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Citrix Help Desk Jobs (NOW HIRING)

Responsibilities : • Work as support layer between Citrix Eng. team (L3) and help desk (L1) • Support and troubleshoot the Citrix 7.12 environment • Must have knowledge or XenDesktop, NetScaler ...

Help Desk Analyst

Orlando, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... and Citrix. Capable of formatting and troubleshooting Word, Excel, PowerPoint, and Outlook. Law ...

The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password ...

Citrix (1+ years) * 2+ years of experience in ANY of the following: * Microsoft Office * Microsoft Azure Job Summary: As an IT HELP DESK you will be responsible for providing technical support and ...

Citrix (1+ years) * 2+ years of experience in ANY of the following: * Microsoft Office * Microsoft Azure Job Summary: As an IT HELP DESK you will be responsible for providing technical support and ...

Help Desk Analyst

Orlando, FL · On-site

$19 - $26/hr

The Help Desk Analyst is primarily responsible for assisting users with software-related questions ... and Citrix. Capable of formatting and troubleshooting Word, Excel, PowerPoint, and Outlook. Law ...

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Kforce's client in Austin, TX is seeking a Help Desk Technician with a minimum of 3 years of hands ... Experience supporting virtualized desktop environments (VDI/Citrix/VMware Horizon) is a significant ...

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid ... Respond to the needs and questions of network users concerning their access to Citrix applications ...

Help Desk Technician

San Diego, CA · On-site

$21.64 - $24.04/hr

Help Desk Technician responsibilities include: * Maintain computer hardware of on-prem and hybrid ... Respond to the needs and questions of network users concerning their access to Citrix applications ...

The Citrix Administrator's role is to ensure the stability, integrity, and efficient operation of ... Check help desk database for entries on server and server resource issues; prioritize and respond ...

Two resources at Level 2 Work as support layer between Citrix Eng. team (L3) and help desk (L1) Support and troubleshoot the Citrix 7.12 environment Must have knowledge or XenDesktop, NetScaler, Dell ...

The Citrix Administrator's role is to ensure the stability, integrity, and efficient operation of ... Check help desk database for entries on server and server resource issues; prioritize and respond ...

The Citrix Administrator's role is to ensure the stability, integrity, and efficient operation of ... Check help desk database for entries on server and server resource issues; prioritize and respond ...

Experience with Remote Desktop Protocol (RDP) and Citrix is a plus * Utilize Remote Management Tools for troubleshooting and support Requirements: * 3+ years of experience in a help desk or IT suppor ...

... Citrix is a plus • Utilize Remote Management Tools for troubleshooting and support Requirements: • 3+ years of experience in a help desk or IT support role • Ability to lift up to 50 pounds ...

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Citrix Help Desk information

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How much do citrix help desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for citrix help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

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For Citrix Help Desk jobs, the most frequently searched job titles are:

Infographic showing various Citrix Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

2 Citrix Engineers

Indianapolis, IN • On-site

SonSoft Inc.
IT Services • 51 - 200 employees

Full-time

Re-posted 8 days ago


Job description

Job Summary:
SonSoft Inc. is a USA based corporation specializing in Software Development and IT services. They are seeking two Citrix Engineers to provide support and troubleshooting for the Citrix environment, acting as a liaison between the engineering team and help desk.
Responsibilities:
• Work as support layer between Citrix Eng. team (L3) and help desk (L1)
• Support and troubleshoot the Citrix 7.12 environment
• Must have knowledge or XenDesktop, NetScaler
• Support for Citrix and physical desktops/laptops running Windows 10.
Qualifications:
Required:
• Two resources at Level 2
• Work as support layer between Citrix Eng. team (L3) and help desk (L1)
• Support and troubleshoot the Citrix 7.12 environment
• Must have knowledge or XenDesktop, NetScaler
• Windows 10, Server 2016
• Support for Citrix and physical desktops/laptops running Windows 10
• U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply
• We are unable to sponsor at this time
• Only US Citizen, Green Card Holder, GC-EAD, H4-EAD, L2-EAD, OPT-EAD & TN-Visa can apply
• No H1B candidates, please
Preferred:
• Dell - Wyse Thin client a major plus
Company:
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of Commonwealth of Georgia. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007