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Claims Associate Jobs in Charleston, SC (NOW HIRING)

Jear Logistics

Claims Coordinator

SC · On-site

Job Type Full-time Description JEAR Logistics is searching for a Claims Coordinator to join our ... Associate degree (or education equivalent to two years of college). Experience: 1+ years of ...

IFAS

Voucher Examiner (Vendor Claims)

Charleston, SC · On-site

$56K - $61K/yr

Associate degree or 2+ years of experience in auditing, financial transactions, customer service ... claims, and other requests for payment for: * Goods and services provided to or by the Government.

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Claims Associate information

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$12

$19

$28

How much do claims associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for claims associate in Charleston, SC is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.59 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Charleston, SC?

The most popular types of Claims jobs in Charleston, SC are:

What are popular job titles related to Claims Associate jobs in Charleston, SC?

For Claims Associate jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Charleston, SC look for?

The top searched job categories for Claims Associate jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Claims Associate jobs?

Cities near Charleston, SC with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,852 per year, or $19.6 per hour.

Claims Examiner or Associate Claims Examiner- Property Claims Charleston SC

USLI

Charleston, SC • On-site

Full-time

Re-posted 2 days ago

Job description

Back to Open Opportunities
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Notice: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. However, USLI reserves its right to provide employment-based immigrant visa assistance on a discretionary basis.
Explore USLI's extensive company benefits, perks, and more below! *Not applicable to External Customer Program
U.S. Benefits
Canada Benefits
Claims Examiner or Associate Claims Examiner- Property Claims Charleston SC Location: Charleston, SC Team: Claims Job Type: Claims FT/PT Status: Full Time
Job Title: Claims Examiner or Associate Examiner- Property
Location: Charleston, SC
About Us: At USLI, we're not just about insurance - we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you'll have the opportunity to shape the future of insurance and make a meaningful impact.
Your Role: You'll play a critical role in evaluating coverage, liability and damages for each unique claim. You'll collaborate across teams and with external stakeholders to effectively investigate, negotiate and resolve claims.
Position affords five days per month to work remotely.
Key Responsibilities:
  • Coverage review: Confirm coverage by reviewing the first notice of loss and policy details; prepare disclaimers and reservation of rights letters as necessary
  • Thorough investigation: Conduct detailed investigations into claims, including liability and damages assessment, witness interviews, scene inspections and evidence collection
  • Independent adjusters: Retain and provide directions to independent adjusters while managing all aspects of the investigation process
  • Liability analysis: Apply statutory and case law to evaluate liability exposure and ensure joint tortfeasors contribute their fair share
  • Reserve maintenance: Maintain accurate reserves reflecting liability and damages as claims develop
  • File management: Proactively manage claim files, negotiate settlements directly with claimants or attorneys, oversee defense counsel and ensure effective litigation management
  • Reporting: Prepare comprehensive reserve authority requests, reinsurance reports, serious loss reports and coverage position letters
  • Cross-team collaboration: Provide updates and collaborate with underwriting, compliance and actuarial teams to maintain healthy products

What You'll Bring:
  • Problem-solving skills: Analytical and creative problem-solving capabilities with a focus on liability and damage evaluation
  • Communication: Strong oral and written communication skills to effectively interact with all stakeholders
  • Negotiation expertise: Assertive decision-making with effective negotiation and conflict management skills
  • Organization: Strong organizational and time management skills to manage multiple priorities efficiently
  • Technical knowledge: Familiarity with insurance coverage, negligence law and claim evaluation processes

Qualifications:
  • 2+ years of relevant experience for Associate Claims Examiner
  • 7+ years of relevant experience for Claims Examiner
  • Previous experience handling first party property claims as an examiner, adjuster, paralegal, attorney or in other transferable roles
  • Excess liability experience: Experience with excess liability claims is preferred
  • Jurisdiction Knowledge: Multi-jurisdictional knowledge, advanced degrees and/or JD are a plus

Passion and drive can be just as important as experience. If you're excited about this opportunity, we'd love to hear from you!
What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while onsite and more than 450 annual personal and professional development courses. Explore more company benefits .
Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion and belonging to support a workplace where every individual feels valued, respected and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.
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About USLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Wayne, PA, US

Year founded

1951

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