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Claim Manager Jobs in Chicago, IL (NOW HIRING)

The Whiteside Agency

Cyber Claim Counsel

Naperville, IL · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

The Whiteside Agency

Cyber Claim Counsel

Chicago, IL · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

The Whiteside Agency

Cyber Claim Counsel

Downers Grove, IL · On-site

$111K - $184K/yr

Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime insurance, and surety bonds to or on behalf of businesses of all sizes. The BSI Claim Counsel team ...

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All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Chicago, IL

Claim Manager information

See Chicago, IL salary details

$36.1K

$90.5K

$143.2K

How much do claim manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for claim manager in Chicago, IL is $90,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $108,200.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Chicago, IL?

The most popular types of Claim jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Claim Manager jobs?

Cities near Chicago, IL with the most Claim Manager job openings:

Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $90,510 per year, or $43.5 per hour.

Claims Manager, Construction Defect

Chicago, IL

Starr Insurance Companies
See more jobs at Starr Insurance Companiesexternal

Full-time

Re-posted 11 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for an experienced construction defect claim manager to join our team.

Preferred Location: Atlanta or Alpharetta

Alternate Locations: Houston, Chicago, Scottsdale, or Philadelphia

Responsibilities:

The Construction Defect Claims Manager will be responsible for handling construction defect claims throughout the United States involving Starr insureds. The claims require prompt coverage analysis, determination of liability and defenses, investigation of alleged damages, and timely reserve evaluation.

The claim manager will be required to attend virtual and in person mediations and settlement conferences to negotiate cost-effective settlements, and potentially attend trials.

The claim manager will interact with respective profit center leaders, underwriters, actuaries, and reinsurers on trends, developments, and individual claims.

Requirements:

  • Bachelor's degree
  • At least 7 years of experience handing Construction Defect claims
  • Superior negotiation and litigation management skills
  • Strong communication (verbal and written) and interpersonal skills
  • Proficient in Microsoft Office suite
  • Must have a pro-active approach
  • Travel may be required and will vary depending on business needs and caseload
  • Insurance adjuster licenses must be obtained where needed. Candidates who are already broadly licensed are preferred.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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