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Claim Assistant Jobs in Boca Raton, FL (NOW HIRING)

CNA

Legal Secretary

Fort Lauderdale, FL · On-site

$41K - $57K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Collaboratively works with Claim, Claim Legal and clients as well as other 3rd parties to produce ...

CNA

Legal Secretary

Plantation, FL · On-site

$43K - $59K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Collaboratively works with Claim, Claim Legal and clients as well as other 3rd parties to produce ...

Cna

Legal Secretary

Plantation, FL · Hybrid

$43K - $59K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Collaboratively works with Claim, Claim Legal and clients as well as other 3rd parties to produce ...

CNA

Legal Secretary

Plantation, FL · On-site

$43K - $59K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Collaboratively works with Claim, Claim Legal and clients as well as other 3rd parties to produce ...

Home - TWS

Customer Service Rep

Boca Raton, FL · Remote

$15.25 - $20.50/hr

Effectively communicate information regarding contract coverage, claim processes, claim decisions ... Support and assist claims management with special tasks and projects as assigned by immediate ...

Total Warranty Services

Customer Service Rep

Boca Raton, FL · On-site

$15.25 - $20.50/hr

Effectively communicate information regarding contract coverage, claim processes, claim decisions ... Support and assist claims management with special tasks and projects as assigned by immediate ...

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All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Boca Raton, FL

Claim Assistant information

See Boca Raton, FL salary details

$13

$19

$26

How much do claim assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claim assistant in Boca Raton, FL is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $21.68 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, but stress levels vary depending on the employer and individual workload.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

How to become a claim assistant?

To become a claim assistant, candidates typically need a high school diploma or equivalent, along with strong organizational and communication skills. Some employers prefer candidates with experience in insurance or customer service, and familiarity with claims processing software can be beneficial. Certification is not usually required but can enhance job prospects.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Boca Raton, FL? The most popular types of Claim jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Claim Assistant jobs? Cities near Boca Raton, FL with the most Claim Assistant job openings:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,549 per year, or $20 per hour.

Legal Secretary

CNA

Fort Lauderdale, FL • On-site

$41K - $57K/yr

Other

Posted 5 days ago

Job description

Legal Administrative Assistant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide.

Under general supervision assists attorneys and other legal staff by providing legal administrative support, which includes all aspects of document preparation, and coordination of schedules and calendars for attorneys and case work. Collaboratively works with Claim, Claim Legal and clients as well as other 3rd parties to produce desired results.

Essential Duties & Responsibilities
  • Performs a combination of duties in accordance with departmental guidelines:
  • Handles all aspects of document preparation.
  • May draft, prepare and distribute legal correspondence and memos under management/attorney direction. Files documents timely and appropriately with courts and other parties.
  • Collaboratively assist in gathering and organizing exhibits, documents, trial data and other materials in response to subpoenas, discovery requests, interrogatories, motions for summary judgment etc.
  • Accountable for organizing and maintaining all files (electronic, paper and other) and legal archives.
  • Schedules and coordinates attorney and case load calendars.
Reporting Relationship
  • Typically Manager or above
Skills, Knowledge and Abilities
  • In-depth knowledge of legal terminology, procedures and practices as well as overall general knowledge of the insurance industry and the business units.
  • Excellent internal/external customer interactive skills.
  • Strong computer skills including Microsoft Office suite and other business related software systems.
  • Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
  • Excellent written and verbal communication skills including professional phone etiquette and the ability to draft complex written correspondence.
  • Acts with a sense of urgency to advance priorities of the organization.
Education and Experience
  • Associates degree with course work or applicable certifications preferred or equivalent experience.
  • Typically a minimum four years of experience in a related legal administrative environment.
  • Tort defense experience strongly preferred.
  • Multivenue experience or willingness to learn other venues strongly preferred.
  • Federal Court experience preferred.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

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