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Claims Associate Jobs in Fishers, IN (NOW HIRING)

Blitt and Gaines

Associate Attorney

Indianapolis, IN · On-site

$75K - $83K/yr

Further, this position is responsible for the review of new claims and pleadings in addition to managing a contested litigation queue. Each associate will gain substantial knowledge of all court ...

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Claims Associate information

See Fishers, IN salary details

$12

$19

$28

How much do claims associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claims associate in Fishers, IN is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

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Claims Associate jobs near you

Specialist, Default FHA MI Claims, I

Carrington Holding Company, LLC

Westfield, IN • On-site

$21 - $23/hr

Full-time

Medical, Retirement

Re-posted 7 days ago

Key responsibilities

  • Prepare, file, and follow up on FHA claims timely and accurately according to guidelines.

  • Document system(s) with appropriate tasking and comments, and ensure required documentation is included in the claim file.

  • Submit claims for quality review, complete corrections, and finalize and submit claims to the agency for payment while following up as needed.

Job description


The Default FHA MI Claims Specialist under moderate supervision, is responsible for preparing, filing, and following up on FHA claims timely and accurately according to insurer/investor guidelines. Perform all duties in accordance with the company's policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay range for this position is $21.00/hr-$23.00/hr.
What you'll do:
  • Prepare and file claims for one primary loan type timely and accurately; primary loan types are FHA Conveyance Part A, Part B, Non-Conveyance CWCOT, Pre-Foreclosure Sale, as assigned.
  • Document system(s) with appropriate tasking and comments.
  • Ensure required documentation is included in the Claim File and uploaded to agency system as applicable.
  • Submit claim for quality review; complete corrections timely and accurately.
  • Finalize and submit claim to agency for payment; follow up with agency for claim payment if applicable.
  • Moderate knowledge of default claims processes for insurers and investors.
  • Understanding of the default servicing processes, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims processes.
  • Moderate understanding of agency and investor guidelines.
  • Strong interpersonal skills with a focus on teamwork and quality.
  • Excellent written and oral communication, organizational and time management skills.
  • Ability to communicate effectively with all levels of staff and management both internally and externally.
  • Ability to manage work in order to meet strict deadlines.
  • Ability to handle multiple tasks under pressure and changing priorities.

What you'll need:
  • High School diploma required; some college preferred.
  • One (1) or more years' mortgage servicing default experience, preferred

Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
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