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Claim Associate Jobs in Utah (NOW HIRING)

Surveillance Investigator

Cedar City, UT · On-site

$18.25 - $22.25/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

Surveillance Investigator

Cedar City, UT

$18.25 - $22.25/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Associate's Degree or higher, preferably in Criminal Justice * Security/Loss Prevention experience

... claim submission and early follow-up activities for assigned payer lines of business. Each ... Associate's degree in healthcare administration, Business, or a related field work with equivalent ...

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Claim Associate information

See Utah salary details

$12

$19

$25

How much do claim associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for claim associate in Utah is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Utah? The most popular types of Claim jobs in Utah are:
Infographic showing various Claim Associate job openings in Utah as of June 2026, with employment types broken down into 4% As Needed, 66% Full Time, 22% Part Time, 4% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,859 per year, or $19.2 per hour.

Warranty Administrator

Salt Lake Valley Automotive

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago


Job description

Automotive Warranty Administrator
What We Offer:
  • 401K Match: We match 50% up to 3% of employee contributions.
  • Paid Time Off: Paid holiday and vacation time.
  • Insurance: Health and dental insurance with company participation.
  • Employee Discounts: Discounts on vehicles, parts, and service.
Job Summary:
The Automotive Warranty Administrator is responsible for the accurate and timely processing of warranty claims related to vehicle repairs, parts, and services. This role requires strong attention to detail and the ability to communicate effectively with manufacturers, dealerships, service departments, and customers. Warranty claims must be processed in accordance with company policies and manufacturer guidelines.
Key Responsibilities:
Warranty Claims Processing:
  • Submit and manage warranty claims to manufacturers or third-party providers.
  • Ensure claims are submitted within appropriate timeframes and comply with all warranty policies.
  • Gather and review required documentation (e.g., repair orders, parts records) to substantiate claims.

Claim Verification & Documentation:
  • Verify the accuracy of all warranty claims, ensuring they meet manufacturer eligibility requirements.
  • Confirm that repairs and parts used comply with warranty guidelines.
  • Maintain detailed records of warranty claims, approvals, and denials for audit purposes.

Customer Communication:
  • Serve as the point of contact for customers regarding the status of warranty claims.
  • Clearly communicate warranty coverage and any claim outcomes to customers.
  • Address customer questions or disputes professionally and promptly.

Parts and Labor Management:
  • Track and document all parts and labor associated with warranty claims.
  • Ensure warranty work is correctly billed and aligns with manufacturer specifications.

Dealer and Manufacturer Relations:
  • Liaise with manufacturers or third-party providers to expedite warranty claim processing.
  • Address and resolve rejected claims by coordinating with relevant parties.

Compliance and Reporting:
  • Ensure all warranty procedures adhere to company policies and manufacturer guidelines.
  • Prepare and present warranty reports, including analysis of costs and claims trends, to management.
  • Track warranty expenses to ensure claims are processed within budget.

Training and Updates:
  • Stay up-to-date on the latest warranty policies and procedures from manufacturers.
  • Provide training and guidance to service staff regarding warranty processes and best practices.

Problem Solving:
  • Investigate rejected claims, identify the reasons for denial, and take corrective actions.
  • Resolve discrepancies between service records and warranty coverage.
Skills and Qualifications:
  • Experience: Minimum 3 years of dealership experience required (experience does not need to be specific to warranty administration).
  • Preferred Skills:
    • Experience with Dealertrack DMS is preferred.
    • Experience with Stellantis or GM systems and guidelines is a strong plus.
  • Knowledge: Understanding of automotive systems, parts, and warranty procedures. Familiarity with manufacturer warranty policies is a plus.
  • Technical Proficiency: Competent in dealership management systems (DMS) and Microsoft Office Suite (Excel, Word, etc.).
  • Communication Skills: Excellent verbal and written communication skills to convey information clearly to customers and manufacturers.
  • Attention to Detail: High level of accuracy in claim processing and compliance tracking.
  • Organization: Ability to handle multiple claims simultaneously while meeting deadlines.
  • Problem-Solving: Analytical skills to resolve claim disputes or rejections effectively.
Education and Certifications:
  • High school diploma or equivalent required.
  • Associate degree in business administration, automotive technology, or a related field preferred.
  • Relevant warranty certifications or training are a plus.
Working Conditions:
  • Full-time position.
  • Work primarily performed in an office or service department environment.
  • Occasional overtime may be required during peak periods.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.