ZipRecruiter

Log In

1

Citrix Help Desk Jobs (NOW HIRING)

Chipton Ross

Help Desk Analyst I

Del Rey, CA · On-site

$26.68/hr

Requires a minimum of two (2) years of experience supporting end users in a Service Desk, Help Desk ... Citrix virtual desktop and application environments * VPN connectivity and basic network ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst I HELP ... and mobile devices, Citrix environments,enterprise applications, remote access, VPN, and ...

OTSI

Help Desk Analyst I

Topeka, KS · On-site

$19.25 - $26.25/hr

... and mobile devices, Citrix environments, enterprise applications, remote access, VPN, and ... Help Desk, Desktop Support, or similar technical support environment. Experience supporting ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA · On-site

$70K - $85K/yr

Experience with Remote Desktop Protocol (RDP) and Citrix is a plus * Utilize Remote Management Tools for troubleshooting and support Requirements: * 3+ years of experience in a help desk or IT suppor ...

Polaris Healthcare

Help Desk Level 2 IT MA

Foxboro, MA · On-site

$85K/yr

Experience with Remote Desktop Protocol (RDP) and Citrix is a plus * Utilize Remote Management Tools for troubleshooting and support Requirements: * 3+ years of experience in a help desk or IT suppor ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.

Willis Knighton Health

Help Desk II

Shreveport, LA · On-site

$19.25 - $26/hr

As the Help Desk II, you are delegated the authority, responsibility, and accountability to carry ... Skills: Communication Customer Service Data Entry Citrix Environment VDI Environment Microsoft ...

Ensign Services

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory,

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Position Type: Full-time position. Compensation Range: $20.00 - $22.00 hourly, DOE ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory,

Willis Knighton Health

Help Desk II

Shreveport, LA · On-site

$19.25 - $26/hr

As the Help Desk II, you are delegated the authority, responsibility, and accountability to carry ... Skills: Communication Customer Service Data Entry Citrix Environment VDI Environment Microsoft ...

Ensign Services

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation ... Windows 10, Microsoft Office (2013/2016/2019), Citrix fundamentals, Exchange and Active Directory.

Star Group LP

Help Desk Analyst

Woodbury, NY

$21.50 - $29.50/hr

P. data network user community consisting of over 2000 users at multiple sites in a Citrix ... As a Help Desk Analyst, you will be part of an evolving organization that built its reputation on ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsNetworking JobsNetwork Administrator JobsCitrix Help Desk Jobs

Citrix Help Desk information

See salary details

$12

$23

$33

How much do citrix help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for citrix help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to Citrix Help Desk jobs?

For Citrix Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Citrix Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Analyst I

Del Rey, CA • On-site

Chipton Ross
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Chipton Rossexternal

$26.68/hr

Full-time

Posted 24 days ago

Job description

Job Description
Job #219459
Chipton-Ross is seeking a Service Desk Analyst 1 for a contract opportunity in Topeka, KS.
BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE)
  • Requires a minimum of two (2) years of experience supporting end users in a Service Desk, Help Desk, Desktop Support, or similar technical support environment.
  • The successful candidate must possess strong customer service, communication, troubleshooting, and problem-solving skills. Candidates must be able to effectively prioritize work, analyze issues, document solutions, and provide technical support in a fast-paced environment while maintaining a high level of professionalism and customer focus.

The successful candidate should have working knowledge or experience supporting:
  • Windows 10 and Windows 11 operating systems
  • Microsoft 365 services, including Outlook, Teams, OneDrive, and SharePoint
  • Microsoft Entra ID (Azure AD), Multi-Factor Authentication (MFA), account management, and access provisioning processes
  • ServiceNow Incident, Request, and Knowledge Management processes
  • Corporate-issued iOS and Android devices, including enrollment, configuration, application deployment, troubleshooting, and lifecycle support
  • Microsoft Intune or other endpoint and mobile device management (MDM) solutions
  • Citrix virtual desktop and application environments
  • VPN connectivity and basic network troubleshooting

Remote support tools
  • Hardware and peripheral support including laptops, desktops, monitors, docking stations, printers, webcams, and other end-user devices
  • Cybersecurity awareness, user verification procedures, and security best practices
  • Valid driver's license required.

POSITION RESPONSIBILITIES
  • Diagnose, troubleshoot, and resolve incidents and service requests for Windows workstations and laptops, Microsoft 365 services, corporate iPads and mobile devices, Citrix environments, enterprise applications, remote access, VPN, and connectivity issues.
  • Deliver excellent customer service through professional communication, active listening, and problem-solving with employees at all levels, both technical and non-technical.
  • Document, track, and manage incidents and requests through ServiceNow while meeting established service level expectations.
  • Support user onboarding, access provisioning, password resets, MFA enrollment, and related identity and access management processes.
  • Utilize knowledge articles, troubleshooting tools, and established procedures to efficiently resolve issues or escalate when appropriate.
  • Follow company policies, security standards, and data protection requirements to safeguard company systems and information.
  • Collaborate with Service Desk teammates and other IT support teams to resolve incidents, fulfill requests, and improve service delivery.
  • Participate in projects, testing, documentation updates, and continuous improvement initiatives as assigned.
  • Support adoption and troubleshooting of approved productivity, collaboration, and emerging workplace technologies.
  • Participate in a rotating after-hours on-call schedule to provide support outside of core business hours.

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE)
  • Experience supporting enterprise technologies in a large corporate environment or utility organization is preferred.
  • Industry certifications such as CompTIA A+, Network+, Security+, Microsoft Certifications, or ITIL Foundations are preferred.

REQUIRED EDUCATION
  • Accredited High School Diploma or GED.

WORK HOURS
  • Full-Time
  • Core hours for this workgroup are Monday - Friday, between 6:30 AM - 5:00 PM. Technicians will work in eight-hour shifts to cover the core work hours for the group. Mandatory one-hour lunch and two 15-minute breaks.

ADDITIONAL INFORMATION
  • Employment will be contingent on clearing a drug screen and background check. Both must clear prior to start date.
  • Candidates responding to this posting must currently possess the eligibility to work in the United States. No third parties please.

For more information, please apply or contact:
Robert Davis 800.927.9318 x305
rdavis@chiptonross.com
Chipton-Ross provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, protected veteran status, genetic information, or any other characteristic protected by Federal, State or local law. This policy governs all areas of employment at Chipton-Ross, including recruiting, hiring, training, assignment, promotions, compensation, benefits, discipline, and terminations.
Chipton-Ross logo

About Chipton-Ross

Sourced by ZipRecruiter

Chipton-Ross, based in El Segundo, California, is a leading provider of staffing and recruitment services in the US. The company is renowned for its specialization in fields like engineering, information technology, aircraft manufacturing, and other technical industries. Founded in 1983, Chipton-Ross has grown to become a recognized name in the national recruitment arena with a reputation for integrity, quality, and excellence in management. The company's mission is to provide cost-effective staffing solutions that allow their clients to maximize the power of their people, enhancing both perspective and productivity.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

El Segundo, CA, US

Year founded

1983

View All Chipton-Ross Jobs

Apply