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Claim Handler Jobs (NOW HIRING)

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance ...

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance ...

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance ...

This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in ...

This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in ...

This is the entry level professional claim handler. Handles medical only and indemnity benefits. Exercises some discretion in the determination of compensability of claims. Considers many factors in ...

This is the intermediate level of the claim handler career path. Handles moderate to difficult claims. Exercises progressively more discretion in the determination of compensability of claims.

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Claim Handler information

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How much do claim handler jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for claim handler in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.75 per hour, depending on experience, location, and employer.

What is a claim handler?

Claim handlers, also known as claims adjusters or claims processors, are professionals who manage and assess insurance claims submitted by policyholders. Their main responsibilities include investigating the validity of claims, determining coverage, negotiating settlements, and ensuring claims are processed efficiently and fairly. They may work for insurance companies, third-party administrators, or as independent adjusters, and often communicate with clients, witnesses, and medical or repair professionals to gather the necessary information. Claim handlers play a crucial role in helping customers receive appropriate compensation while preventing fraudulent or ineligible claims.

How does a claim handler typically collaborate with other departments during the claims process?

As a Claim Handler, you will frequently interact with various internal teams such as underwriting, legal, and customer service. Collaboration is key to ensuring claims are processed accurately and efficiently. You’ll often consult with underwriters to clarify policy coverage, coordinate with legal teams on complex or disputed claims, and communicate with customer service representatives to keep claimants informed. This cross-functional teamwork helps provide a seamless experience for customers and supports accurate, timely claim resolutions.

What are the key skills and qualifications needed to thrive as a claim handler, and why are they important?

To thrive as a Claim Handler, you need strong analytical skills, attention to detail, and a foundational understanding of insurance policies, typically supported by a relevant degree or experience in insurance or finance. Familiarity with claims management software and knowledge of regulatory compliance systems are commonly required. Excellent communication, negotiation abilities, and empathy help build trust with clients and efficiently resolve claims. These skills ensure accurate claim assessments, customer satisfaction, and compliance with industry standards.

What is the difference between Claim Handler vs Claims Adjuster?

AspectClaim HandlerClaims Adjuster
CredentialsTypically requires insurance or claims processing certificationsOften requires similar certifications, plus licensing depending on region
Work EnvironmentOffice-based, handling claims via phone or onlineField or office-based, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentPeople comparing roles in claims processingIndividuals interested in claims assessment and damage evaluation

While both Claim Handlers and Claims Adjusters work within the insurance industry and handle claims, Claim Handlers primarily process claims through administrative tasks, often remotely. Claims Adjusters typically inspect damages and assess claims in the field. The roles overlap in certifications and industry usage, but their daily responsibilities and work environments differ.

How much does a claim handler make?

A claim handler's average salary varies by experience and location but typically ranges from $40,000 to $70,000 annually. Entry-level claim handlers may earn closer to $40,000, while experienced professionals with specialized skills can earn over $70,000. Many claim handlers also receive benefits such as health insurance and paid time off.
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What cities are hiring for Claim Handler jobs?

Cities with the most Claim Handler job openings:

Who are the top companies hiring for Claim Handler jobs?

The top employers for Claim Handler jobs are:

What states have the most Claim Handler jobs?

States with the most job openings for Claim Handler jobs include:

Infographic showing various Claim Handler job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $37,374 per year, or $18 per hour.

Senior Claim Handler

Philadelphia, PA


Chubb
Insurance Services • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

147th of 315 rated insurance

People enjoy working here

Good employer

Recommended by parents


Full-time

Re-posted 19 days ago


Job description

The Senior Claim Handler is responsible for all aspects of claim handling on a book of complex asbestos, long term exposure and environmental claims from first notice through resolution with guidance from, and reporting to, a Brandywine Vice President.  

JOB RESPONSIBILITIES

  • Analyze contracts, policies, applicable law and facts/circumstances surrounding claims to determine appropriate coverage position, and to resolve claims on reasonable terms and at an appropriate value.   
  • Responsible for conducting/managing factual claims investigation, including communications with policyholders, remediation experts, counsel and others to gather all claim facts.
  • Negotiate cost sharing agreements with carriers/policyholders.
  • Assign defense counsel, and manage litigation strategy and budgets. 
  • Evaluate claims and make recommendations to management regarding claim resolution plans.
  • Maintain physical/electronic claim file, and claim information captured in claim systems. 
  • Respond to internal requests for information from management, reinsurers, auditors, etc.
  • Prepare timely and accurate reports to management regarding significant claim developments.
  • Provide the highest levels of service to Chubb business partners.
  • Mentor/assist colleagues, and otherwise share technical expertise with other members of staff. 
  • Identify opportunities to enhance operations and more effectively achieve Brandywine's organizational objectives, and communicate the same in a constructive and positive manner.
  • Some travel may be required.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • High degree of technical competence in the handling of high exposure claims and a minimum of 5 years of relevant experience - emphasis in the areas of asbestos and/or environmental claims required.     
  • 4 year college degree.
  • Law degree preferred.
  •  Experience directly managing defense counsel.
  • Experience managing disputed/litigated coverage matters.

Desired Experience:

  • Experience interpreting and analyzing the application of general liability policies.
  • Analytical skills.
  • Superior oral and written communication skills.
  • Ability to effectively utilize claim and financial tracking systems.
  • Organization and time management skills.
  • Experience in a work environment that required collaboration across work groups.
  • Significant knowledge of Excel and data management tools.
  • Working knowledge of Microsoft Office utilities.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US


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