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Citi Field Jobs (NOW HIRING)

The New York Mets

Citi Field Tour Guide

Queens, NY · On-site

$19/hr

The ideal candidate is someone who sees Citi Field for all its treasures, and their ability to share the rich history of the New York Mets. This job is much more than reading facts off a sheet. Tour ...

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How much do citi field jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for citi field in the United States is $25.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Facilities Manager at a stadium like Citi Field, and why are they important?

To thrive as a Facilities Manager at a stadium, you need expertise in building systems management, maintenance operations, and a relevant degree such as facilities management or engineering. Familiarity with computerized maintenance management systems (CMMS), HVAC controls, and OSHA safety certifications is typically required. Strong leadership, problem-solving abilities, and communication skills help manage teams and coordinate with vendors and event staff. These skills ensure the stadium operates smoothly, safely, and efficiently during both daily operations and large-scale events.

What are some typical daily responsibilities for guest services staff at Citi Field?

Guest services staff at Citi Field are responsible for assisting visitors with directions, resolving seating issues, providing information about amenities, and ensuring a positive experience during events. They often collaborate with security, concessions, and custodial teams to address guest needs and maintain safety standards. The fast-paced environment requires excellent communication skills, adaptability, and a proactive approach to problem-solving.

What is Citi Field?

Citi Field is a baseball park located in the Flushing Meadows–Corona Park section of Queens, New York City. It has been the home stadium of the New York Mets Major League Baseball team since 2009, replacing the former Shea Stadium. Citi Field hosts not only baseball games but also concerts and other large-scale events. The stadium is known for its modern amenities, fan-friendly design, and iconic architecture inspired by classic ballparks.
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Citi Field Tour Guide

New York Mets Organization

Corona, NY • On-site

$19/hr

Part-time

Posted 15 days ago

Job description

Job Description:

Summary:

Position Overview: The New York Mets are seeking enthusiastic, energetic individuals who are passionate about Citi Field and the New York Mets. The ideal candidate is someone who sees Citi Field for all its treasures, and their ability to share the rich history of the New York Mets. This job is much more than reading facts off a sheet. Tour hosts carry a huge responsibility to make the guest experience memorable, entertaining, informative, and seamless.

Pay Rate:

$19/hr

Essential Duties & Responsibilities:

  • Provide a consistent level of premium service and promotion of Mets fandom.

  • Share the story of the Mets through informative facts, engaging content, open discussions, and world class storytelling.

  • Escort tour guests around Citi Field, following a predetermined itinerary.

  • Confidently speak in front of large visitor groups, describe points of interest, and respond to questions.

  • Politely welcome all arriving visitor and manage queuing until their tour host arrives to begin the experience.

  • Monitor visitor's activities to ensure compliance with establishment or tour regulations, safety practices, designated areas.

  • Provide guests with accurate information about the Citi Field Tour Experience, packages, and pricing while promoting Mets fandom.

  • Exercise ticketing, check-in, dispatch processes, and guided tours maintenance an acceptable pace and are on-time.

  • Participant in on-going Host training and development provided by the leadership team.

  • Contribute to the development and maintenance of positive, productive culture while also leading by example.

  • Support and offer contributions to management regarding strategy and initiatives.

  • Provide prompt, accurate and professional customer service.

  • Ensure assistance for guests with special requirements of ADA needs.

  • Other duties as assigned.

Requirements:

Experience and Education:

  • High school diploma or equivalent; associate or bachelor's degree is a plus.

  • Significant work experience in customer service preferred.

  • Experience with public speaking is a plus.

  • Able to memorize and recite facts clearly and accurately.

Essential Knowledge, Skills, and Abilities:

  • Detail-oriented with excellent organizational skill and ability to excel at multi-tasking and working under pressure.

  • Ability to work a flexible schedule which includes weekdays, and special events.

  • Ability to work constructively in a fast-paced team environment.

  • Maintain a professional personal appearance, attitude, and work behavior at all times.

  • Friendly and nurturing disposition.

  • Flexibility and adaptability are required.

  • Ability to speak in other languages is a plus.

The above information is intended to describe the general nature, type and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties and skills required for this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.

The New York Mets recognize the importance of a diverse workforce and value the unique qualities individuals of various backgrounds and experiences can offer to the Organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.

For technical reasons, we strongly advise to not use an .edu email address when applying. Thank you very much.

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