Hold TPAs and internal claim handlers accountable for timely investigation, supportable reserves, effective medical and litigation management, prompt authority requests, and meaningful action plans.
Hold TPAs and internal claim handlers accountable for timely investigation, supportable reserves, effective medical and litigation management, prompt authority requests, and meaningful action plans.
Hold TPAs and internal claim handlers accountable for timely investigation, supportable reserves, effective medical and litigation management, prompt authority requests, and meaningful action plans.
Hold TPAs and internal claim handlers accountable for timely investigation, supportable reserves, effective medical and litigation management, prompt authority requests, and meaningful action plans.
Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best ...
Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best ...
Sr Workers Comp Claims Adjuster - California
Roseville, CA · On-site
$80K - $90K/yr
Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best ...
Sr Workers Comp Claims Adjuster - California
Roseville, CA · On-site
$80K - $90K/yr
Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best ...
Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best ...
Serve as a mentor to junior claim handlers, providing guidance on complex claims, compliance, and litigation processes. Support training initiatives and contribute to the development of best ...
Maintain professional contact with clients and claim handlers throughout the investigation process. QUALIFICATIONS: Education: Associate's or Bachelor's degree in Criminal Justice or a related field ...
Maintain professional contact with clients and claim handlers throughout the investigation process. QUALIFICATIONS: Education: Associate's or Bachelor's degree in Criminal Justice or a related field ...
Special Investigations Unit (SIU) - Field Investigator
San Francisco, CA · On-site
$25 - $30/hr
Maintain professional contact with clients and claim handlers throughout the investigation process.QUALIFICATIONS:Education: Associate's or Bachelor's degree in Criminal Justice or a related field ...
Quick apply
Special Investigations Unit (SIU) - Field Investigator
San Francisco, CA · On-site
$25 - $30/hr
Maintain professional contact with clients and claim handlers throughout the investigation process.QUALIFICATIONS:Education: Associate's or Bachelor's degree in Criminal Justice or a related field ...
Claims Appraiser - Auto Estimatics
Fremont, CA · On-site
$73K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Claims Appraiser - Auto Estimatics
Fremont, CA · On-site
$73K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Reviews and provides analysis of claim documentation and legal filings * Drives litigation best practices to lead defense strategy on litigated files * Shares subject-matter expertise and provides ...
Reviews and provides analysis of claim documentation and legal filings * Drives litigation best practices to lead defense strategy on litigated files * Shares subject-matter expertise and provides ...
Claims Appraiser - Auto Estimatics
San Mateo, CA · On-site
$78K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Claims Appraiser - Auto Estimatics
San Mateo, CA · On-site
$78K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Claims Appraiser - Auto Estimatics
Fremont, CA · On-site
$78K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Claims Appraiser - Auto Estimatics
Fremont, CA · On-site
$78K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Claims Appraiser - Auto Estimatics
San Mateo, CA · On-site
$78K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Claims Appraiser - Auto Estimatics
San Mateo, CA · On-site
$78K - $102K/yr
Providing technical support to claim handlers on vehicle repair issues * Applying knowledge of market value and other factors affecting reparability issues * Evaluating bid content and photo ...
Evaluate claim handling quality, including coverage, reserving, documentation, and claim strategy. * Develop structured feedback loops to claims handlers and leadership. * Ensure QA supports ...
Evaluate claim handling quality, including coverage, reserving, documentation, and claim strategy. * Develop structured feedback loops to claims handlers and leadership. * Ensure QA supports ...
Public Adjuster I
$80K - $105K/yr
The Public Adjuster I is a professional claims handler who advocates for the policyholder in appraising and negotiating a claimant's insurance claim throughout the claim process. The PA works well in ...
Quick apply
Public Adjuster I
$80K - $105K/yr
The Public Adjuster I is a professional claims handler who advocates for the policyholder in appraising and negotiating a claimant's insurance claim throughout the claim process. The PA works well in ...
Senior Workers' Compensation Adjuster-26246607
San Diego, CA · Hybrid
$98K - $155K/yr
... claim handlers to ensure they are compliant with State regulations and our excess workers' compensation insurance standards. It provides technical guidance and training to staff who investigate ...
