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Claim Intake Representative Jobs in Florida (NOW HIRING)

LOYALTY MGA LLC

Metal Adjuster - Orlando, FL

Casselberry, FL · On-site

$41K - $54K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

Foley & Lardner LLP

Litigation Paralegal

Orlando, FL · Hybrid

$63K - $89K/yr

Handle case intake, including researching property records, providing pertinent details to ... The figures below represent the full compensation range for this position. The actual offered ...

Foley & Lardner LLP

Litigation Paralegal

Tampa, FL · Hybrid

$63K - $89K/yr

Handle case intake, including researching property records, providing pertinent details to ... The figures below represent the full compensation range for this position. The actual offered ...

Foley & Lardner LLP

Litigation Paralegal

Tampa, FL · Hybrid

$63K - $89K/yr

Handle case intake, including researching property records, providing pertinent details to ... The figures below represent the full compensation range for this position. The actual offered ...

Foley & Lardner LLP

Litigation Paralegal

Miami, FL · Hybrid

$63K - $89K/yr

Handle case intake, including researching property records, providing pertinent details to ... The figures below represent the full compensation range for this position. The actual offered ...

Foley & Lardner LLP

Litigation Paralegal

Tampa, FL · On-site

$63K - $89K/yr

Handle case intake, including researching property records, providing pertinent details to ... The figures below represent the full compensation range for this position. The actual offered ...

Loyalty MGA LLC

Metal Adjuster

Miami, FL · On-site

$60 - $80/hr

Maintain accurate claim reserves.Provide exceptional customer service to both internal and external ... D.6 months of claims handling or intake experience.Bilingual in English and Spanish is required.

MHI

Project Site Manager

Lake Mary, FL · On-site

Serve as Mitsubishi Power's senior on-site representative, ensuring alignment with contractual ... and claim defense. * Supervise and support the TFA site team, ensuring adherence to safety ...

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Claim Intake Representative information

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How much do claim intake representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claim intake representative in Florida is $14.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.15 per hour, depending on experience, location, and employer.

What is a claim intake representative?

Claim Intake Representatives are professionals responsible for receiving, reviewing, and processing initial insurance claim information from policyholders, claimants, or providers. They gather and verify necessary details, enter data into claim management systems, and ensure that claims are forwarded to the appropriate departments for further handling. Their role requires excellent communication and data entry skills, as well as a strong understanding of company policies and customer service practices. Claim Intake Representatives may work in various sectors, such as health, auto, or property insurance.

What are the key challenges a claim intake representative typically faces during the claims process?

A Claim Intake Representative often encounters challenges such as managing high call volumes, accurately gathering detailed information from sometimes distressed clients, and ensuring all data is correctly entered into claims systems. Balancing efficiency with empathy is crucial, as representatives must provide excellent customer service while adhering to strict compliance guidelines. Additionally, they must effectively collaborate with claims adjusters, supervisors, and other departments to facilitate smooth case handoffs and timely resolution.

What are the key skills and qualifications needed to thrive as a claim intake representative, and why are they important?

To thrive as a Claim Intake Representative, you need strong attention to detail, data entry accuracy, and a solid understanding of insurance terminology, often supported by a high school diploma or equivalent. Familiarity with claims management systems, customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Excellent communication, active listening, and problem-solving skills help individuals excel when interacting with claimants and internal teams. These skills ensure claims are processed efficiently, accurately, and with a positive customer experience, which are critical for organizational success.

What is the difference between Claim Intake Representative vs Claims Processor?

Claim Intake RepresentativeClaims Processor
Handles initial claim submissions, verifies information, and gathers necessary documentation.Reviews, evaluates, and processes claims after initial intake, often making determinations on claim validity.

While both roles are essential in the insurance claims process, Claim Intake Representatives focus on the initial contact and data collection, whereas Claims Processors handle the detailed review and decision-making. Both positions require similar credentials and work in the same industry environment, often within insurance companies or third-party claims organizations.

Infographic showing various Claim Intake Representative job openings in Florida as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $30,854 per year, or $14.8 per hour.

Metal Adjuster - Orlando, FL

Casselberry, FL • On-site

LOYALTY MGA LLC
See more jobs at LOYALTY MGA LLCexternal

$41K - $54K/yr

Full-time

Re-posted yesterday

Job description

Overview: Loyalty MGA is looking for experienced Bilingual Auto Insurance Adjusters to join our team onsite. Whether your expertise is in Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, or Special Investigation Units, we want to hear from you. This role is ideal for professionals seeking to advance their careers in a dynamic and supportive environment.

Responsibilities:

  • Investigate and assess auto insurance claims across various segments, including Bodily Injury, Personal Injury Protection, Property Damage, Payment Adjustment, Appraisal, and Special Investigation Units.
  • Determine coverage, valuation, and exposure for claims.
  • Resolve claims efficiently and fairly.
  • Collect and analyze statements from involved parties.
  • Maintain accurate claim reserves.
  • Provide exceptional customer service to both internal and external stakeholders.

Requirements:

  • High School Diploma or G.E.D.
  • 6 months of claims handling or intake experience.
  • Bilingual in English and Spanish is required.
  • Active insurance adjuster’s license preferred; must obtain and maintain as needed.
  • Strong customer service and communication skills.
  • Basic proficiency in Microsoft Office.

This role is onsite, providing an opportunity to work closely with our team and clients. Apply now to advance your career with Loyalty MGA!

  • Hold a valid all lines 6-20 license 
  • Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
  • Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
  • High school diploma or equivalent; bachelor's degree in business, or related field preferred.
  • Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
  • Strong organizational and time management skills to handle multiple tasks efficiently.
  • Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
  • Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.

Apply