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Claim Associate Jobs in Dallas, GA (NOW HIRING)

Billing Specialist

Marietta, GA · On-site

$27.88/hr

... or claim edit/rejection trends and provides examples. Assists in providing education to other departments to reduce errors. Requirements: * High school diploma or GED required but associate or ...

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Claim Associate information

See Dallas, GA salary details

$12

$19

$25

How much do claim associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claim associate in Dallas, GA is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $20.62 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Dallas, GA? The most popular types of Claim jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Claim Associate jobs? Cities near Dallas, GA with the most Claim Associate job openings:
Infographic showing various Claim Associate job openings in Dallas, GA as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,555 per year, or $19 per hour.

Multi-Line Claim Representative Trainee (RECENT GRADS)

MSIG Holdings USA, Inc.

Atlanta, GA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.

Launch Your Career: Multi-Line Claims Trainee Program
Locations: Cincinnati, OH AND Atlanta, GA
Program Start Date: August 3, 2026
Training Requirement: Participants must attend a 4-week in-person training program in Cincinnati, OH beginning August 10, 2026
Build Your Future in Claims

Looking to kick-start a career where you make a real impact every day? Our Multi-Line Claims Trainee Program is your opportunity to gain hands-on experience, learn from industry experts, and build a strong foundation in the world of insurance claims.

This program is designed to develop high-potential talent into future claims professionals through immersive training, mentorship, and real-world exposure across multiple lines of business.

What You'll Experience

As a Claims Trainee, you won't just learn-you'll do.

  • Gain exposure to property, auto, workers' compensation, liability, and specialty claims
  • Work alongside experienced professionals to investigate claims and uncover key facts
  • Participate in field investigations and real-time claim scenarios
  • Learn how to analyze coverage, evaluate liability, and support fair claim resolutions
  • Build confidence navigating conversations with customers, agents, attorneys, and vendors
  • Partner with cross-functional teams including Underwriting, Loss Engineering, and SIU
A Structured Path to Success

We invest in your development from day one:

  • In-person training kickoff:
    A 4-week immersive training program in Cincinnati (beginning August 10, 2026)
  • Ongoing mentorship and coaching from seasoned leaders
  • Clear progression with increasing responsibility as you grow
  • Company-sponsored enrollment in the Associate in Claims (AIC) designation program, with completion expected within 12 months
What You'll Do
  • Conduct claim investigations by reviewing policies, gathering information, and documenting findings
  • Support claim resolution decisions with a focus on accuracy, fairness, and compliance
  • Maintain detailed, organized claim files in accordance with regulatory standards
  • Deliver a high level of customer care during critical moments for policyholders
  • Manage multiple priorities and develop strong organizational discipline
What You Bring

We're looking for individuals who are motivated, curious, and ready to learn:

  • Strong communication and interpersonal skills
  • Ability to build relationships across teams and with external partners
  • Solid analytical mindset and problem-solving ability
  • Strong organizational skills with the ability to manage competing priorities
  • Comfort working in a fast-paced, team-oriented environment
  • A proactive, self-starter attitude with a passion for learning
Why Join Us
  • Launch a long-term career path in a stable, growing industry
  • Gain exposure to multiple areas of the business early in your career
  • Learn from leaders who are invested in your success
  • Work in a collaborative environment where your contributions matter
Important Program Details
  • Positions are based in Cincinnati, OH AND Atlanta, GA
  • Travel to Cincinnati is required for the initial 4-week training program
  • Candidates should be available to start on August 3, 2026
Your Career Starts Here

If you're ready to build a career where you can grow, learn, and make an impact-this program is your starting point.

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!


It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.