Senior Workers' Compensation Adjuster-26246607
San Diego, CA · Hybrid
$98K - $155K/yr
... claim handlers to ensure they are compliant with State regulations and our excess workers' compensation insurance standards. It provides technical guidance and training to staff who investigate ...
Senior Workers' Compensation Adjuster-26246607
San Diego, CA · On-site +1
$98K - $155K/yr
This position monitors claim handlers to ensure they are compliant with State regulations and our excess workers' compensation insurance standards. It provides technical guidance and training to ...
Senior Workers' Compensation Adjuster-26246607
San Diego, CA · On-site +1
$98K - $155K/yr
This position monitors claim handlers to ensure they are compliant with State regulations and our excess workers' compensation insurance standards. It provides technical guidance and training to ...
PT Passenger Services Agent
South San Francisco, CA · On-site
$22.04/hr
Baggage Handler: • Meet arriving flights and assist passengers at baggage claim. • Carry, move, or otherwise transport passenger luggage between the airport terminal, baggage claim areas, ticket ...
PT Passenger Services Agent
South San Francisco, CA · On-site
$22.04/hr
Baggage Handler: • Meet arriving flights and assist passengers at baggage claim. • Carry, move, or otherwise transport passenger luggage between the airport terminal, baggage claim areas, ticket ...
HR LOA Administrator
Rosemead, CA · Hybrid
$72K - $101K/yr
Ensures ongoing leaves and disability claim management is within the company's service standards ... Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this ...
HR LOA Administrator
Rosemead, CA · Hybrid
$72K - $101K/yr
Ensures ongoing leaves and disability claim management is within the company's service standards ... Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this ...
Claim Handler information
See California salary details
$9.73 - $11.02
1% of jobs
$11.02 - $12.31
0% of jobs
$12.31 - $13.61
2% of jobs
$13.61 - $14.90
8% of jobs
$15.54 is the 25th percentile. Wages below this are outliers.
$14.90 - $16.20
27% of jobs
The median wage is $16.88 / hr.
$16.20 - $17.49
21% of jobs
$18.26 is the 75th percentile. Wages above this are outliers.
$17.49 - $18.78
25% of jobs
$18.78 - $20.08
6% of jobs
$20.08 - $21.37
3% of jobs
$21.37 - $22.67
1% of jobs
$22.67 - $23.96
4% of jobs
$9
$17
$23
How much do claim handler jobs pay per hour?
What are the key skills and qualifications needed to thrive as a claim handler, and why are they important?
What is a claim handler?
What is the difference between Claim Handler vs Claims Adjuster?
| Aspect | Claim Handler | Claims Adjuster |
|---|---|---|
| Credentials | Typically requires insurance or claims processing certifications | Often requires similar certifications, plus licensing depending on region |
| Work Environment | Office-based, handling claims via phone or online | Field or office-based, inspecting damages and assessing claims |
| Employer & Industry Usage | Insurance companies, third-party administrators | Insurance companies, independent adjusting firms |
| Search & Comparison Intent | People comparing roles in claims processing | Individuals interested in claims assessment and damage evaluation |
While both Claim Handlers and Claims Adjusters work within the insurance industry and handle claims, Claim Handlers primarily process claims through administrative tasks, often remotely. Claims Adjusters typically inspect damages and assess claims in the field. The roles overlap in certifications and industry usage, but their daily responsibilities and work environments differ.
How does a claim handler typically collaborate with other departments during the claims process?
How much do claim handlers make?
Is claims processing a stressful job?

Other
Medical, Dental, Vision, Retirement, PTO
Posted 14 days ago
Job description
Company
Argo GroupArgo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.
Job Description
Business Title(s): SeniorClaims Account Manager
Employment Type:Full-Time
FLSA Status:Exempt
Location:In-Office
Summary:
We are looking for a highly capableSeniorClaims Account Manager to join our teamand work from our Albany, Chicago, Los Angeles, New York City, Omaha, or Richmond office.We work together in the office five days a week in order to strengthen our culture, build team connections, and drive profitability.This position reports into the VP of Program Claims who works from our San Antonio, TX office.This individual oversees a third-party claim administrator handling a discontinued workers' compensation program on Argo's behalf.
