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Claim Operator Jobs in Ohio (NOW HIRING)

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

... glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation. * Back up operator calls. * Obtains all required information from caller and ...

TEST JOB - DO NOT APPLY

Columbus, OH

$17.75 - $21.75/hr

... claim substantiation status, compliance risks, and safety trends. • Integrate regulatory requirements into sustainable packaging design strategies and guidelines, partnering with Product ...

Medical Review Nurse (RN)

Columbus, OH · On-site

$29.05 - $56.64/hr

... and claim submitted support correct coding to ensure appropriate reimbursement to providers. Job ... or pediatrics. • Billing and coding experience. To all current Molina employees: If you are ...

TEST JOB - DO NOT APPLY

Columbus, OH

$17.75 - $21.75/hr

... claim substantiation status, compliance risks, and safety trends. • Integrate regulatory requirements into sustainable packaging design strategies and guidelines, partnering with Product ...

Medical Review Nurse (RN)

Columbus, OH · Remote

$29.05 - $56.64/hr

... and claim submitted support correct coding to ensure appropriate reimbursement to providers. Job ... or pediatrics. • Billing and coding experience. To all current Molina employees: If you are ...

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste ... Offer expert advice to team members on complex claim file management and extend settlement ...

Showing results 41-60

Claim Operator information

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.
What are popular job titles related to Claim Operator jobs in Ohio? For Claim Operator jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Claim Operator jobs? Cities in Ohio with the most Claim Operator job openings:
Infographic showing various Claim Operator job openings in Ohio as of August 2026, with employment types broken down into 51% Full Time, 44% Part Time, 4% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Inpatient Coding Quality Analyst (Auditor)

The Ohio State University

Columbus, OH • On-site, Remote

Full-time

Re-posted 3 days ago


Job description

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Job Title:
Inpatient Coding Quality Analyst (Auditor)
Department:
Health System Shared Services | MIM CDI and Coding
Remote Position
Scope of Position
After inpatient medical records are coded within Medical Information Management (MIM), the Inpatient Coding Quality Analyst serves as a subject matter expert responsible for validating the accuracy, completeness, and compliance of ICD-10-CM/PCS coding and MS-DRG/APR-DRG assignment through both random and targeted audits of inpatient medical records.
This position plays a critical role in supporting organizational goals related to regulatory compliance, reimbursement integrity, data quality, audit readiness, and institutional quality performance. The analyst independently evaluates complex clinical documentation and coding scenarios, resolves inpatient claim and coding edits, supports denial prevention and appeal activities, and collaborates with Revenue Cycle, Central Business Office (CBO), CDI, Compliance, Internal Audit, and clinical stakeholders.
This role supports proactive identification and mitigation of DRG downgrade risk through targeted pre-bill review, trend analysis, and feedback to coding leadership and CDI partners. The analyst provides actionable recommendations to improve coding accuracy, compliance, education strategy, and operational workflows.
Position Summary
The Inpatient Coding Quality Analyst is responsible for driving inpatient coding quality improvement, compliance assurance, and claim integrity within a complex academic medical center environment. This role requires advanced knowledge of ICD-10-CM/PCS coding guidelines, Medicare Severity Diagnosis Related Groups (MS-DRGs), APR-DRGs, and payer-specific inpatient billing and audit requirements.
The analyst conducts pre-bill and post-bill audits of high-risk, high-dollar, and regulatory-sensitive inpatient cases to ensure accurate code assignment and DRG/APR-DRG outcomes that reflect the patient's clinical severity, resource utilization, and services provided. Using IHIS and other abstracting, encoding, and reporting systems, the analyst documents audit results, trends, and recommendations to support continuous quality improvement and audit transparency.
In addition to audit responsibilities, the analyst resolves complex inpatient claim and coding edits, including medical necessity, DRG validation, and National Correct Coding Initiative (NCCI) and other payer-driven edit frameworks. The analyst supports denial mitigation and appeal efforts, validates failed or rejected inpatient claims, and collaborates with Revenue Cycle teams to ensure accurate and compliant billing.
The analyst serves as a coding quality resource and educator, providing expert guidance to inpatient coding staff, participating in formal education sessions, and contributing to the development of coding guidelines, reference materials, and standard operating procedures.
This role performs 100% pre-bill review of inpatient mortality cases and targeted audits for stroke, cardiac device cases, and selected core measures. Audit activities support accurate mortality reporting, institutional quality metrics, and national benchmarking outcomes, including Vizient and U.S. News & World Report (USNWR) rankings.
Minimum Qualifications - For Hire
Required
  • Associate degree in Health Information Management, Health Information Technology, or a related field.
  • Minimum of 3-5 years of recent inpatient hospital coding experience in an academic medical center or complex acute-care hospital setting.
  • Demonstrated proficiency in ICD-10-CM and ICD-10-PCS coding, including validation of principal diagnosis, CCs/MCCs, procedures, POA indicators, and MS-DRG/APR-DRG assignment.
  • Experience reviewing complex inpatient medical records for coding accuracy, compliance, and DRG integrity, including high-severity and high-risk cases.
  • Working knowledge of CMS IPPS regulations, OIG compliance expectations, payer audits, DRG validation, and advanced inpatient claim edit frameworks.
  • Experience using electronic health records (EHRs) and health information management systems, including encoder, abstracting, and audit/reporting applications.
  • Ability to apply independent judgment in evaluating coding, documentation, compliance risk, and audit findings.
  • Strong written and verbal communication skills, including the ability to provide clear, educational feedback to coding staff and collaborate with CDI, Revenue Cycle, Quality, and Compliance partners.

Preferred
  • Bachelor's degree in Health Information Administration, Health Information Management, or a related healthcare discipline.
  • Prior experience in inpatient coding quality review, auditing, denial management, or compliance-focused roles.
  • Experience supporting mortality case review, risk-adjusted outcomes, and quality reporting (e.g., SOI/ROM, Vizient, USNWR, PSI/HAC).
  • Experience in an academic medical center or multi-hospital health system environment.

Certification Requirements
  • One of the following credentials required:
    • Registered Health Information Administrator (RHIA)
    • Registered Health Information Technician (RHIT)
    • Certified Coding Specialist (CCS) - AHIMA
  • Certification must be maintained in good standing.

Ongoing Requirements
  • Maintain required continuing education credits (CEUs) in accordance with AHIMA credential standards.
  • Participate in required coding, quality, audit, and departmental meetings.
  • Complete all mandatory health system training and hospital-based learning modules (CBLs) in a timely manner.
  • Maintain current knowledge of inpatient coding guidelines, regulatory updates, and compliance initiatives.

Additional Information:
Location:
Remote Location
Position Type:
Regular
Scheduled Hours:
40
Shift:
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.