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Claims Adjuster Trainee Jobs in Ridgeland, MS (NOW HIRING)

FCCI Insurance Group

Claim Assistant

Ridgeland, MS · Hybrid

$18.58 - $28.62/hr

At FCCI, it is the personal touch of our local presence and expertise, combined with the knowledge and relationships of our agency partners, that creates a winning combination which sets us apart. We ...

FCCI Insurance Group

Claim Assistant

Ridgeland, MS · Hybrid

$18.58 - $28.62/hr

At FCCI, it is the personal touch of our local presence and expertise, combined with the knowledge and relationships of our agency partners, that creates a winning combination which sets us apart. We ...

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All JobsClaims Adjuster JobsClaims Adjuster Trainee JobsClaims Adjuster Trainee Jobs in Ridgeland, MS

Claims Adjuster Trainee information

See Ridgeland, MS salary details

$25.4K

$53.8K

$75K

How much do claims adjuster trainee jobs pay per year?

As of Aug 18, 2026, the average yearly pay for claims adjuster trainee in Ridgeland, MS is $53,831.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $62,900.00 per year, depending on experience, location, and employer.

What does a claims adjuster trainee do?

As a claims adjuster trainee, your responsibilities are to help a claims adjuster evaluate insurance claims for home, auto, personal injury, commercial, or other forms of insurance. In this position, you work under the supervision of an experienced, licensed claims investigator. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers.

What are the key skills and qualifications needed to thrive as a claims adjuster trainee, and why are they important?

To thrive as a Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor’s degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster’s license are typically required. Excellent communication, negotiation, and customer service skills are crucial for interacting with policyholders and resolving claims effectively. These abilities ensure accurate claim evaluations, efficient settlements, and high customer satisfaction in a competitive insurance environment.

What are some common challenges faced by claims adjuster trainees, and how can they be managed effectively?

Claims Adjuster Trainees often encounter challenges such as managing a large caseload, learning complex insurance policies, and handling difficult conversations with claimants. To manage these effectively, it's important to stay organized, actively seek guidance from experienced team members, and continuously build communication skills. Most companies offer mentorship programs and training resources to support trainees as they develop confidence in evaluating claims and making sound decisions. Building strong relationships with colleagues and leveraging available tools can make the learning curve more manageable.

What is the difference between Claims Adjuster Trainee vs Claims Adjuster?

AspectClaims Adjuster TraineeClaims Adjuster
CertificationsOften requires a license or certification, such as state-specific adjuster licensesRequires a license; experience may be preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibility, independent decision-making
Job ResponsibilitiesAssisting with claims, learning procedures, shadowing senior adjustersEvaluating claims, negotiating settlements, making coverage decisions
Industry UsageCommon starting role in insurance companiesFull-fledged role with more autonomy

The main difference between a Claims Adjuster Trainee and a Claims Adjuster is the experience level and responsibilities. Trainees are in training, often supervised, and focus on learning the job, while Claims Adjusters handle claims independently, making decisions and settlements. Both roles typically require licensing, but the Trainee position is an entry point into the industry.

Is it worth becoming a claims adjuster trainee?

Becoming a claims adjuster trainee can be a valuable entry point into the insurance industry, offering on-the-job training and the opportunity to develop skills in claims evaluation and customer service. The role often leads to full adjuster positions with increased responsibilities and salary potential, especially if combined with relevant certifications like the State Adjuster License. However, it typically involves a learning curve and requires strong attention to detail and communication skills.
More about Claims Adjuster Trainee jobs

What are the most commonly searched types of Claims Adjuster jobs in Ridgeland, MS?

The most popular types of Claims Adjuster jobs in Ridgeland, MS are:

What are popular job titles related to Claims Adjuster Trainee jobs in Ridgeland, MS?

For Claims Adjuster Trainee jobs in Ridgeland, MS, the most frequently searched job titles are:

What cities near Ridgeland, MS are hiring for Claims Adjuster Trainee jobs?

Cities near Ridgeland, MS with the most Claims Adjuster Trainee job openings:

Claims Adjuster Trainee jobs near you
Infographic showing various Claims Adjuster Trainee job openings in Ridgeland, MS as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $53,831 per year, or $25.9 per hour.

Claims Call Centre Representative

Zurich NA

Jackson, MS • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Zurich North America rating

8.3

Company rating: 8.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

128th of 309 rated insurance

Job description

Claims Call Centre Representative

135927

Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

We are seeking confident, outgoing, and self-motivated Customer Care Professionals to join our dedicated contact center team. If you are passionate about customer service and want to help people, we want to talk to you. You will work 100% remotely from your home office. This role offers in-depth training that covers everything you’ll need to get started.

Responsibilities include:

  • Manage incoming inquiry calls of different levels of complexity, ensuring a positive customer experience.

  • Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers.

  • Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently.

  • Provide feedback and recommendations to the team to improve the quality of customer care.

  • Follow procedures to ensure adherence to the company’s risk and compliance policies.

Highlights:

  • Available shifts start between 8:30 am to 10:00 am (Central Standard Time)

  • Work remotely (100%)

  • Annual Merit Increase & Bonus Opportunity

  • Amazing PTO

  • 401K Match

  • Career mobility

  • Medical, Vision & Dental

Basic Qualifications:

  • High School Diploma or Equivalent and No prior experience required in the Clerical Support area

  • OR

  • Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Clerical Support area

  • AND

  • 6 months or more of customer service experience

  • Data entry experience

Work from home office requirements:

  • Designated workspace free from noise and other distractions

  • Minimum internet connection via stable, high-speed internet connection of at least 5 Mbps up and 10 Mbps down

Preferred Qualifications:

  • 6 months or more of call center experience

  • Strong data entry skills and the ability to type 32 WPM or more

  • Demonstrated proficiency in Windows based operating systems and Microsoft office

  • Ability to navigate multiple computer screens and browsers quickly and accurately

  • Strong comprehension skills, professional demeanor

  • Solid oral & written communication skills

  • Demonstrated strong attention to detail and solid problem-solving skills

  • Insurance knowledge preferred

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $17.79 - $21.64, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here (https://www.zurichna.com/careers/benefits) .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Remote Work (US)

Remote Working: Yes

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-MM1 #LI-REMOTE

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