The successful candidate must bring deep workers' compensation claims expertise and the ability to immediately provide meaningful leadership, technical direction, and accountability to the TPA handling the workers' compensation runoff program. This includes strong command of compensability, medical management, litigation strategy, reserving, settlement evaluation, return-to-work considerations, regulatory compliance, and claims cost containment. The candidate must also understand that runoff claims management requires a different operating mindset than active business, with emphasis on disciplined reserving, targeted closure strategies, leakage control, recovery opportunities, expense management, data quality, and achieving optimal financial outcomes while maintaining appropriate claims handling standards.
This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.
Essential Responsibilities:
- Drive runoff outcomes through disciplined claim strategy, accurate reserving, targeted resolution planning, litigation and medical management, cost containment, recovery pursuit, and timely closure where appropriate.
- Provide technical direction on complex workers' compensation, professional liability, and casualty claims, including compensability, coverage, liability, damages, exposure evaluation, settlement strategy, and litigation posture.
- Monitor TPA and internal claims performance against Claims Administration Agreements, claim handling guidelines, regulatory requirements, financial objectives, and runoff management goals.
- Lead audits, claim reviews, large loss reviews, and stewardship discussions, ensuring findings are documented and followed by specific corrective action when needed.
- Use claims data, dashboards, audit results, and claim review findings to identify trends, leakage, stagnant files, reserve concerns, process gaps, and opportunities to improve financial outcomes.
- Hold TPAs and internal claim handlers accountable for timely investigation, supportable reserves, effective medical and litigation management, prompt authority requests, and meaningful action plans.
- Maintain continuity and claim handling discipline during TPA adjuster transitions, staffing changes, file transfers, or runoff program changes.
- Support onboarding and oversight of additional runoff programs as Clearbrook acquires new companies, portfolios, or lines of business, including transition planning, TPA implementation, claim file transfer, authority protocols, reporting expectations, and governance routines.
- Communicate regularly with actuarial, finance, legal, compliance, operations, TPAs, and senior claims leadership regarding program performance, adverse trends, reserve development, large losses, litigation activity, and runoff strategy.
Qualifications / Experience Required:
- Strong business acumen and understanding of how runoff claims management affects carried reserves, loss development, expense management, operational risk, capital considerations, and portfolio value.
- Deep workers' compensation technical expertise, including compensability, medical treatment, disability exposure, return-to-work, settlement valuation, Medicare considerations, litigation management, jurisdictional requirements, and claim resolution strategy and exception customer service focus typically obtained through:
- Bachelor's Degreefrom an accredited university. At least seven years of workers' compensation claims experience required, including significant experience overseeing TPAs, complex indemnity claims, litigated matters, reserve reviews, settlement strategy, medical management, and regulatory compliance.
- Advanced technical expertise related workers' compensation policies, claims resolution, and skills and knowledge of insurance and claims settlement principles, practices and procedures. Experience conducting claims audits TPA reviews, stewardship meetings, and performance assessments, with the ability to communicate findings and drive corrective action.
- Strong communication, negotiation, presentation, and influencing skills, with the ability to lead through technical credibility and accountability rather than direct line management.
- Advanced analytical and problem-solving skills, including the ability to use claims data, dashboards, audit results, and financial reporting to identify trends and improve outcomes.
- Ability to partner effectively with finance, actuarial, legal, compliance, operations, IT, TPAs, brokers, and senior leadership.
- Strong execution orientation, with the ability to create structure, drive action, and produce measurable improvements in claim handling and financial outcomes.
- Ability to manage multiple priorities across legacy programs, emerging runoff portfolios, and cross-functional stakeholders.
- Intellectual curiosity and sound judgment, including the ability to challenge conventional claim handling when a different approach may better support runoff objectives.
- Ability to articulate the financial value of the role's work to Clearbrook and carrier-level senior executives, including Argo leadership and leadership of other acquired or managed insurance platforms.
- Ability to regularly exercise discretion and independent judgment with respect to matters of significance.
The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.
- Richmond metro area Pay Range: $137,500 - $167,000
- Albany and Chicago metro area Pay Range: $151,000 - $181,250
- Los Angeles and New York City metro area Pay Range: $165,000 - $198,000
About Working in Claims at Argo Group
- Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
- Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is.
- We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses.
- Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas.
- We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.
PLEASE NOTE:
Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.
If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.
Benefits and Compensation
We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.
Core Values
At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.