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Claim Assistant Jobs in Michigan (NOW HIRING)

Cherokee Insurance Company

Claims Assistant

Wolverine, MI · On-site

$17.75 - $22.75/hr

Run claim searches and address searches in ISO. * Send out certified letters. * Answer claims calls. * Provide customer service to insureds, claimants and other parties. * Help back up front desk ...

Professional Benefit Planner

Sales Assistant

Warren, MI · On-site

$17.75 - $23.25/hr

Duties Include: • Correspond with clients and carriers • Process enrollments/terminations with carriers • Quote accounts and creating proposals • Assist clients with claim and coverage ...

York Risk Services

Office Assistant

Bay City, MI · On-site

$15.50 - $20.50/hr

... Assistant PRIMARY PURPOSE :To support office administration functions. ESSENTIAL FUNCTIONS and ... Sets up, maintains and locates claim files. * Processes packets. * Conducts computer data entry and ...

Sedgwick

Office Assistant

Bay City, MI · On-site

$15.50 - $20.50/hr

... Assistant PRIMARY PURPOSE :To support office administration functions. ESSENTIAL FUNCTIONS and ... Sets up, maintains and locates claim files. * Processes packets. * Conducts computer data entry and ...

Sedgwick

Office Assistant

Bay City, MI · On-site

$15.50 - $20.50/hr

... Assistant PRIMARY PURPOSE : To support office administration functions. ESSENTIAL FUNCTIONS and ... Sets up, maintains and locates claim files. * Processes packets. * Conducts computer data entry and ...

Sedgwick

Office Assistant

Bay City, MI · On-site

$14 - $18.25/hr

... Assistant PRIMARY PURPOSE : To support office administration functions. ESSENTIAL FUNCTIONS and ... Sets up, maintains and locates claim files. * Processes packets. * Conducts computer data entry and ...

Target Steel

Quality Assistant

Flat Rock, MI

$16.25 - $21/hr

... on a claim so we are not working on the same one. · Spec Approval · Claims that need to be entered into customer portals. · Assist in Manufacturing Audits. · Disposition of hold and rework ...

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All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Michigan

Claim Assistant information

See Michigan salary details

$12

$18

$24

How much do claim assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for claim assistant in Michigan is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Michigan?

The most popular types of Claim jobs in Michigan are:

What cities in Michigan are hiring for Claim Assistant jobs?

Cities in Michigan with the most Claim Assistant job openings:

Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,161 per year, or $18.3 per hour.

Claims Assistant

Cherokee Insurance Company

Wolverine, MI • On-site

$17.75 - $22.75/hr

Full-time

Re-posted 19 days ago

Job description

Cherokee Insurance, a leading commercial Property/Casualty insurance provider, is currently in search of an
Claims Assistant
to work on-site at our corporate office located in Sterling Heights, MI. We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career, apply today!
The duties of the Wolverine Claims Assistant I are to provide general assistance to the Adjusters, the Claims Coordinator and Claims Manager in accomplishing the task of opening, adjusting and closing claims. The Claims Assistant I reports on a daily basis directly to the Claims Coordinator, and from time-to-time to the Claims Manager.
Specific tasks include, but are not limited to:
  • Check for police reports online and if available attach them to claim.
  • Get mail when mail is called.
  • Process BRICS payments.
  • Process stop pays.
  • Process form letters and miscellaneous documents for adjusters.
  • Distribute incoming faxes.
  • Proofread, attach and mail out BX payments.
  • Process total loss titles.
  • Report claims to ISO.
  • Run claim searches and address searches in ISO.
  • Send out certified letters.
  • Answer claims calls.
  • Provide customer service to insureds, claimants and other parties.
  • Help back up front desk/phones when needed.
  • Run title searches and MVRs.
  • Process subrogation payments.
  • Assist adjusters in processing documents when they are working from home.
  • Process Right Signature requests.
  • Scan claim files to adjusters when requested.
  • Check with adjusters and offer assistance if needed.

In Claims Coordinator's Absence:
  • Print off Review Works and distribute to adjusters.
  • Pull daily mail and distribute.
  • Assign new claims in BX.
  • Monitor and distribute claims emails.
  • Scan and send field adjusters' mail.

Skills/Qualifications: Computer literacy required. Must have or be able to gain proficiency in various types of software. Good oral and written communications skills required. Good customer service skills required. Must be able to manage time and prioritize multiple tasks. Must develop good conceptual knowledge of insurance claims processing at Wolverine and assist in efficiently carrying out and implement improvements to the same.
Level: Entry level, with increasing responsibility and advancement opportunity based on needs and performance.
Education: College coursework preferred but not required. High school diploma required.

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