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Claim Associate Jobs in Michigan (NOW HIRING)

BeneSys, Inc.

Specialty Claims Analyst (Troy, MI)

Troy, MI · Remote

$21 - $24/hr

Maintain claims turnaround times as defined by Specialty Claims Management based on type of claim assigned (claim TAT varies based on SUB, MRA, disability or death) * Support Plan Manager/Associates ...

BeneSys

Specialty Claims Analyst (Troy, MI)

Troy, MI · On-site

$21 - $24/hr

Maintain claims turnaround times as defined by Specialty Claims Management based on type of claim assigned (claim TAT varies based on SUB, MRA, disability or death) * Support Plan Manager/Associates ...

Great American Insurance Group

$20 - $27/hr

Position Overview The Claims Operations Associate II provides operational and administrative ... This role serves as a key partner to adjusters by handling claim-related transactions ...

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Showing results 21-40

All JobsClaim Associate JobsClaim Associate Jobs in Michigan

Claim Associate information

See Michigan salary details

$12

$18

$24

How much do claim associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for claim associate in Michigan is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

Is claims processing a stressful job?

Claims processing is a claim associate role that can be stressful due to tight deadlines, high workload, and the need for accuracy. It requires strong attention to detail, communication skills, and the ability to handle sensitive information efficiently.

What are the most commonly searched types of Claim jobs in Michigan?

The most popular types of Claim jobs in Michigan are:

What cities in Michigan are hiring for Claim Associate jobs?

Cities in Michigan with the most Claim Associate job openings:

Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, 3% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,161 per year, or $18.3 per hour.

Senior Claims Examiner - Home Office Commercial Property Claims

Auto-Owners Insurance

Lansing, MI • On-site, Remote

Full-time

Retirement, PTO

Re-posted 5 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 311 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:
  • This position consists of providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting.
  • Willingness to relocate after one or two years of training in the Home Office.
  • Good interpersonal skills and accurate mathematical skills.
  • Ability to effectively and tactfully deal with all types of people at all levels is essential.
  • Travel, attend meetings, seminars and other training classes as required.
  • Review and monitor open claims files.
  • Provide assistance with coverage, liability and damage determinations.
  • Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices.
  • Assist with other duties as assigned within the regions or elsewhere on request.
  • Assist in developing and presenting educational material to claim associates in classroom and remote settings.

Desired Skills & Experience
  • Bachelor's degree or equivalent experience
  • Knowledge of Xactimate software is preferred but not required
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license
  • 3-5 years of multi-line claims handling experience with increasing responsibilities. Management or supervisory experience is favorable.

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-AT1 #LI-Hybrid

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