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Claims Adjuster Trainee Jobs in Rochester, MI (NOW HIRING)

Property Claims Adjuster Location: Remote / Hybrid (dependent upon on proximity of office location) Reports To: Katie Toman Employment Type: Full-Time Requisition Begin Date: 08/10/2026 Requisition ...

Property Claims Adjuster Location: Remote / Hybrid (dependent upon on proximity of office location) Reports To: Katie Toman Employment Type: Full-Time Requisition Begin Date: 08/10/2026 Requisition ...

Summary As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background ...

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Claims Adjuster Trainee information

See Rochester, MI salary details

$28.1K

$59.5K

$82.8K

How much do claims adjuster trainee jobs pay per year?

As of Aug 24, 2026, the average yearly pay for claims adjuster trainee in Rochester, MI is $59,469.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a claims adjuster trainee do?

As a claims adjuster trainee, your responsibilities are to help a claims adjuster evaluate insurance claims for home, auto, personal injury, commercial, or other forms of insurance. In this position, you work under the supervision of an experienced, licensed claims investigator. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers.

What are the key skills and qualifications needed to thrive as a claims adjuster trainee, and why are they important?

To thrive as a Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor’s degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster’s license are typically required. Excellent communication, negotiation, and customer service skills are crucial for interacting with policyholders and resolving claims effectively. These abilities ensure accurate claim evaluations, efficient settlements, and high customer satisfaction in a competitive insurance environment.

What are some common challenges faced by claims adjuster trainees, and how can they be managed effectively?

Claims Adjuster Trainees often encounter challenges such as managing a large caseload, learning complex insurance policies, and handling difficult conversations with claimants. To manage these effectively, it's important to stay organized, actively seek guidance from experienced team members, and continuously build communication skills. Most companies offer mentorship programs and training resources to support trainees as they develop confidence in evaluating claims and making sound decisions. Building strong relationships with colleagues and leveraging available tools can make the learning curve more manageable.

What is the difference between Claims Adjuster Trainee vs Claims Adjuster?

AspectClaims Adjuster TraineeClaims Adjuster
CertificationsOften requires a license or certification, such as state-specific adjuster licensesRequires a license; experience may be preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibility, independent decision-making
Job ResponsibilitiesAssisting with claims, learning procedures, shadowing senior adjustersEvaluating claims, negotiating settlements, making coverage decisions
Industry UsageCommon starting role in insurance companiesFull-fledged role with more autonomy

The main difference between a Claims Adjuster Trainee and a Claims Adjuster is the experience level and responsibilities. Trainees are in training, often supervised, and focus on learning the job, while Claims Adjusters handle claims independently, making decisions and settlements. Both roles typically require licensing, but the Trainee position is an entry point into the industry.

Is it worth becoming a claims adjuster trainee?

Becoming a claims adjuster trainee can be a valuable entry point into the insurance industry, offering on-the-job training and the opportunity to develop skills in claims evaluation and customer service. The role often leads to full adjuster positions with increased responsibilities and salary potential, especially if combined with relevant certifications like the State Adjuster License. However, it typically involves a learning curve and requires strong attention to detail and communication skills.

What are the most commonly searched types of Claims Adjuster jobs in Rochester, MI?

The most popular types of Claims Adjuster jobs in Rochester, MI are:

What are popular job titles related to Claims Adjuster Trainee jobs in Rochester, MI?

For Claims Adjuster Trainee jobs in Rochester, MI, the most frequently searched job titles are:

What cities near Rochester, MI are hiring for Claims Adjuster Trainee jobs?

Cities near Rochester, MI with the most Claims Adjuster Trainee job openings:

Infographic showing various Claims Adjuster Trainee job openings in Rochester, MI as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $59,469 per year, or $28.6 per hour.

Property Claims Adjuster

Tokio Marine HCC

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Tokio Marine HCC rating

9.5

Company rating: 9.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 311 rated insurance


Job description

Role Details
Job Title: Property Claims Adjuster
Location: Remote / Hybrid (dependent upon on proximity of office location)
Reports To: Katie Toman
Employment Type: Full-Time
Requisition Begin Date: 08/10/2026
Requisition End Date 10/10/2026 (Posting may close earlier if filled or business needs change.)
Help us insure it
Tokio Marine HCC - Public Risk Group, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states.
Role Overview
We are seeking a Property Claims Adjuster to handle low-to mid-level commercial first-party property claims from assignment through resolution. Working under the supervision of the Claims Manager, this role will investigate claims, evaluate coverage and damages, establish appropriate reserves, and negotiate settlements within approved authority. The Property Claims Adjuster will also support the subrogation process for claims identified as having subrogation potential.
Key Responsibilities
  • Adjust assigned claims to completion within approved authority.
  • Review, analyze, and interpret commercial package insurance policies to determine coverage applicable to each claim.
  • Investigate and evaluate claims using available evidence to determine coverage, damages, responsible parties, subrogation potential, and other relevant issues.
  • Assign and oversee independent adjusters, appraisers, vendors, and technical experts for on-site investigations and damage assessments as needed.
  • Obtain, review, and evaluate repair estimates and other documentation related to the claim.
  • Establish and maintain appropriate loss reserves based on the probable financial impact of each claim.
  • Identify claims with subrogation potential and support the applicable subrogation process.
  • Determine when expert assistance is appropriate and obtain approval before engaging experts.
  • Attend mediations for appropriate claim files.
  • Maintain accurate claim files, documentation, activity notes, and diaries in accordance with company policies and procedures.
  • Prepare clear and timely correspondence for insureds, claimants, witnesses, and other stakeholders.
  • Obtain approval before issuing coverage denials.
  • Prepare loss reports for reinsurers and insurers in accordance with contractual requirements.
  • Remain current on insurance industry developments, claims practices, and relevant trends.
  • Provide guidance and support to less experienced adjusters.
  • Identify opportunities to improve business practices and perform work in a thorough, cost-effective, and timely manner.
  • Comply with all corporate policies, procedures, business controls, and safety requirements.
  • Promptly report any breakdowns in business controls to management.

What You Bring
  • Bachelor's degree from an accredited four-year college or university.
  • 3 - 5 years of relevant and progressively responsible experience in insurance claims.
  • Current state adjuster's license.
  • Experience in handling commercial property or first-party claims preferred.
  • Experience interpreting commercial package policies preferred.
  • Excellent written and verbal communication skills.
  • Strong analytical, organizational, and investigative abilities.
  • High attention to detail and accuracy.
  • Strong interpersonal, negotiation, and problem-solving skills.
  • Ability to manage multiple assignments, deadlines, and competing priorities in a fast-paced environment.
  • Ability to work independently while exercising sound judgment and escalating issues appropriately.
  • Professional presence when interacting with insureds, claimants, vendors, experts, attorneys, and business partners.
  • Ability to follow established work plans, timelines, procedures, and performance expectations.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Commitment to cost-effective claims handling and compliance with company policies and procedures.

What We Offer
  • Competitive salary and comprehensive benefit package
  • Strong learning culture with ongoing development opportunities
  • Opportunities for growth and career advancement
  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment
  • Basic life and disability insurance
  • 401(k) plan with 6% company match
  • 20 days of PTO and two floating holidays (prorated)
  • Approximately 11 paid holidays and volunteer time off
  • Paid parental leave
  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription
  • Student loan matching program
  • Employee discount program
  • An opportunity to do meaningful work and love what you do

Disclaimer
You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC § 1033(e))(the "VCCLEA"), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.
About Us
Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our "Mind Over Risk" philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.
At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what's next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.
Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.
Equal Opportunity Employer
TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
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