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Claim Handler Jobs (NOW HIRING)

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance ...

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance ...

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance ...

This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises progressively more discretion in the determination of compensability of claims.

This is the entry level professional claim handler. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates ...

This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in ...

This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in ...

This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in ...

This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises progressively more discretion in the determination of compensability of claims.

This is the entry level professional claim handler. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates ...

This is the entry level professional claim handler. Exercises some discretion in the determination of compensability of claims. Considers many factors in the determination claim reserves. Negotiates ...

This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises progressively more discretion in the determination of compensability of claims.

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Claim Handler information

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How much do claim handler jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claim handler in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claim handler, and why are they important?

To thrive as a Claim Handler, you need strong analytical skills, attention to detail, and a foundational understanding of insurance policies, typically supported by a relevant degree or experience in insurance or finance. Familiarity with claims management software and knowledge of regulatory compliance systems are commonly required. Excellent communication, negotiation abilities, and empathy help build trust with clients and efficiently resolve claims. These skills ensure accurate claim assessments, customer satisfaction, and compliance with industry standards.

What is a claim handler?

Claim handlers, also known as claims adjusters or claims processors, are professionals who manage and assess insurance claims submitted by policyholders. Their main responsibilities include investigating the validity of claims, determining coverage, negotiating settlements, and ensuring claims are processed efficiently and fairly. They may work for insurance companies, third-party administrators, or as independent adjusters, and often communicate with clients, witnesses, and medical or repair professionals to gather the necessary information. Claim handlers play a crucial role in helping customers receive appropriate compensation while preventing fraudulent or ineligible claims.

What is the difference between Claim Handler vs Claims Adjuster?

AspectClaim HandlerClaims Adjuster
CredentialsTypically requires insurance or claims processing certificationsOften requires similar certifications, plus licensing depending on region
Work EnvironmentOffice-based, handling claims via phone or onlineField or office-based, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentPeople comparing roles in claims processingIndividuals interested in claims assessment and damage evaluation

While both Claim Handlers and Claims Adjusters work within the insurance industry and handle claims, Claim Handlers primarily process claims through administrative tasks, often remotely. Claims Adjusters typically inspect damages and assess claims in the field. The roles overlap in certifications and industry usage, but their daily responsibilities and work environments differ.

How does a claim handler typically collaborate with other departments during the claims process?

As a Claim Handler, you will frequently interact with various internal teams such as underwriting, legal, and customer service. Collaboration is key to ensuring claims are processed accurately and efficiently. You’ll often consult with underwriters to clarify policy coverage, coordinate with legal teams on complex or disputed claims, and communicate with customer service representatives to keep claimants informed. This cross-functional teamwork helps provide a seamless experience for customers and supports accurate, timely claim resolutions.

How much do claim handlers make?

Claim handlers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the industry. Entry-level claim handlers may start at lower salaries, while experienced professionals or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim handlers, who review and evaluate insurance claims. The job can be stressful due to tight deadlines, high workload, and the need for accuracy, but it also involves problem-solving and communication skills to manage complex cases effectively.
More about Claim Handler jobs
What cities are hiring for Claim Handler jobs? Cities with the most Claim Handler job openings:
What states have the most Claim Handler jobs? States with the most job openings for Claim Handler jobs include:
Infographic showing various Claim Handler job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,374 per year, or $18 per hour.

CLAIM INVESTIGATOR / CLAIM HANDLER

JF Terry Associates, Inc.

Newtown Square, PA

Full-time

Posted 2 days ago

New


Job description

J.F. Terry Associates, Inc. is seeking an experienced Claim Investigator / Claim Handler to join our team in Newtown Square, Delaware County, Pennsylvania.

This is not an entry-level position. We are looking for someone who thrives in a fast-paced, high-volume environment and is comfortable managing 65–100 active files while handling claims from assignment through resolution ("cradle to grave").

What You'll Handle:

Commercial Auto Property Damage Claims

Fixed Property Damage Claims

Liability Investigations

Recorded Statements

Witness Interviews

Bodily Injury Investigations & Settlements

Coverage Issues

Scene Investigations

Police Report & Records Retrieval

Claim Evaluation & Negotiation

Client Reporting & Claim Management

Who We Are:

J.F. Terry Associates, Inc. is an independent adjusting company which was founded in 1969 and provides 24/7/365 immediate response claim handling throughout the United States. 

We proudly represent some of the nation's largest:

Commercial Transportation Companies

Third-Party Administrators (TPAs)

Insurance Carriers

Defense Law Firms

When a loss occurs, our clients rely on us to be their "Boots on the Ground." We immediately dispatch field investigators, coordinate scene investigations, obtain critical evidence, contact law enforcement, secure witness statements, preserve evidence, and provide real-time updates that help our clients make informed claim decisions—especially when liability may be unfavorable.

What We're Looking For:

âś” Prior experience handling commercial auto claims preferred

âś” Strong liability investigation skills

âś” Experience taking recorded statements

âś” Excellent written and verbal communication skills

âś” Ability to prioritize and manage a large caseload

âś” Self-motivated, organized, and able to work independently

âś” Ability to think critically and make sound investigative decisions under tight deadlines

Why Join Us?

If you're looking for a position where every day is different, where your work has a direct impact on the outcome of complex claims, and where you'll work alongside an experienced team handling some of the industry's most challenging investigations, we'd love to hear from you.

???? Location: Newtown Square, PA, 19073 (this is an in office position)

If you believe you have the experience, work ethic, and investigative mindset to excel in this role, send us a private message or email your resume to claims@jfterry.com.

Serious inquiries from experienced claim professionals only.

J.F. Terry Associates, Inc.

"Professional Claims Services – Boots on the Ground When It Matters Most."

JobiqoTJN. Keywords: Insurance Examiner, Location: Newtown Square, PA - 19073