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Claim Associate Jobs in Duluth, GA (NOW HIRING)

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Associate - Claims As an Associate - Claims, you will be responsible for handling, processing, and ... Verify claim information, policy coverage, and required documentation. * Ensure timely resolution ...

American Global

Claims Associate - NJ/NY/GA

Atlanta, GA

$17 - $23/hr

Claims Associate (NJ/GA/NY) About the Role American Global has an exciting opportunity to join our ... Reconcile claim information between internal systems and carrier loss runs, ensuring data accuracy ...

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All JobsClaim Associate JobsClaim Associate Jobs in Duluth, GA

Claim Associate information

See Duluth, GA salary details

$12

$19

$26

How much do claim associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for claim associate in Duluth, GA is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.01 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What are the most commonly searched types of Claim jobs in Duluth, GA?

The most popular types of Claim jobs in Duluth, GA are:

What cities near Duluth, GA are hiring for Claim Associate jobs?

Cities near Duluth, GA with the most Claim Associate job openings:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Duluth, GA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,299 per year, or $19.4 per hour.

Operations Intake/Triage Associate

Triton Claim Management, LLC

Alpharetta, GA • On-site

$45K - $52K/yr

Full-time

Posted 2 days ago

New

Job description


Position Summary

The Claims Intake & Triage Associate supports the intake and setup of new claims, ensuring accurate data entry and timely processing. This role focuses on foundational claim setup tasks while developing an understanding of claims workflows, systems, and client requirements.


Key ResponsibilitiesClaim Intake Support
  • Receive and process new claim submissions from internal and external sources
  • Enter claim data accurately into the claims management system
  • Verify completeness of documentation and follow up for missing information
  • Assist with initial claim file setup and organization
Triage Support
  • Route claims based on predefined rules and guidance from senior team members
  • Support workload distribution across adjusters
  • Escalate unclear or complex cases for review
Quality & Compliance
  • Ensure data accuracy and completeness in system entries
  • Follow established procedures and compliance requirements
  • Maintain organized and audit-ready claim documentation
Operational Support
  • Meet turnaround time expectations for claim intake
  • Support process improvement efforts and workflow organization


Qualifications
  • High school diploma or equivalent required; associate or bachelor’s preferred
  • 0–2 years of administrative, claims, or insurance experience
  • Strong attention to detail and data entry accuracy
  • Basic computer and systems proficiency
  • Strong organizational and communication skills


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