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Claim Department Jobs (NOW HIRING)

Chubb

AVP, Claim - Worker's Comp

Philadelphia, PA · On-site

Exceptional oral, written, and presentation skills that positively influence a wide audience within and outside the Claim department. * Ability to promote open communication that fosters an ...

Chubb

AVP, Claim - Worker's Comp

Philadelphia, PA · On-site

Exceptional oral, written, and presentation skills that positively influence a wide audience within and outside the Claim department. * Ability to promote open communication that fosters an ...

Novacore

Claims Analyst, Managed Care

Plymouth, MN · On-site

Work closely with developers to maximize efficiency and ensure all claim department needs are met. * Appropriately escalate difficult issues up the chain of command, as needed. * Provide outstanding ...

Novacore

$80 - $110/hr

Work closely with developers to maximize efficiency and ensure all claim department needs are met. * Appropriately escalated difficult issues up the chain of command, as needed. * Provide outstanding ...

New

Novacore

Claims Analyst, Managed Care

Conshohocken, PA · On-site

$80 - $110/hr

Work closely with developers to maximize efficiency and ensure all claim department needs are met. * Appropriately escalated difficult issues up the chain of command, as needed. * Provide outstanding ...

Novacore

Claims Analyst, Managed Care

Plymouth, MN · On-site

Work closely with developers to maximize efficiency and ensure all claim department needs are met. * Appropriately escalate difficult issues up the chain of command, as needed. * Provide outstanding ...

Allied

Senior Claims Refund Analyst (Remote)

Chicago, IL · On-site +1

$50K - $55K/yr

Works with other claim department personnel when necessary to determine appropriateness of refunds. * Provide monthly reports regarding processing errors that result in unsolicited refunds * Tracking ...

EMC Insurance

$112 - $177/hr

Serves as a technical resource for all levels of Claim department for casualty claims.**Essential Functions:**Technical Resource for assigned complex casualty claims operations:* Collaborates with ...

EMC

Complex Casualty Claims Consultant

Serves as a technical resource for all levels of Claim department for casualty claims. Essential Functions: Technical Resource for assigned complex casualty claims operations: * Collaborates with ...

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All JobsFinance and Insurance JobsInsurance JobsInsurance Claims Specialist JobsClaim Department Jobs

Claim Department information

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How much do claim department jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claim department in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a claim department?

A Claim Department is a division within an insurance company or organization responsible for processing and managing insurance claims. This department evaluates claims submitted by policyholders, determines the validity of each claim, and ensures that payment or service is provided according to the terms of the insurance policy. The Claim Department may also investigate claims for potential fraud and work with customers to resolve any disputes. Their goal is to provide fair and efficient service to both the company and its clients.

What are the key skills and qualifications needed to thrive in a claim department role?

To thrive in a Claim Department role, you need strong analytical abilities, attention to detail, and a background in insurance or finance, often supported by relevant education or certifications. Familiarity with claims management systems, insurance software, and regulatory compliance tools is typically required. Excellent communication, negotiation, and problem-solving skills help professionals effectively resolve claims and interact with policyholders. These capabilities ensure accurate claim processing, customer satisfaction, and adherence to legal and company standards.

What are some common challenges faced by professionals working in a claim department, and how can they be managed?

Professionals in a claim department often deal with high volumes of cases, tight deadlines, and complex investigations that require attention to detail. Balancing efficiency with accuracy can be challenging, especially when handling sensitive customer information and making fair decisions. Effective time management, ongoing training, and strong communication skills are essential to manage these challenges. Collaborating closely with team members and leveraging claim management software can also help streamline workflows and reduce stress.

What is the difference between Claim Department vs Claims Adjuster?

AspectClaim DepartmentClaims Adjuster
CredentialsVaries; often requires insurance knowledge, sometimes certificationsTypically requires licensing and certifications like state adjuster licenses
Work EnvironmentOffice setting, team-based, administrativeField or office-based, investigative and evaluative
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentUnderstanding roles within insurance claims processingEvaluating claims, determining coverage and settlement

The Claim Department oversees the entire claims process within an insurance organization, managing multiple claims and coordinating teams. A Claims Adjuster focuses on investigating individual claims, assessing damages, and determining settlement amounts. While both roles require insurance knowledge and certifications, the Claim Department has a broader administrative scope, whereas the Claims Adjuster is more hands-on with claim evaluation.

What does a claim department do?

A claim department handles the processing and investigation of insurance claims, verifying coverage, assessing damages, and determining payouts. Employees in this department often review documentation, communicate with claimants, and use specialized software to ensure accurate and timely claim resolution.
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What job categories do people searching Claim Department jobs look for?

The top searched job categories for Claim Department jobs are:

Claim Department jobs near you
Infographic showing various Claim Department job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.

Claim Trainee Development Program

Great American Insurance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American is currently seeking a Claim Trainee for our Corporate Claims Office in Cincinnati, OH. Great American'sClaim Trainee Development Program is our foundation program geared toward candidates who have the desire to receive claims specific training and knowledge, laying a strong foundation for a career in insurance.

Responsibilities

Our Claim Trainee Development Program takes an organization wide approach to developing the foundational skills required of a successful claim professional. Claim Trainees learn to perform the required analysis, investigation and claim handling functions, enabling them to make appropriate recommendations involving claim strategy, management, and resolution. The Claim Trainee Development Program includes a combination of activities aimed at providing the individual a full understanding of the claim department, as well as how it functions within the organization.

The program includes networking and mentoring, as well as professional development and assignments including:

  • Business unit rotations across the Great American Insurance Group that involve claim handling, job shadowing, claims systems training, and special assignments, allowing for broad exposure to the organization

  • Obtaining the P&C Staff Adjuster License

  • Earning the preeminent claims designation, the Associate in Claims, from The Institutes

  • Participation in Great American University and Claim College seminars and workshops

  • Participation in Toastmasters to develop communication and public speaking skills

  • Structured networking opportunities to meet the people across Great American's many business units and learn the different roles in the industry

  • Various reading assignments and self-study courses on a diverse range of insurance topics, providing a foundation of claims and general insurance knowledge

Successful candidates have come to Great American with 1-2 years of experience in a variety of industries including the medical field, construction, restoration, the legal profession, customer service, criminal justice, and retail management.

Qualifications

  • Bachelor's degree required

  • 3.5 preferred GPA, with a 3.0 minimum GPA for consideration

  • Proven work track record through work experience, co-ops, or internships

  • Proven leadership through work experience, extracurricular activities, or civic involvement

  • Strong critical, analytical and investigative skills

  • Superior verbal and written communication skills

  • Excellent planning, time management and organizational skills

  • Juris Doctorate and MBA graduates are encouraged to apply

Business Unit:

Corporate Claims

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

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