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Claims Adjuster Jobs in Springfield, MA (NOW HIRING)

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Claims Adjuster information

See Springfield, MA salary details

$29.7K

$62.9K

$87.6K

How much do claims adjuster jobs pay per year?

As of Aug 8, 2026, the average yearly pay for claims adjuster in Springfield, MA is $62,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by claims adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle emotionally charged situations, especially when dealing with insured parties and complex claims.

What are the key skills and qualifications needed to thrive as a claims adjuster?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

Is it worth becoming a claims adjuster?

A claims adjuster evaluates insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, with opportunities for advancement and certification, but can involve stressful situations and irregular hours. Whether it is worth pursuing depends on your interest in insurance work and willingness to handle complex claims.

What is a claims adjuster?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

More about Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Springfield, MA? The most popular types of Claims Adjuster jobs in Springfield, MA are:
What are popular job titles related to Claims Adjuster jobs in Springfield, MA? For Claims Adjuster jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Claims Adjuster jobs? Cities near Springfield, MA with the most Claims Adjuster job openings:
Claims Adjuster jobs near you
Infographic showing various Claims Adjuster job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,882 per year, or $30.2 per hour.

Multi-Line Claims Adjuster - Connecticut

Property Claim Professionals

Hartford, CT • On-site

Contractor

Re-posted 4 days ago

Job description

A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. There are many competing vendors in our marketplace, but we are not your typical "vendor". Our company was built by insurance company claims executives to support insurance companies' claim operations to help them meet their organizations goal of providing quality claims solutions at a reasonable cost.
We excel in providing professional, knowledgeable claims professionals to handle large losses, catastrophe claims, business interruption and daily property claims, as well as handle complete liability investigations, task assignments including scene investigations and property damage appraisals, construction defect claims as well as first party automobile claims for personal and commercial insurance policyholders.
Position Summary:
A national independent insurance adjusting firm has immediate openings for Multi-Line Claims adjusters that possess the ability to work remotely and have the experience to handle both property and liability claims. The candidate must possess the ability to adjust commercial and residential property losses and must also have a working knowledge of how to determine negligence and assess damages. The candidate should be able to perform all tasks with modest supervision. The candidate must possess the ability to understand coverage, how to investigate a variety of property and negligence claims, how to value and estimate property damage as well as the ability to evaluate Bodily Injury damages for settlement.
Requirements:
  • Minimum 5 years first-party commercial and/or residential property and liability adjusting experience
  • Maintain own current estimating software; Xactimate preferred
  • Working computer; internet access and Microsoft Word required
  • Must demonstrate strong time management and customer service skills
  • Ability to take recorded statements in the field or with legal representatives
  • Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
  • State adjuster's license where required
  • Must have valid driver's license

Knowledge and Skills:
  • In-depth knowledge of property and liability insurance coverage and industry standards
  • Prepare full captioned reports by collecting and summarizing information required by client
  • Strong verbal and written communications skills
  • Prompt, reliable, and friendly service
  • Must submit to background check; void in states where prohibited
  • Experience in industry specific areas a plus, but not necessary: fire departments, agricultural, lumber mills, high value or historic buildings or Construction Defects, Automobile Liability, Subrogation Recovery investigations

Responsibilities:
  • Completes residential and commercial field property inspections utilizing Xactimate software and general liability field investigations to determine negligence and damages
  • Investigate claims by obtaining recorded statements from insureds, claimants or witnesses; by interviewing fire, police or other governmental officials as well as inspecting claimed damages
  • Recommend claim reserves based on investigation, through well supported reserve report
  • Obtain and interpret official reports
  • Review applicable coverage forms and endorsement, providing thorough analysis of coverage and any coverage issues in well documented initial captioned report to client
  • Maintain acceptable product quality through compliance with established Best Practices of client

Preferred but Not Required:
  • College Degree
  • AIC, or other professional designations

All candidates must pass a full background check

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