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Civil Rights Director Jobs in Springfield, MA (NOW HIRING)

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Civil Rights Director information

What does a Civil Rights Director do?

A Civil Rights Director oversees and manages programs, policies, and investigations related to civil rights compliance within an organization or government agency. They ensure that anti-discrimination laws and regulations are followed, address complaints of civil rights violations, and promote equal opportunity. This role often involves training staff, developing policies, and collaborating with community groups to foster an inclusive environment. Civil Rights Directors also conduct outreach and provide guidance on best practices for preventing discrimination in areas like employment, housing, and education.

Does civil mean respectful?

In the context of a Civil Rights Director, 'civil' relates to civility, respect, and courteous behavior in interactions. The role involves promoting respectful treatment and understanding among diverse groups, emphasizing the importance of respectful communication and conduct. Civil rights work often requires skills in conflict resolution and advocacy to ensure respectful treatment for all individuals.

What is the difference between Civil Rights Director vs Civil Rights Coordinator?

AspectCivil Rights DirectorCivil Rights Coordinator
CredentialsBachelor's degree, experience in civil rights law or advocacyAssociate's or Bachelor's degree, relevant internship or volunteer experience
Work EnvironmentLeadership role in organizations, overseeing programs and staffSupport role, assisting with program implementation and outreach
Employer & Industry UsageNonprofits, government agencies, educational institutionsSimilar settings, often reporting to Civil Rights Directors
Search & Comparison IntentHigher-level responsibilities, strategic planningOperational support, program coordination

The Civil Rights Director typically holds a leadership position with strategic responsibilities, overseeing programs and staff, while the Civil Rights Coordinator focuses on supporting program implementation and outreach. Both roles are vital in civil rights organizations, but the Director has broader oversight and decision-making authority.

What are some common challenges faced by a Civil Rights Director in ensuring organizational compliance with civil rights laws?

A Civil Rights Director often faces challenges such as navigating complex and evolving legal requirements, managing sensitive investigations, and fostering organizational buy-in for diversity, equity, and inclusion initiatives. They must balance the need for thorough compliance with practical constraints like limited resources and varying levels of staff awareness. Collaborating across departments to implement training and policy updates, while also responding to complaints or incidents, requires strong communication and leadership skills. Additionally, staying current with changing regulations and best practices is essential to proactively address potential risks.

What are the key skills and qualifications needed to thrive as a Civil Rights Director, and why are they important?

To excel as a Civil Rights Director, you need deep knowledge of civil rights laws and regulations, a relevant degree (often in law, public policy, or social justice), and significant experience in compliance and advocacy. Familiarity with legal research databases, case management systems, and data analysis tools is typically required. Exceptional leadership, negotiation, and communication skills help foster inclusive policies and resolve complex discrimination issues. These capabilities are crucial to effectively protect civil rights, drive organizational change, and ensure legal compliance.

Does civil mean friendly?

In the context of a Civil Rights Director, 'civil' refers to respectful and courteous behavior, especially in legal and social settings. It does not mean friendly, but rather demonstrating politeness and adherence to social norms during interactions. The role often involves promoting respectful treatment and understanding among diverse groups.
What job categories do people searching Civil Rights Director jobs in Springfield, MA look for? The top searched job categories for Civil Rights Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Civil Rights Director jobs? Cities near Springfield, MA with the most Civil Rights Director job openings:
Civil Rights Director jobs near you
Infographic showing various Civil Rights Director job openings in Springfield, MA as of June 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution.
Human Services Coordinator I

Human Services Coordinator I

Department of Developmental Services

Springfield, MA • On-site

$19.75 - $25/hr

Full-time

Posted 24 days ago

Job description

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator I (HSC I) position in the Springfield/Westfield Area Office. The Human Service Coordinator I is the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnerships with individuals, families, guardians, provider agencies and other stakeholder groups involving the work of the Area Office and Department.
The HSC I coordinates and facilitates the development of Individual Service Plan (ISP) for individuals or Life Plans for ASD individuals, on assigned caseload, as well as monitors the implementation of services provided by DDS funded residential, day and support program providers. The HSC I ensures individuals on caseload receive appropriate services through arranging, organizing, and coordinating the Department of Developmental Services funded and generic support services in response to individual's needs, while maintaining communication and outreach with community services and other state agencies.
Duties and Responsibilities (these duties are a general summary and not all inclusive) :
  • Monitoring the safety and well-being of assigned individuals
  • Providing advocacy in human, civil and legal rights
  • Facilitating team meetings; monitoring follow-through on team recommendations while maintaining individual's records and relevant computer databases
  • Maintaining regular and consistent contact with individuals, service providers and families.
  • The HSC I will arrange and/or provide crisis intervention for individuals as needed; assessing needs and making recommendations for follow up planning, as well as providing information to supervisor and other members of the Area Office Management Team.
  • This position will perform other related duties which may include individuals engaged in Participant Directed Services.

Please Note :
This position is located in the Springfield/Westfield Area Office in Springfield, MA
This is a Full-Time, 37.5-hour position
Schedule: 9:00am - 5:00pm
Days Off: Saturday and Sunday
Flexibility required to meet the needs of the Area Office.
About the Department of Developmental Services:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit: www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
  • Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:
  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Acommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests
For technical help with Mass Careers , including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.
Qualifications:
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.
Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor's degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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