 per year, or $18.9 per hour.

Claims Assistant, Cargo & Accident Claims, Road Transport US

DSV A/S

Lancaster, TX • On-site

$18 - $22.75/hr

Full-time

Posted 12 days ago

Job description

DSV - Global Transport and Logistics
At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
Visit dsv.com and follow us on LinkedIn and Facebook.
Location: USA - Lancaster, Midpoint Dr
Division: Road, Transport US
Job Posting Title: Claims Assistant, Cargo & Accident Claims, Road Transport US, Cargo & Accident Claims, Road Transport US
Time Type: Full Time
Summary
The Claims Assistant supports the administration and resolution of cargo and commercial motor vehicle accident claims. This role is responsible for claim intake, documentation, investigation support, file management, reporting, and stakeholder communication to ensure claims are handled accurately, efficiently, and in compliance with company policies and insurance requirements. The ideal candidate is highly organized, detail-oriented, bilingual in English and Spanish, and able to manage multiple priorities in a fast-paced transportation environment.
Key Responsibilities
  • Assist with the intake, setup, tracking, and administration of cargo and accident claims.
  • Maintain complete and audit-ready claim files, ensuring all required documentation is collected and organized.
  • Coordinate with drivers, customers, carriers, insurance partners, repair facilities, attorneys, law enforcement, and internal teams.
  • Support investigations involving cargo loss, damage, shortages, delays, vehicle accidents, property damage, bodily injury, and liability claims.
  • Gather and review supporting documentation, including BOLs, PODs, police reports, driver statements, photos, repair estimates, and insurance records.
  • Track claim activity, repair progress, claim milestones, and settlement status.
  • Maintain claim logs, databases, and reports; analyze trends and support operational and safety improvements.
  • Provide claim status updates and ensure timely follow-up on outstanding items.
  • Translate verbal and written communications between English- and Spanish-speaking stakeholders as needed.
  • Ensure compliance with company procedures, insurance requirements, confidentiality standards, and reporting guidelines.
  • Support after-hours accident response and special projects as required.

Required Qualifications
  • High School Diploma or equivalent.
  • Minimum 2 years of experience in transportation claims, insurance, logistics, fleet operations, or a related field. Experience in a trucking, transportation, carrier, or logistics environment.
  • Bilingual in English and Spanish strongly preferred (read, write, and speak).
  • Strong Microsoft Office skills, particularly Excel.

Preferred Qualifications
  • Associate's Degree.
  • Experience with cargo claims and commercial vehicle accident claims.
  • Knowledge of FMCSA regulations.
  • Experience working with insurance carriers, third-party administrators, transportation management systems (TMS), and claims management software.
  • Familiarity with Bills of Lading, Proofs of Delivery, cargo liability, and commercial auto insurance claims.

Key Skills
  • Strong communication, customer service, and conflict resolution skills.
  • Excellent organization, attention to detail, and recordkeeping abilities.
  • Analytical and investigative mindset.
  • Ability to manage multiple priorities and meet deadlines.
  • Advanced Excel skills, including formulas, filters, pivot tables, and reporting.
  • Ability to work independently and collaboratively while maintaining confidentiality and professionalism.

Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this role, and reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This position primarily requires prolonged sitting and frequent use of a computer, telephone, and standard office equipment. The employee may occasionally stand, walk, reach, stoop, kneel, or crouch. The role may involve occasional lifting or moving of items up to 10 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus. The employee must be able to maintain concentration and attention to detail for extended periods of time.
Work Environment
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this role. This position is primarily performed in an office or remote environment, depending on business needs. The noise level is typically low to moderate. The role may involve regular interaction with internal and external stakeholders via phone, email, and other communication platforms. The position is rarely exposed to hazardous conditions. Occasional extended hours may be required based on business needs.
For this position, the expected base pay range is $28.00 - $29.00 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Claims Assistant, Cargo & Accident Claims, Road Transport US
Lancaster

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