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Claims Adjuster Jobs in Springfield, MA (NOW HIRING)

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Claims Adjuster information

See Springfield, MA salary details

$30.4K

$64.4K

$89.7K

How much do claims adjuster jobs pay per year?

As of Aug 29, 2026, the average yearly pay for claims adjuster in Springfield, MA is $64,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What is a claims adjuster?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What are the key skills and qualifications needed to thrive as a claims adjuster?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

What are some common challenges faced by claims adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle difficult situations with claimants and clients.

Is it worth becoming a claims adjuster?

Claims adjusters evaluate insurance claims by inspecting damages, reviewing policies, and determining payouts. The role often requires strong communication skills, attention to detail, and sometimes licensing or certification. It can offer stable employment and opportunities for advancement in the insurance industry.
More about Claims Adjuster jobs

What are the most commonly searched types of Claims Adjuster jobs in Springfield, MA?

The most popular types of Claims Adjuster jobs in Springfield, MA are:

What are popular job titles related to Claims Adjuster jobs in Springfield, MA?

For Claims Adjuster jobs in Springfield, MA, the most frequently searched job titles are:

What cities near Springfield, MA are hiring for Claims Adjuster jobs?

Cities near Springfield, MA with the most Claims Adjuster job openings:

Claims Adjuster jobs near you
Infographic showing various Claims Adjuster job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,379 per year, or $31 per hour.

Sr. General Liability Claims Adjuster - NY Adjuster's License Needed

Hartford, CT • Remote

North American Risk Services, Inc. (NARS)
Insurance Services • 501 - 1,000 employees
Learn more about North American Risk Services, Inc. (NARS)external

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Sr. General Liability Claims Adjuster – NY Adjuster’s License Needed

What You’ll Do:

· Maintain claim metrics; must be kept current.

· Handle a case load commensurate with the complexity level of claims assigned.

· Responsible for establishing facts of loss, coverage analysis, investigation, compensability/liability/negligence determination.

· Coordinate medical care (as appropriate), litigation management, damage assessment, settlement negotiations.

· Identify potential fraud.

· Mange the appropriate use of authorized vendors.

· Ensure the timely and appropriate reserve analysis and report completion.

· Attend conferences, client meetings, and other meetings/events which may include travel.

· Mentor other adjusters as requested.

· Ensure all file handling is within state statutes, clients’ guidelines, and company’s best practices.

· Assist management with other miscellaneous duties as requested.

What You Bring:

· High School Diploma or equivalent required.

· 2-year degree or higher preferred.

· 5+ years of prior claim adjusting experience, preferably in general liability.

· 5+ years of heavy litigation experience.

· The eligibility for reserve/payment authority level of $50,000+ when appropriate.

· An active New York Adjuster’s License.

· The willingness and ability to obtain a Florida Adjuster’s License or other required jurisdictional licensing.

What We Offer:

Professional Growth Opportunities

Comprehensive Benefits

· Medical, Dental & Vision Insurance – effective on start date

· 401k

· Paid Time Off Program

· Company Paid Holidays

· And So Much More!

In the spirit of pay transparency we are excited to share the base salary for the position of Senior Claims Adjuster is $85,000 -$95,000 exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual performance raise if all guidelines are met. Your salary compensation will be determined based on factors such as geographic location, skills, education and or experience. In addition to those factors, we believe in the importance of pay equality and consider internal equality of our current team members as a final part of any offer. Please keep in mind that range mentioned above is full base salary range for the role. Hiring at maximum of the range would not be typical in order to allow future and continued salary growth. We also offer a generous compensation and benefits package.

Company Description

North American Risk Services (NARS) is a premier third-party claims administrator that is dedicated to producing the best possible results for our clients. "Founded in 1996, NARS handles claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds and entities."

For more career opportunities and to learn more about NARS, please visit www.narisk.com.