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Claim Operator Jobs in Washington, DC (NOW HIRING)

MedVanta Interco, LLC.

CBO EDI Associate

Bethesda, MD · On-site

$18/hr

This role works closely with the billing, and payer teams to facilitate accurate and timely claim ... Values and Operating Principles of MedVanta. * Process and submit electronic healthcare claims ...

MedVanta

CBO EDI Associate

Bethesda, MD · On-site

This role works closely with the billing, and payer teams to facilitate accurate and timely claim ... Values and Operating Principles of MedVanta. * Process and submit electronic healthcare claims ...

Pae

Accounting Technician

Washington, DC

$47K - $62K/yr

... Operating Procedures: Duties and Responsibilities * Review and analyze financial data, documents and manual or automated payment systems. * Create, file, retrieve and copy claim and payment documents.

Amentum

Accounting Technician

Washington, DC · On-site

$47K - $62K/yr

... Operating Procedures: Duties and Responsibilities * Review and analyze financial data, documents and manual or automated payment systems. * Create, file, retrieve and copy claim and payment documents.

HITT Contracting

Head of Claims

Falls Church, VA · On-site

$115 - $165/hr

... and claim closure discipline.Provide quarterly forecasts on claims expenditures and recoveriesDrive improvements in experience modification outcomes across operating entities.Analytics, Reporting ...

HITT Contracting, Inc.

Head of Claims

Falls Church, VA · On-site

... and claim closure discipline. * Provide quarterly forecasts on claims expenditures and recoveries * Drive improvements in experience modification outcomes across operating entities. Analytics ...

GI Alliance

Pharmacy Medical Secretary (31765)

Woodbridge, VA · On-site

$18.75 - $22.75/hr

Compounds: payment collection, claim creation, ecw documentation, and order placement through ... Skill in operating office equipment. * Skill in organizational matters, including time management ...

HMSHost

Director Risk Management

Bethesda, MD · On-site

$124K - $155K/yr

... operating practices; collaborates with internal and external resources to develop and implement new safety programs and initiatives company-wide * Facilitates regular claim reviews * Provides ...

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Showing results 21-40

All JobsClaim Operator JobsClaim Operator Jobs in Washington, DC

Claim Operator information

See Washington, DC salary details

$46.4K

$86.1K

$112.1K

How much do claim operator jobs pay per year?

As of Sep 5, 2026, the average yearly pay for claim operator in Washington, DC is $86,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $96,800.00 per year, depending on experience, location, and employer.

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are popular job titles related to Claim Operator jobs in Washington, DC?

For Claim Operator jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Claim Operator jobs in Washington, DC look for?

The top searched job categories for Claim Operator jobs in Washington, DC are:

Claim Operator jobs near you
Infographic showing various Claim Operator job openings in Washington, DC as of June 2026, with employment types broken down into 68% Full Time, 24% Part Time, and 8% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $86,122 per year, or $41.4 per hour.

Sr. Examiner, Homeowner Claims Multi-State - Remote

CSAA

Washington, DC • Remote

Full-time

Retirement

Re-posted yesterday

Job description

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Sr. Examiner, Homeowner Claims Multi-State - Remote

Requisition Number

R7899 Sr. Examiner, Homeowner Claims Multi-State - Remote (Open)

Location

Colorado - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Sr. Examiner, Homeowner Claims Multi-State - Remote

Your Role: Under close supervision, investigates, evaluates, negotiates, and settles homeowners property and personal property claims from first notice of loss through resolution. Serves as the owning adjuster for all assigned claims, including low- to higher-complexity losses that may require oversight of service providers conducting physical or virtual inspections. May assign, coordinate, and oversee independent adjuster assignments. This developmental role is designed to build the knowledge and skills necessary to progress to the competency level of a Level 5 Homeowner Adjuster.

Your Work:

  • Manage homeowners property claims from first notice of loss through resolution, handling low- to high-complexity losses.
  • Investigate coverage by analyzing policy language, endorsements, and applicable state regulations; communicate coverage decisions and resolve coverage-related questions.
  • Coordinate emergency mitigation services to protect property from further damage while delivering a positive customer experience.
  • Write and review repair estimates, evaluate contractor estimates, and determine appropriate claim payments and reserves.
  • Handle all applicable first-party coverages and Key Operating Losses (KOLs), escalating more complex claims when appropriate.
  • Identify subrogation and Special Investigation Unit (SIU) opportunities and prepare referrals as needed.
  • Manage relationships with independent adjusters (IAs), public adjusters (PAs), attorneys, contractors, and other external partners throughout the claim lifecycle.
  • Conduct virtual claim inspections and collaborate remotely with customers, vendors, and independent adjusters to evaluate damages.
  • Prepare clear, timely claim correspondence, including settlement letters, partial denials, and denials.
  • Maintain accurate claim documentation and ensure timely, compliant claim handling in accordance with company policies and regulatory requirements.

Required Experience, Education and Skills:

  • High school diploma or equivalent required.
  • Six years of related professional experience with transferable skills or four years of claims experience, preferably in homeowners claims.
  • A related bachelor's degree or higher may substitute for up to two years of required experience.
  • Ability to obtain and maintain Department of Insurance (DOI) adjuster licenses in applicable states.
  • Knowledge of homeowners insurance policies, coverage, and claims handling procedures.
  • Knowledge of the Xactimate estimating platform.
  • Excellent verbal and written communication skills, including the ability to explain complex coverage decisions and prepare customer correspondence.

What would make us excited about you:

  • Bachelor's degree.
  • Two years of experience handling complex property claims.
  • Knowledge of residential home construction and repair practices.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

#LI-CH1

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The national average hourly rate for this position is $37.26-$41.40. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $37.26-$49.72. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.This job posting will be unposted on Wed, 2 Sep 2026.

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