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Claim Department Jobs (NOW HIRING)

Barasch and McGarry

Claim Administrator

Manhattan, NY · On-site

$55K - $80K/yr

Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work. * Utilize CMS and other third-party portals while adhering to data-security and ...

Barasch & McGarry

Claim Administrator

Manhattan, NY · On-site

$55K - $80K/yr

Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work. * Utilize CMS and other third-party portals while adhering to data-security and ...

Barasch & McGarry

Claim Administrator

Manhattan, NY · On-site

$55K - $80K/yr

Collaborate with Supervisors, Attorneys, and other departments to ensure accurate and complete claim work. * Utilize CMS and other third-party portals while adhering to data-security and ...

Southwest Title Loans, Inc

Title Clerk

Glendale, AZ · On-site

$20 - $22/hr

Provide support by performing delegated administrative and clerical duties for the small claim department * Experience processing dealer paperwork Experience: * Microsoft Office: 1 year (Required ...

Southwest Title Loans, Inc

Title Clerk

Glendale, AZ · On-site

$20 - $22/hr

Provide support by performing delegated administrative and clerical duties for the small claim department * Experience processing dealer paperwork Experience: * Microsoft Office: 1 year (Required ...

Southwest Title Loans

Title Clerk

Glendale, AZ · On-site

$14.75 - $18.75/hr

Provide support by performing delegated administrative and clerical duties for the small claim department * Experience processing dealer paperwork Experience: * Microsoft Office: 1 year (Required ...

Southwest Title Loans, Inc

Title Clerk

Glendale, AZ

$20 - $22/hr

Provide support by performing delegated administrative and clerical duties for the small claim department * Experience processing dealer paperwork Experience: * Microsoft Office: 1 year (Required ...

Awac

VP, North American Claims Group

Farmington, UT · On-site

Regularly report claim developments and trends to claims and underwriting management. Provide guidance on coverage questions or potential coverage matters to claim department personnel. Identify ...

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Claim Department information

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How much do claim department jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claim department in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a claim department?

A Claim Department is a division within an insurance company or organization responsible for processing and managing insurance claims. This department evaluates claims submitted by policyholders, determines the validity of each claim, and ensures that payment or service is provided according to the terms of the insurance policy. The Claim Department may also investigate claims for potential fraud and work with customers to resolve any disputes. Their goal is to provide fair and efficient service to both the company and its clients.

What are some common challenges faced by professionals working in a claim department, and how can they be managed?

Professionals in a claim department often deal with high volumes of cases, tight deadlines, and complex investigations that require attention to detail. Balancing efficiency with accuracy can be challenging, especially when handling sensitive customer information and making fair decisions. Effective time management, ongoing training, and strong communication skills are essential to manage these challenges. Collaborating closely with team members and leveraging claim management software can also help streamline workflows and reduce stress.

What are the key skills and qualifications needed to thrive in a claim department role?

To thrive in a Claim Department role, you need strong analytical abilities, attention to detail, and a background in insurance or finance, often supported by relevant education or certifications. Familiarity with claims management systems, insurance software, and regulatory compliance tools is typically required. Excellent communication, negotiation, and problem-solving skills help professionals effectively resolve claims and interact with policyholders. These capabilities ensure accurate claim processing, customer satisfaction, and adherence to legal and company standards.

What is the difference between Claim Department vs Claims Adjuster?

AspectClaim DepartmentClaims Adjuster
CredentialsVaries; often requires insurance knowledge, sometimes certificationsTypically requires licensing and certifications like state adjuster licenses
Work EnvironmentOffice setting, team-based, administrativeField or office-based, investigative and evaluative
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles within insurance claims processingEvaluating claims, determining coverage and settlement

The Claim Department oversees the entire claims process within an insurance organization, managing multiple claims and coordinating teams. A Claims Adjuster focuses on investigating individual claims, assessing damages, and determining settlement amounts. While both roles require insurance knowledge and certifications, the Claim Department has a broader administrative scope, whereas the Claims Adjuster is more hands-on with claim evaluation.

More about Claim Department jobs
What job categories do people searching Claim Department jobs look for? The top searched job categories for Claim Department jobs are:
Claim Department jobs near you
Infographic showing various Claim Department job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claims Adjuster

Berger Transfer & Storage

Saint Paul, MN • On-site

Full-time

Posted 3 days ago

New

Job description

Description:

Berger Moving & Storage is growing and that means exciting new career opportunities! Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development.


As a testament to our people and performance, Berger was recently named Allied Van Lines’ 2025 Agent of the Year and earned the American Trucking Associations’ 2026 Moving & Storage Agent of the Year – Service Excellence Award. These honors reflect the dedication of our team and our unwavering focus on delivering outstanding customer experiences.


At Berger, our success starts with our people. We are committed to hiring individuals who take pride in their work and are driven to exceed the expectations of our customers and partners. Our ideal candidate connects with our mission—"to help every customer have a positive, memorable experience”—and embodies our core values: “being open, honest, and fair…whatever we do, we do it right and we do it together”.


Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States.


Berger Transfer & Storage is seeking a CLAIMS ADJUSTER in Roseville, MN. Our Claims Adjuster is responsible for researching claims by working with various areas of the business to collect information regarding incidents presented to the claims department. This individual must be detail oriented and enjoy working in a task/deadline driven position.

Responsibilities for our CLAIMS ADJUSTER include but are not limited to:

  • Opening and entering claims daily;
  • Process claims for various Berger agents and national accounts;
  • Communicate daily with customers;
  • Maintain up to date information in the Berger Claim System;
  • Work with General Managers, Customer Service, Operations, Drivers, etc. to obtain accurate information to process a claim;
  • Answer Claim Department main phone line and determine correct course of action;
  • Assist with managing the Corporate Claims Inbox;
  • Assign outside repair vendors (within the Berger and Allied networks) based on location and expertise;
  • Maintain required reports;
  • Submit vendor payments and allocate claim responsibility for supervisor approval on a weekly basis;
  • Scanning documents into our company imaging system;
  • Filing claim files once claims are closed out.

Qualifications to apply for this role are:

  • High School Diploma or Equivalent (required);
  • Minimum of 2 years customer service and/or office experience preferred;
  • Excellent customer service, communication and conflict resolution skills;
  • Well organized, detail oriented and the ability to complete tasks on schedule;
  • Word, Excel and Microsoft Outlook knowledge;
  • Ability to compose letters and emails in a professional manner;
  • Basic accounting knowledge a plus;
  • Ability to work well as part of a team as well as independently;
  • Good decision maker;
  • Ability to multi-task within a fast paced, high demand environment, handle a high volume workload while meeting deadlines and constantly changing priorities

Berger Transfer & Storage, Inc. is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.

Requirements: