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Claim Associate Jobs in Arkansas (NOW HIRING)

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Customer Account Associate - Walmart

Rogers, AR · On-site

$44K - $60K/yr

Customer Account Associate - Walmart Foods you love. Brands you trust. And a career that empowers ... Manage customer post-audit claims, including undisputed claim resolution, disputed claim tracking ...

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Claim Associate information

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$11

$17

$23

How much do claim associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claim associate in Arkansas is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.89 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Arkansas? The most popular types of Claim jobs in Arkansas are:
What cities in Arkansas are hiring for Claim Associate jobs? Cities in Arkansas with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,205 per year, or $17.4 per hour.

Billing Associate - Patient Financial Services

Baxter Health

Mountain Home, AR • On-site

$17.25 - $21.75/hr

Full-time

Medical

Posted 14 days ago

Baxter Health rating

6.6

Company rating: 6.6 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

571st of 887 rated healthcare providers

Job description

This position is for a Billing Associate/ Insurance Account Representative.  
SUMMARY:
The Billing Associate is responsible and accountable for timely insurance billing, insurance follow-up and monitoring denials.  This position requires you to act professionally and respectfully in adverse situations, maintaining the ability to think critically and rationally under stress, while presenting a positive attitude.
JOB REQUIREMENTS
Education: High school diploma or GED required.
Experience: A minimum of three (3) years verifiable customer service experience, with a minimum of one (1) year previous billing experience preferred.
Other: 
 

  • Communicate effectively by telephone, via e-mail and occasionally in person; 
  • Organize and prioritize work load to meet personal and unit monthly production goals; 
  • Handle a variety of task while remaining detail oriented;
  • Accurately bill both UB (Hospital Claim Forms) and 1500 (Professional Claim Forms); 
  • Track, monitor and resolve all claims, payer edits and denials, following policy standards;
  • Exceptional follow through, and documentation skills are a must;
  • Adaptability - must occasionally cover other positions; 
  • Knowledge of health insurance including ability to read and explain benefits to determine insurance, provider and patient liability; 
  • Proficient with technology, as will use hospital specific computer based programs;
  • Capable of running insurance eligibility, check claim status on payer websites and data entry.  
  • Ability to multitask and work in a fast-paced environment. 
  • Operating effectively in a team, as well as independently, contributing positively to team operations and working relationships is required.

 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation. While performing the duties of this job, the employee is required to perform the following.  Spend 8 hours or more on the telephone, in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to stand, walk, bend, squat, twist, and occasionally lift up to 20 pounds.  
Work Environment:
Office setting

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