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Claim Department Jobs (NOW HIRING)

Claims Analyst

Huntington Beach, CA · Remote

$88K - $100K/yr

... claim department needs · Validating accuracy of reports produced and submitted by the Claims Department. · Assists in preparing and reviewing cases for regulatory and other health plan reports and ...

Translate claim department claim review results into actionable improvement plans. * Track and validate action-plan outcomes tied to performance goals. * Monitor progress across all claim units and ...

Translate claim department claim review results into actionable improvement plans. * Track and validate actionplan outcomes tied to performance goals. * Monitor progress across all claim units and ...

$100K - $155K/yr

Works with the Claim Department and Litigation Department on special projects related to the practice or line of business as needed. * Communicates with the Court, witnesses, opposing counsel and ...

$100K - $155K/yr

Works with the Claim Department and Litigation Department on special projects related to the practice or line of business as needed. * Communicates with the Court, witnesses, opposing counsel and ...

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Claim Department information

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How much do claim department jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for claim department in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a Claim Department?

A Claim Department is a division within an insurance company or organization responsible for processing and managing insurance claims. This department evaluates claims submitted by policyholders, determines the validity of each claim, and ensures that payment or service is provided according to the terms of the insurance policy. The Claim Department may also investigate claims for potential fraud and work with customers to resolve any disputes. Their goal is to provide fair and efficient service to both the company and its clients.

What are some common challenges faced by professionals working in a claim department, and how can they be managed?

Professionals in a claim department often deal with high volumes of cases, tight deadlines, and complex investigations that require attention to detail. Balancing efficiency with accuracy can be challenging, especially when handling sensitive customer information and making fair decisions. Effective time management, ongoing training, and strong communication skills are essential to manage these challenges. Collaborating closely with team members and leveraging claim management software can also help streamline workflows and reduce stress.

What are the key skills and qualifications needed to thrive in a Claim Department role, and why are they important?

To thrive in a Claim Department role, you need strong analytical abilities, attention to detail, and a background in insurance or finance, often supported by relevant education or certifications. Familiarity with claims management systems, insurance software, and regulatory compliance tools is typically required. Excellent communication, negotiation, and problem-solving skills help professionals effectively resolve claims and interact with policyholders. These capabilities ensure accurate claim processing, customer satisfaction, and adherence to legal and company standards.

What is the difference between Claim Department vs Claims Adjuster?

AspectClaim DepartmentClaims Adjuster
CredentialsVaries; often requires insurance knowledge, sometimes certificationsTypically requires licensing and certifications like state adjuster licenses
Work EnvironmentOffice setting, team-based, administrativeField or office-based, investigative and evaluative
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles within insurance claims processingEvaluating claims, determining coverage and settlement

The Claim Department oversees the entire claims process within an insurance organization, managing multiple claims and coordinating teams. A Claims Adjuster focuses on investigating individual claims, assessing damages, and determining settlement amounts. While both roles require insurance knowledge and certifications, the Claim Department has a broader administrative scope, whereas the Claims Adjuster is more hands-on with claim evaluation.

More about Claim Department jobs
Infographic showing various Claim Department job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claims Analyst

$88K - $100K/yr

Full-time

Posted 5 days ago


Job description

Applicants must be located in Southern California in Los Angeles or Orange County,
Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California's fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.
Who Are We?
Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members' culture and values.
Why Join Us?
We're on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you'll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.
Job Summary
The Claims Analyst will work with the Senior Director of Medicare Operations in identifying potential areas for process improvement initiatives to support development of automation, payment accuracy, audit activities, business rules and P&Ps. Claim analyst is responsible for the end to end process for any configuration and automation projects
Functions & Job Responsibilities
• Includes claims systems utilization, capacity analyses/planning and reporting including claims-related business and systems analysis
• Excellent analytical, problem solving and troubleshooting activities.
• Must be able to analyze requirements for any Claim related projects
• Provide configuration support based on business needs including but not limited to DOFR, Benefits, and MOOP.
• Evaluate and Analyze any business needs including but not limited to DOFR, Benefits, and MOOP related to Claims Department.
• Review and recommend improvement to current configuration
• Document and Report to Senior Claims analyst and Director of Medicare Operations
• Perform Test Cases
• Run Test, study and analyze result, and troubleshoot if necessary
• Ability to pull and analyze reports necessary to support claim department needs
• Validating accuracy of reports produced and submitted by the Claims Department.
• Assists in preparing and reviewing cases for regulatory and other health plan reports and requirements.
• Ensure adherence to state and federal compliance policies, reimbursement policies, and contract compliance
• Assists in validating claim compliance reports
• Create Business Requirement Document as needed
• Create CMS Reports as needed by Director of Operations
• Manage and support new projects and regulatory updates in accordance with CMS
Qualifications
Education/Experience:
• High School diploma or equivalent required. Associate degree or an equivalent combination of education and claims processing experience preferred. Bachelor's degree in related field (preferred).
• 2 to 5 years of experience in a managed care claims processing environment required
• Demonstrate knowledge of applicable claims processes (e.g., end-to-end claims cycle, auto-adjudication, manual work processes, payment methodologies, rework/adjustment processes)
• Terminology, CPT, revenue codes, ICD10, HCPCS codes as it relates to claims processing adjudication. Core claims processing systems and healthcare authorization systems.
Skills:
• Perform in a fast-paced environment and work under pressure.
• Communicate clearly and concisely, both verbally and in writing to individuals of diverse backgrounds.
• Organize, plan and prioritize work activities, possess analytical and problem-solving skills.
• Troubleshoot claims adjudication problem areas.
• Encourage and utilize suggestions and new ideas.
• Comprehend and interpret provider contracts and Divisional Financial of Responsibility (DOFR).
• Utilize and access computer and appropriate software (e.g., Microsoft: Word, Excel, PowerPoint) and job-specific applications/systems (e.g., EZCAP Claims Processing System and Authorization system) to produce correspondence, charts, spreadsheets, and/or other information applicable to the position.
Wage Range: $88,000.00 to $100,000.00 per year
Physical & Working Environment.
Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:
• Must be able to travel when needed or required
• Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
• Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.
Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.
Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.
Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate's state residency.
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