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Claim Intake Representative Jobs in Florida (NOW HIRING)

LOYALTY MGA LLC

Total Loss Claims Adjuster

Miami, FL · On-site

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

UNIVISTA HOLDINGS LLC

Claims Adjuster- Miami, FL

Miami, FL · On-site

$47K - $61K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

LOYALTY MGA LLC

Claims Adjuster- Miami, FL

Miami, FL · On-site

$47K - $61K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

LOYALTY MGA LLC

BI Claims Adjuster

Miami, FL

$47K - $61K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

UNIVISTA HOLDINGS LLC

Metal Adjuster - Miami

Miami, FL · On-site

$47K - $61K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

LOYALTY MGA LLC

Metal Adjuster - Miami

Miami, FL · On-site

$47K - $61K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

UNIVISTA HOLDINGS LLC

BI Claims Adjuster

Miami, FL

$47K - $61K/yr

Maintain accurate claim reserves. * Provide exceptional customer service to both internal and ... D. * 6 months of claims handling or intake experience. * Bilingual in English and Spanish is ...

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Showing results 21-40

All JobsClaim Intake Representative JobsClaim Intake Representative Jobs in Florida

Claim Intake Representative information

See Florida salary details

$8

$14

$22

How much do claim intake representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for claim intake representative in Florida is $14.83, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.15 per hour, depending on experience, location, and employer.

What is a claim intake representative?

Claim Intake Representatives are professionals responsible for receiving, reviewing, and processing initial insurance claim information from policyholders, claimants, or providers. They gather and verify necessary details, enter data into claim management systems, and ensure that claims are forwarded to the appropriate departments for further handling. Their role requires excellent communication and data entry skills, as well as a strong understanding of company policies and customer service practices. Claim Intake Representatives may work in various sectors, such as health, auto, or property insurance.

What are the key challenges a claim intake representative typically faces during the claims process?

A Claim Intake Representative often encounters challenges such as managing high call volumes, accurately gathering detailed information from sometimes distressed clients, and ensuring all data is correctly entered into claims systems. Balancing efficiency with empathy is crucial, as representatives must provide excellent customer service while adhering to strict compliance guidelines. Additionally, they must effectively collaborate with claims adjusters, supervisors, and other departments to facilitate smooth case handoffs and timely resolution.

What are the key skills and qualifications needed to thrive as a claim intake representative, and why are they important?

To thrive as a Claim Intake Representative, you need strong attention to detail, data entry accuracy, and a solid understanding of insurance terminology, often supported by a high school diploma or equivalent. Familiarity with claims management systems, customer relationship management (CRM) software, and proficiency in Microsoft Office are typically required. Excellent communication, active listening, and problem-solving skills help individuals excel when interacting with claimants and internal teams. These skills ensure claims are processed efficiently, accurately, and with a positive customer experience, which are critical for organizational success.

What is the difference between Claim Intake Representative vs Claims Processor?

Claim Intake RepresentativeClaims Processor
Handles initial claim submissions, verifies information, and gathers necessary documentation.Reviews, evaluates, and processes claims after initial intake, often making determinations on claim validity.

While both roles are essential in the insurance claims process, Claim Intake Representatives focus on the initial contact and data collection, whereas Claims Processors handle the detailed review and decision-making. Both positions require similar credentials and work in the same industry environment, often within insurance companies or third-party claims organizations.

Infographic showing various Claim Intake Representative job openings in Florida as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $30,854 per year, or $14.8 per hour.

Patient Service Representative

Port Orange, FL • On-site

Palmer College of Chiropractic
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Palmer College of Chiropracticexternal

$15 - $19/hr

Full-time

Re-posted 13 days ago

Job description

Good first impressions are vital when it comes to working as a Patient Service Representative at Palmer. As you are the first point of contact for our patients. Patient Service Representatives will be responsible for a variety of activities related to patient intake and care.
ORGANIZATIONAL RELATIONSHIPS
Responsible to the assigned administrator and has a support responsibility to all other departments and College personnel as necessary.
SPECIFIC DUTIES AND RESPONSIBILILTIES
Customer Service and Clinical Excellence
  • Address all customers in a clear, calm, and professional manner. Answers calls and electronic communications promptly, accurately, and professionally.
  • Make, cancel and reschedule patient appointments maintaining appointment schedule according to office procedure.
  • Gather, verify and enter demographic and insurance information on new and established patients at each patient visit. Ensures accuracy of this information as it is necessary for completion of electronic health record and insurance claim processing.
  • Collect and post payments, generate receipts and reconcile daily receivable activity to prepare the deposit daily.
  • Open and/or close the clinic following specified guidelines of individual clinic.
  • Provide assistance to students, faculty, alumni, and visitors.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
  • Perform other duties or projects as requested by Clinic Supervisor to facilitate the smooth and effective operations of the office.

Administrative/Clerical Support
  • Work independently. Responsible for timely completion of assigned functions.
  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site.
  • Maintain regular and consistent attendance at work.
  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.
  • Perform all responsibilities in a manner that fully complies with Palmer's Equal Employment Opportunity/Affirmative Action policy.
  • Serves and protects the Palmer College of Chiropractic community by adhering to professional standards, College/Clinic policies and procedures, federal, state, and local requirements/compliance.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Ability to multi-task and demonstrate strong customer service skills.
  • Ability to effectively enter information into a variety of computer programs.
  • Ability to understand and apply guidelines, policies and procedures.
  • Ability to analyze situations and utilize critical thinking skills to make decisions. Ability to communicate effectively with multi-functional health care team.
  • Ability to communicate effectively with people of diverse professional, education and lifestyle backgrounds.
  • Ability to work various hours as job requires.
  • Knowledge of medical terminology, anatomy and physiology.
  • Ability to utilize personal computer and various software packages.

EDUCATION AND EXPERIENCE
  • High school diploma or equivalent.
  • Medical office/health care training preferred.
  • Customer interaction experience in a service industry preferred.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
  • Performs sedentary to light work in a ventilated, lighted, and temperature controlled office setting.
  • Frequent need to stand, stoop, walk, sit, lift light objects (up to 10 pounds) and perform other similar actions during the workday.

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