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About the Operational Services Division (OSD)

The Operational Services Division (OSD) enables state government to obtain the goods and services it needs to serve the people of Massachusetts. OSD ensures that state procurements deliver best value and utilize fair, open, and competitive practices. The agency also helps thousands of businesses offer products and assistance to state agencies, local governments, and other public bodies - creating opportunities that contribute to economic growth and development. We work at the nexus between government and business and are privileged to make connections that support both sectors.

Join our Dynamic Team

OSD's dynamic team is guided by the following values: SERVICE, PARTNERSHIP, CREATIVE-PROBLEM SOLVING and RESPONSIVENESS. Our flexible, hybrid work environment fosters work-life balance and collaboration, allowing us to effectively serve our state agency and local government partners so they can achieve their goals on behalf of the people of Massachusetts.

You'll be a great fit for our team if you believe in making state government work better, are forever curious and love building relationships and knowledge with partners in the public and private sectors. We look for people who are able to take initiative with a strong sense of urgency and enthusiasm, stay current on evolving policies, practices, industry and market trends, and consistently bring fresh ideas that contribute to a culture of innovation.

We are seeking a highly motivated, organized, and detail-oriented individual to support the Finance Unit. 

Key Responsibilities:

• Provide leadership and support within the Finance unit, including direct supervision of Accounts Payable and Procurement staff

• Oversee and monitor all aspects of assigned procurement, contracting, and payable functions

• Manage accounting activity and oversee timely payment transaction entries in MMARS/Mosaic, ensuring receipt of available discounts

• Monitor expenditures and encumbrances to ensure that spending does not exceed budget

• Complete encumbrance transactions ensuring compliance with state finance law and agency procedures

• Complete procurement and accounting tasks as needed

• Review MMARS/Mosaic transactions and back up documentation for accuracy and completion

• Monitor and track upcoming contract expirations

• Coordinate, track, and submit all Prior Year Deficiencies for the Department

• Complete mid-year and annual reports for the Office of the Comptroller as needed, including but not limited to GAAP, GASB, and Fixed Assets reports.

• Write and run data queries using the Commonwealth Information Warehouse (CIW), perform data analysis and research, and report results in response to routine and ad hoc data requests  

• Develop and maintain standard operating procedures and respond to inquiries about procedures from within the agency

• Recommend procedural improvements and systems modifications in support of business operations

• Manage internal agency projects

• Evaluate unit activities to assess workload and determine overall effectiveness and make recommendations concerning changes as needed

• Utilize COMMBUYS as needed to enter or review purchase orders and related documents

• Coordinate with agency COMMBUYS users to ensure COMMBUYS Compliance is met

• Participate in BEST (conversion to new accounting system) training, testing, and validating

• Provide additional Finance unit support as needed

• Act as Administration Fee Administrator, including monitoring and responding to messages and adjustment requests, and general triage of messages to the Contract Management unit

Preferred Qualifications:

• Experience using the Commonwealth Information Warehouse (CIW), MMARS, and COMMBUYS

• Experience with government procurement

• Knowledge of the methods used in the preparation of charts, graphs, and tables

Candidates should submit a resume and cover letter outlining their experience and interest in the position. The Operational Services Division values staff diversity and contributions to an inclusive working and learning environment.

DEI Value Statement:  

Diversity, Equity, and Inclusion are integral to the Operational Services Division's (OSD's) mandate to oversee transparent and equitable practices through a variety of public services and programs within the Commonwealth of Massachusetts. OSD commits to cultivating and nurturing a diverse workforce, which is reflective of the communities we serve and recognized as our greatest strength. Diversity, Equity, and Inclusion are our core principles, guiding us in who we aspire to be in our business operations and partnerships.