ZipRecruiter

Log In

1

Claim Rep Jobs in Wisconsin (NOW HIRING)

8AK American Hallmark General Agency

WI · On-site

Receives assignment from Claim Representatives electronically on all types of vehicles. * Determines best course of action with regards to vehicle damage evaluation (i.e. Desk review, shop estimate ...

next page

Showing results 1-20

All JobsClaim Rep JobsClaim Rep Jobs in Wisconsin

Claim Rep information

See Wisconsin salary details

$12

$20

$29

How much do claim rep jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for claim rep in Wisconsin is $20.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Claim Rep vs Claims Adjuster?

AspectClaim RepClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingField work and office work, investigating claims on-site or remotely
Employer & IndustryInsurance companies, customer service centersInsurance companies, adjusting firms, independent agencies
Search & Comparison IntentUnderstanding roles in insurance claims processingInvestigating claims, assessing damages, determining payouts

Claim Reps primarily handle customer interactions and initial claims processing, often working in office settings. Claims Adjusters investigate and evaluate claims, sometimes in the field, to determine damages and appropriate payouts. Both roles require insurance knowledge, but Adjusters typically need more specialized certifications and field experience.

Claim Rep jobs near you
Infographic showing various Claim Rep job openings in Wisconsin as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $41,673 per year, or $20 per hour.

Claim Representative I

Madison, WI • On-site

Church Mutual Insurance
Insurance Services • 1 - 5K employees
Learn more about Church Mutual Insuranceexternal

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Church Mutual Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

50th of 315 rated insurance

Job description

Claims Adjuster

***This role can be FULLY REMOTE or HYBRID (in office days Tuesday-Thursday) if in close proximity to one of our office locations below***

Merrill, WI

Milwaukee, WI

Madison, WI

What you'll be doing:

In accordance with application of state and federal laws and company best practices, handle low to moderate value claims within an assigned line of coverage, such as auto physical damage and property damage. Gather and review claim information, determine coverage, and conduct investigation. Initiate and maintain customer contact to provide updates and resolve any issues with the claim. Update information in the claim system to document claim handling activities. Determine/set reserves and make payments within level of authority. Investigate and refer identified claims to Loss Recovery Services, as applicable. On any given day, you'll:

  • Perform claim tasks timely and document claim files appropriately. Proactively manage claim activities to ensure fair claim resolution. Handle all claims in accordance with state and federal laws.
  • Verify coverage at a foundational level by gathering adequate information necessary to make an informed decision in a fair, equitable, and ethical manner. Evaluate subrogation potential based on the applicability of policy language and/or governing state laws and statutes as appropriate.
  • With supervision, perform a thorough investigation and obtain pertinent file documentation (i.e., police report, medical records, estimates, photos, etc.). Upon completion of the investigation, analyze and evaluate the potential exposure and damages, including potential full or partial liability, compensability denials and subrogation potential as applicable. Formulate and document an action plan based on the covered damages and injuries.
  • Determine and set reserves based on the most probable outcome of the claim, within authority level. When applicable, evaluate and negotiate directly with insured, claimant or claimant's attorney on all cases within authority level. Make complete, accurate, and timely payments within authority for covered losses. Refer claims above authority to appropriate team member for review and potential reassignment.
  • Maintain a professional, courteous, and helpful approach when communicating in-person, on the phone, or through email and other correspondence with internal and external customers and business partners.
  • Recognize when vendor partners are required on a claim. Assign and direct vendors, as needed, to aid in the investigation and evaluation of the claim. Manage claim expense by concluding vendor assignment when vendor is no longer adding value to the claim.
  • Investigate and refer identified claims to Loss Recovery Services, as applicable.
  • Completes all other assigned duties, as requested.

Qualifications:

  • Bachelor's degree preferred. A combination of equivalent education and/or commercial insurance experience may be considered in lieu of a degree.
  • Additional training in commercial insurance, medical, and/or building terminology knowledge is desirable.
  • Prior insurance experience is beneficial.
  • Ability to obtain and maintain state adjusting license requirements and complete continuing education requirements.
  • Evidence of organizational skills, ability to prioritize and to think independently.
  • Strong listening, verbal and written communication skills.
  • Basic knowledge of policy terminology and legal principles involving at least one or more of the following: commercial insurance, automobile, medical and property claims.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

What Church Mutual Insurance employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply