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Claim Rep Jobs in Wisconsin (NOW HIRING)

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$12

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How much do claim rep jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for claim rep in Wisconsin is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Claim Rep vs Claims Adjuster?

AspectClaim RepClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingField work and office work, investigating claims on-site or remotely
Employer & IndustryInsurance companies, customer service centersInsurance companies, adjusting firms, independent agencies
Search & Comparison IntentUnderstanding roles in insurance claims processingInvestigating claims, assessing damages, determining payouts

Claim Reps primarily handle customer interactions and initial claims processing, often working in office settings. Claims Adjusters investigate and evaluate claims, sometimes in the field, to determine damages and appropriate payouts. Both roles require insurance knowledge, but Adjusters typically need more specialized certifications and field experience.

Claim Rep jobs near you
Infographic showing various Claim Rep job openings in Wisconsin as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,673 per year, or $20 per hour.

Claims Representative II (Bodily Injury)

Fond Du Lac, WI • On-site

Society Insurance Company
Insurance Services • 201 - 500 employees
Learn more about Society Insurance Companyexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Job Information Job TitleClaims Representative II- General Liability (Bodily Injury focused)Home Department:ClaimsEmployment Status:Exempt; Full-time Schedule:40 hours/week with Flexible Scheduling Opportunities Position Location: Home Office, Telecommuting, and Remote Opportunities in:
CO, GA, IL, IN, IA, MN, TN, TX, & WI

This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located within the 9 states which Society conducts business in. Visit us at to learn more.

Overview

Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking a Claims Representative II who excels at managing moderate to complex bodily injury and general liability claims. This role focuses on investigating losses, determining liability, and negotiating out of court settlements for mildly complex general liability claims. Successful candidates will have experience handling represented bodily injury claims, with a strong emphasis on Commercial General Liability (CGL) and premises liability exposures, along with the judgment and negotiation skills needed to navigate matters that advance into litigation.

About the Role

    Settles mildly complex claims by determining insurance carrier's liability and reaches agreement with claimant according to policy provisions and authority level.May be involved with litigation by analyzing negotiated settlement options; evaluating evidence, and overseeing attorney in the handling of discovery and settlement.Handles mediations, arbitrations, subrogation, and recorded settlement agreements.Determines coverage through investigations by examining claim forms, policies, and other records; interviewing claimants, insureds, and witnesses; consulting police and hospital records; inspecting damages; and consulting with experts when appropriate.Mentors and trains claims representatives in claims expertise by assisting in identifying training needs and opportunities.Resolves questionable claims by investigating the claim and comparing claims information with evidence.Ensures proper file documentation of assigned files by complying with company and state requirements.Prepares reports by collecting, analyzing, and summarizing claim information.Contributes to team effort (as needed) by participating on catastrophe teams; participating in determining department investigation guidelines; providing feedback to underwriting as needed.

About You

    You enjoy communicating and building relationships with others.You are composed, cool under pressure, and can negotiate without damaging relationships. You hold yourself accountable and act in accordance with rules and regulations. You enjoy analyzing, investigating, and using the facts to make decisions. You are naturally curious and have a desire to know more.

What it Will Take

    Bachelor's Degree and 3+ years of claims handling experience OR 5+ years of claims handling experience.Proficiency in general liability claims demonstrated through knowledge and experience in insurance policies and coverage, claim payment procedures, insurance regulations, and legal terminology. Ability to obtain and maintain proper licensing prior to handling a state that requires it. Professional insurance designations highly desirable.Litigation experience highly desirable.Experience using Guidewire Claims System highly desirable.

What Society Can Offer

    Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insuranceRetirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing PlanWork-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting optionsEducation: Career Coaching; company-paid courses; student loan and tuition reimbursementCommunity: Charitable Match; paid volunteer time; team sponsorshipsWellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more

Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace.


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