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Claim Handler Jobs in Iowa (NOW HIRING)

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Claim Handler information

See Iowa salary details

$9

$16

$22

How much do claim handler jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claim handler in Iowa is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claim handler, and why are they important?

To thrive as a Claim Handler, you need strong analytical skills, attention to detail, and a foundational understanding of insurance policies, typically supported by a relevant degree or experience in insurance or finance. Familiarity with claims management software and knowledge of regulatory compliance systems are commonly required. Excellent communication, negotiation abilities, and empathy help build trust with clients and efficiently resolve claims. These skills ensure accurate claim assessments, customer satisfaction, and compliance with industry standards.

What is a claim handler?

Claim handlers, also known as claims adjusters or claims processors, are professionals who manage and assess insurance claims submitted by policyholders. Their main responsibilities include investigating the validity of claims, determining coverage, negotiating settlements, and ensuring claims are processed efficiently and fairly. They may work for insurance companies, third-party administrators, or as independent adjusters, and often communicate with clients, witnesses, and medical or repair professionals to gather the necessary information. Claim handlers play a crucial role in helping customers receive appropriate compensation while preventing fraudulent or ineligible claims.

What is the difference between Claim Handler vs Claims Adjuster?

AspectClaim HandlerClaims Adjuster
CredentialsTypically requires insurance or claims processing certificationsOften requires similar certifications, plus licensing depending on region
Work EnvironmentOffice-based, handling claims via phone or onlineField or office-based, inspecting damages and assessing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentPeople comparing roles in claims processingIndividuals interested in claims assessment and damage evaluation

While both Claim Handlers and Claims Adjusters work within the insurance industry and handle claims, Claim Handlers primarily process claims through administrative tasks, often remotely. Claims Adjusters typically inspect damages and assess claims in the field. The roles overlap in certifications and industry usage, but their daily responsibilities and work environments differ.

How does a claim handler typically collaborate with other departments during the claims process?

As a Claim Handler, you will frequently interact with various internal teams such as underwriting, legal, and customer service. Collaboration is key to ensuring claims are processed accurately and efficiently. You’ll often consult with underwriters to clarify policy coverage, coordinate with legal teams on complex or disputed claims, and communicate with customer service representatives to keep claimants informed. This cross-functional teamwork helps provide a seamless experience for customers and supports accurate, timely claim resolutions.

How much do claim handlers make?

Claim handlers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the industry. Entry-level claim handlers may start at lower salaries, while experienced professionals or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim handlers, who review and evaluate insurance claims. The job can be stressful due to tight deadlines, high workload, and the need for accuracy, but it also involves problem-solving and communication skills to manage complex cases effectively.
Claim Handler jobs near you
Infographic showing various Claim Handler job openings in Iowa as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $35,104 per year, or $16.9 per hour.

Claim Specialist - WCCS Deployed

State Farm

Des Moines, IA

$63K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,545 frontline employees who took The Breakroom Quiz

225th of 304 rated insurance

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.


Grow Your Skills, Grow Your Potential
Responsibilities

State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together.  When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. This position is for a Weather and Catastrophe Claims Services (WCCS) Claim Specialist, primarily handling homeowners, commercial and large loss claims from natural disasters and/or weather-related events. WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and/or In-Office operations as business demands.  You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable® service.

Where you’ll work: 

These are deployable positions with extensive travel throughout the U.S., with our Weather Catastrophe Claims Services team. Selected candidates must reside in one of the identified states.  If you do not currently reside in one of these areas and are selected for the position, you must be willing to relocate at your own expense. 

  • Alabama
  • Arkansas
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Minnesota
  • Mississippi
  • Missouri
  • Nebraska
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Virginia
  • West Virginia

Deployable positions require extensive overnight travel throughout the U.S:

  • Over a 12 month period days deployed averages 220-240 days. Length of deployment varies per business demands.
  • A Catastrophe Day Off is provided weekly during a deployed assignment. A Provisional Weekend is available on defined intervals during deployments for a period of either 4 or 5 consecutive days off based on length of deployed assignment.
  • May work outside domicile location for extended periods of time
  • May be required to work additional hours, overtime hours, or non-standard hours
  • Typically works varying shifts, nights, weekends, and holidays, based on business need
  • May work in adverse weather conditions and challenging physical environments
  • Deployments may be both onsite or virtual
  • Requires extensive travel with minimal notice via commercial transportation and/or driving motor vehicles, including a transit van, to any office location where the Company does business or other location to conduct/attend training, conferences, meetings, and/or seminars
  • Must maintain a valid license to lawfully operate vehicles as directed/requested by State Farm

Qualifications

Competitive Candidates demonstrate the following:

  • Excellent customer service and decision-making skills
  • Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
  • Ability to complete Rope and Harness Safety Training (RAST).
  • You may be required to obtain a Property and Casualty Adjuster's License in every state that requires claim handlers to be licensed.
  • A valid driver's license is required

Preferred:

  • Xactimate, XactContents
  • Bachelor’s degree in a related field
  • Relevant claims adjusting experience and/or construction background
  • REAL ID

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

  • Potential starting salary range: $63,089.65 - $82,000 annually
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary


At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Qualifications:

Competitive Candidates demonstrate the following:

  • Excellent customer service and decision-making skills
  • Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
  • Ability to complete Rope and Harness Safety Training (RAST).
  • You may be required to obtain a Property and Casualty Adjuster's License in every state that requires claim handlers to be licensed.
  • A valid driver's license is required

Preferred:

  • Xactimate, XactContents
  • Bachelor’s degree in a related field
  • Relevant claims adjusting experience and/or construction background
  • REAL ID

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s) and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing
Education:UNAVAILABLEEmployment Type: FULL_TIME

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